195 Oceania Riviera Luxury Cruise Reviews

I had chosen Oceania because of their highly rated cuisine. This cruise did not disappoint. We are first time cruisers with this line and this itinerary. From start to finish...the room, the wait staff, the cuisine, the excursions, the ... Read More
I had chosen Oceania because of their highly rated cuisine. This cruise did not disappoint. We are first time cruisers with this line and this itinerary. From start to finish...the room, the wait staff, the cuisine, the excursions, the overall atmosphere of understated elegance. So many places to sit and enjoy the cruise life and even dealing with the nitty gritty (laundrettes on each floor were very popular). We dined in each specialty restaurant...Red Ginger, Polo Grill, Toscana and Jacques. Each offered interesting choices and were true to the cuisine of the culture. And as always, you felt like royalty. A sweet bonus (and veddy proper) was tea at 4pm. Choices of teas, sandwiches and scrumptious desserts kept you sated until dinner. The show was very entertaining combining actual entertainers and on screen clips of Broadway shows and stars. I even noticed the artwork on each floor was beautifully done. Excursions were just the right length of time, with great tour guides. The longest day was Florence and Pisa and you do need more time to cover those areas. Embarkation and Disembarking was efficient and quick.It was wonderful and I am looking forward to another Oceania cruise. Read Less
Sail Date June 2019
It covered 9 ports in Spain alone. And had a terrific small as well as larger ports. We did not use the cruise line’s tours but booked thru Spain Day Tours which were really terrific and we’re less costly than the ships’. The ... Read More
It covered 9 ports in Spain alone. And had a terrific small as well as larger ports. We did not use the cruise line’s tours but booked thru Spain Day Tours which were really terrific and we’re less costly than the ships’. The food was excellent and except for Red Ginger (where the service and food was not great) all the other venues were top notch. Embarkation and disembarkation were very smooth and fast. The shops cleanlines was exemplary. The crew always had a smile and always greeted you. They were all wonderful. We visited Barcelona, Valencia, Alicante, Cadiz (Seville), Almeria, Cartagena, Ibiza, Palma de Mallorca and Palamós. The specialty restaurants: Polo grill was very good, Jacques was also very good, Toscana was also excellent. The buffet grill was out of this world with its tremendous variety of selections. Room service was very quick and superb. The concierge lounge on the 9th floor was a disappointment as the snack selection was pitiful. Overall the cruise was excellent and good value for its cost. Read Less
Sail Date June 2019
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, ... Read More
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, exercise room, butler service, etc was exceptional. We couldn’t ask for a better ship and crew. Our butler was extremely knowledgeable and helpful to us. All of the staff on the ship were very accommodating and pleasant at all times. We really felt like they were genuine in their actions. We took a cooking class and had a lot of fun learning how to cook Mediterranean food. The restaurants were exceptional and all gave a top class experience from the wait staff, food, wine, etc. the travel overnight to the next port was a great way to move from port to port each day. The embarking to port was easy and usually close to town for walking or catching a taxi. The tours were well planned and easy to access. A few shorter tours at each port (2-3 hours) would have been helpful to add to the tour options. Overall the cruise was exceptional and I will consider other cruises on Oceania! Read Less
Sail Date April 2019
The ship was beautiful and well maintained. The pool deck furniture was a little tired, particularly in the spa area, but that's a nit pick. Otherwise, the Riviera is a beautiful ship! The crew, almost to a person, was ... Read More
The ship was beautiful and well maintained. The pool deck furniture was a little tired, particularly in the spa area, but that's a nit pick. Otherwise, the Riviera is a beautiful ship! The crew, almost to a person, was friendly, outgoing, and helpful. This cruise, for us, was for relaxation and to get away from the cold weather up north. We did not participate in any of the ships excursions so we can't evaluate them. Due to "strong winds" we had to skip the stop in Belize. So instead , we spent the day cruising around the Gulf of Mexico. The on-board entertainment, particularly the evening shows in the theater ("lounge"), was as expected. Not to the same level or quality that we have enjoyed on Celebrity or Princess but not bad. The comedians and magicians were very good. It was nice to be on this size ship. No problem getting a deck chair, no waiting in line to embark or dis-embark, no problem finding a table in the "buffet". But, "buffet" probably isn't the best way to describe this venue. Yes, you do go to various counters to pick what you would like to eat but the staff plates it for you, no 500 hands on each serving utensil. At the grill you can order rib-eye, lobster tail, LARGE shrimp, lamb chops, etc. What surprised me was the standard question, "how many lobster would you like?". In any case, the food was excellent. Not perfect, but I don't know how Oceania could have catered to the varied tastes of 1250 passengers in a better way. All the specialty restaurants, particularly the Polo Grill and Toscano, were excellent. Read Less
Sail Date March 2019
This is our 12th cruise on Oceania. We have been on Rivera a total of 3 times and have just disembarked the ship on March 6. The food, service, and and attention to detail were excellent! I noticed a slight "wear and tear" ... Read More
This is our 12th cruise on Oceania. We have been on Rivera a total of 3 times and have just disembarked the ship on March 6. The food, service, and and attention to detail were excellent! I noticed a slight "wear and tear" on the ship and was informed that the ship will receive an update this April. We had been on Riviera when it was a new ship so I was able to notice any changes. We had a Penthouse 3 cabin which was huge with plenty of storage. There was a separate shower and bathtub, two vanities,and also a huge walk in closet. The room stewardess and butler were also excellent. The cabin was kept spotless and they were very accommodating. Oceania asks for a Mid-cruise evaluation. They really pay attention to your comments. If there is a negative comment, the appropriate department follows up concerning your comment and tries to make you happy. The entire staff is friendly and professional. We love Oceania and now only cruise with this company. Read Less
Sail Date February 2019
We like the atmosphere on Oceania cruises. The Riviera was our second Oceania cruise this year. We were in the Caribbean and liked having a larger ship on this itinerary. We do prefer the smaller ships for touring itineraries. ... Read More
We like the atmosphere on Oceania cruises. The Riviera was our second Oceania cruise this year. We were in the Caribbean and liked having a larger ship on this itinerary. We do prefer the smaller ships for touring itineraries. We had a Concierge Cabin. Since it is basically the same size as a balcony, it probably isn’t worth the difference in price. The only amenity that was worth it was the opportunity to book specialty restaurants further in advance. I know that the Riviera is being renovated soon and I could see where it needs it. The specialty restaurants are phenomenal on this ship. For those who have not done this line before, they probably have the most comfortable pool chairs of any line. If you like a quiet upscale atmosphere, you won’t be disappointed. The only turn off to me was that they pushed bingo, which brought the line down a notch in my opinion. Read Less
Sail Date February 2019
Finally got to take another cruise from my bucket list. Sailed on Riviera and found the staff very enjoyable. Everyone were more than happy to help in anyway to make my stay with them an enjoyable one. I had dinner at Red Ginger (get ... Read More
Finally got to take another cruise from my bucket list. Sailed on Riviera and found the staff very enjoyable. Everyone were more than happy to help in anyway to make my stay with them an enjoyable one. I had dinner at Red Ginger (get the Sea Bass), Polo Grill, Toscana and the Main Dining room. All the meals were delicious and I found the wait staff very friendly. I can’t wait for my next cruise. Being a solo traveller, I decided to sign up for some of the ships tours. The kayaking experience was very interesting with our tour guide filling us in on the sea life around Great Stirrup Cay. I think the group thoroughly enjoyed his talk. Another day found me on a trolley train in St.Lucia. It was a great ride and our conductor was a very funny man. We got to see through the town of Castries, as well as a ride to a lovely beach, it was a fun day for everyone. We were never far from areas to shop at any of the islands that we visited. I did overdue it a little bit at the jewelry table on the ship, but that’s what vacations are all about. Touring by day, shopping by night! The catamaran sail at Sr. Bart’s was a wonderful way to spend time there. While many found the shopping very expensive, I found the sailing and swimming in the cove to be a wonderful way to spend the day. I would highly recommend any of these tours. Disembarkation was smooth and timely. A shout out as well to Judy for all her hard work. Read Less
Sail Date February 2019
Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And ... Read More
Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And excellent recorded music. Sets and background video images on screens. Of the forty cruises we have been on, on Cunard, HA, Seabourn, Silversea, Regent and Celebrity, and Oceania, this is the best set of shows we have ever seen and the most talented entertainers. We have sat through some real snooze cruise shows over the years and honestly we were so impressed with this team and the shows themselves. Handsome young men and beautiful girls, all well choreographed, talented and produced.I cannot enough. The pool deck chairs, while packed in like sardines, are very comfortable. Very thick chair pads and towel covers. Unlike some competitors, who provide no chair pads. Oh my aching back. Food on board Oceania is said to be the best at sea, and the 4 specialty restaurants of Asian (Red Ginger), Jacques the signature French of Jacques Pepin, the Italian Toscana and the grill Polo Lounge all provide really knockout and authentic meals. High end ingredients used and great chefs that produce truly fine dining experiences. The MDR itself is also very good, and service superb throughout the ship's restaurants. Very attentive and competent waiting staff. Buffet in the Terrace is so dull and boring, although many onboard could not wait to fill their plates and stomachs. Speaking of which, many oversize anatomies on board. Growing worse we have observed over the years. The cabins are very nice. We had any A class cabin, and while the bathroom is small, the size of the cabin and balcony was fine for a ten day cruise of the Caribbean. Anything longer we would have opted for a more spacious P cabin with a walk in closet and more interior space.. Officer staff removed and not very passenger interactive or friendly. Not a good mark for Oceania. Captain made his daily announcements but was a ghost. The ship itself is only 5 or 6 years old and very modern. Very open with lots of public space and bars. Martinis is the place for cocktails. Ship sails well, but the Caribbean seas were calm throughout the ten days. The drinks packages offered were fair priced, and the wines included drinkable if not great. All typical of what passes for wine lists on all cruise lines today. Bottle a la carte prices exorbitant for the product available. Horrendous boarding experience in Miami. Oceania should be ashamed, even though some of it was caused by the unfortunate death of a crew person and ship's late arrival.. But no command presence on the ground to handle the huge backed up crowd waiting to board, and very poor communications. It almost got out of control. Not a bright spot on this cruise, but fortunately it was not a harbinger of bad things to come as many feared. All in all Oceania continues to do a very good job, even under NCL ownership. Many fears have been allayed. The product is the same as it first was for us ten years ago when we first sailed with Oceania, which is very good indeed .And the ships size of 1250 passengers while large for us was not too problematic, except for sea days when the sardine factory on the pool deck was overactive. Read Less
Sail Date January 2019
We chose this cruise because it's a smaller ship (1200) than we've been on before and a number of our friends recommended Oceania. Wanted a cruise out of Florida as we live there. We chose a Penthouse 2 suite and we loved ... Read More
We chose this cruise because it's a smaller ship (1200) than we've been on before and a number of our friends recommended Oceania. Wanted a cruise out of Florida as we live there. We chose a Penthouse 2 suite and we loved it. Very spacious. Beds are sooo comfortable. So is the bathroom. So much storage that we didn't use any of it in the cabin itself. Just in the big walk in closet. It has a bunch of drawers, more hangers than I ever saw in a cruise ship closet, as well as a wall mounted shoe rack and many shelves. Also a safe. Didn't use the butler much except for breakfast in our room every morning. He also bought some snacks every evening. Room service was terrific. We'd put the service tag out and they'd practically be there in five minutes making up the room. Morning and evening. Service was exceptional all over the ship. I even said to my husband that they must take good care of their staff because they always seem so happy and can't do enough for you. Food was excellent especially in the four specialty restaurants. No extra charge to dine in any of them. Even the buffet and the poolside restaurant was wonderful. The buffet was probably smaller as far as selections but you'll always find lots of good things there. They serve it to you. No one is allowed to serve themselves. At the poolside restaurant, you order what you want, sit down and they bring it to you when ready. Embarkation was amazingly fast. We were on the ship and in our stateroom within 10 minutes. I'm sure being in a suite helped, but doubt it took much longer for people in other cabins too. Disembarkation was the same. About 10 minutes from the time you requested to leave the ship and through customs. Don't know if that's the norm but I'm guessing it is because there are less passengers. Didn't go to any of the shows but did enjoy the string quartet every night and one day at the 4pm tea. Didn't use any of the shore excursions. Just got off the ship and walked around. Husband stayed onboard so didn't want to leave too long. Again, the service. They just couldn't do more for you. No matter what it was you wanted. We're looking forward to traveling with Oceania again in the future. Read Less
Sail Date December 2018
This was our fifth Oceania cruise, but the first on their newer ships. Overall, we were very satisfied with the experience. THE SHIP. Like the older R-Class ships, it is homey, spacious, traditional and very comfortable, rather than ... Read More
This was our fifth Oceania cruise, but the first on their newer ships. Overall, we were very satisfied with the experience. THE SHIP. Like the older R-Class ships, it is homey, spacious, traditional and very comfortable, rather than glitzy. There is little wow factor. Although the ship is only about 5 years old, it seemed dated. For example, it lacked electronic aids such as an app on your phone, or interactive screens with port and event information. THE CABIN We had a Penthouse 2. More storage than we could possibly use. Extremely comfortable pillows and bed. High quality bedding. Very well planned layout. Beautiful bathroom with seperate shower. Large walk-in closet. Clean and well maintained. Excellent service as well SERVICE Service was beyond excellent and very friendly. Seemed to be a well managed, happy crew. FOOD Oceania claims to have the Finest Cuisine at Sea. I have a mixed opinion on that. We ate twice at Polo Grill, Toscana and Jacques. Food, service, decor were excellent. We had three dinners in the MDR which were also good. Each night, essentially the same menu as the MDR is available at the Terrace Cafe (Self Service buffet), and we had a wonderful evening eating on the terrace while docked in San Juan. So here is the issue...lunch in the Terrace Cafe was very weak, with an extremely limited selection. Even Waves Grill does not offer a chicken sandwich. While the food in MDR was well prepared and presented, the selection was very limited. If you do not eat pork/bacon/pancetta or fish, the choices were absolutely minimal. Service hours were also an issue. The Terrace Cafe was open from noon till 2pm. The MDR from noon till 1.30. Waves 11.30 till 4pm. So if you spent a day at the beach, and returned late to the ship, your only option was Afternoon tea (4pm to 5pm) or room service. ENTERTAINMENT Never a strong point on Oceania. While most of the shows were energetic, they were nothing special, with one exception. On the last day, they had a special pre-dinner show, "World Beat", which was head and shoulders above their other shows...so it can be done. I also want to mention that we greatly enjoyed the classes in the Culinary Center (need to book before you cruise, as space is limited) and we had a wonderful artist-in-residence who ran a series of excellent sessions, which were packed. Also need to mention the outstanding enrichment lecturer, Cloeta Massie, a marine biologist who was one of the most entertaining and knowledgable lecturers I have experienced on land or sea. CONCLUSION A relaxing cruise experience on a very comfortable ship. Yes, we would book Oceania again. Read Less
Sail Date December 2018
We have been on several cruises mainly around the Mediterranean and wanted to try the Caribbean. We normally cruise with Cunard, but they hadn’t any sailings when we were free so decided to try Oceania as we do like our food! We had ... Read More
We have been on several cruises mainly around the Mediterranean and wanted to try the Caribbean. We normally cruise with Cunard, but they hadn’t any sailings when we were free so decided to try Oceania as we do like our food! We had three days in Miami first as we hadn’t been there before. Miami is great for a short break, but I wouldn’t want to stay much longer as not a lot to explore once you have done the Ocean Drive and South Beach area. The ship is fantastic and well presented. Our cabin was spacious and the butler service second to none. Just as good as Cunard. We loved the restaurant choices and had excellent meals in every one apart from a tough rib eye in the Polo Grill. Red Ginger was the best by far. The breakfast in bed was superb. We had the upgraded wine package which was good, but I would have preferred a wider selection of wines. We didn’t do much in onboard entertainment other than the quizzes, but there was plenty to do and other passengers seemed to enjoy it. Service and cleanliness was top notch. The range of ports we visited was good. The excursions, as with all cruise lines, were pricey so we only did one. We found getting a taxi with a knowledgeable driver gave us more flexibility and better value for money. The booking people on the phone were not brilliant. Definitely would cruise with Oceania again. Read Less
Sail Date December 2018
We chose this cruise because it was recommended by a friend who also was traveling with us. It was beyond our expectations. The only complaint we had was the carpet in our cabin either needed replacing or a good shampooing. When we ... Read More
We chose this cruise because it was recommended by a friend who also was traveling with us. It was beyond our expectations. The only complaint we had was the carpet in our cabin either needed replacing or a good shampooing. When we mentioned it, someone came to our door and apologized for the condition of the rug and explained that once this cruise was completed, the entire ship was getting an overhaul. The food for the most part was very good. I think they need to have better entertainment though. We ate in The Grand Dining Room, Jacques, Toscana, The Polo Grill and the Red Ginger. All the meals were delicious. The tours we picked were also pretty good. Our cabin was 10063 and we had concierge service which was exceptional as was our cabin steward I Wayan was also wonderful net our every need. On the whole I would definitely recommend recommend the Oceania Riviera Ship. The staff was wonderful and courteous. There was one problem with disembarkation, Our bus took us to the wrong terminal , he took us to number 2 instead of number one. We had already taken all of our luggage from the bus and then had to put it back on and that was a pain for we got to the airport later than we had expected with not as much time to get something to eat before we had to get on the plane. It probably would have been much better if we had taken a taxi and also less expensive. Read Less
Sail Date November 2018
As first time cruisers with Oeania, chose this cruise for two reasons: (1) had reserved twice and cancelled because found very similar cruise at almost the same price with Regent Seven Seas, and (2) this cruise took us to places we wanted ... Read More
As first time cruisers with Oeania, chose this cruise for two reasons: (1) had reserved twice and cancelled because found very similar cruise at almost the same price with Regent Seven Seas, and (2) this cruise took us to places we wanted to see again (Dubrovnik, Kotor, Valeta, Monaco, Marseille), price was very attractive and the potential alternative (RSS) is no longer in quality and value what it once was. Our experience began arriving at Venice 3 days before embarkation only to encounter record flooding forcing us to almost swim to our hotel just off Piazza San Marco and again swim to emark on the Riviera. Fortunately, we were able to find a porter to take our bagggage and buy boots to waddle behind him.. Embarkation was OK, having to walk under the drizzling rain for abour half a mile, but quick and easier than expected. Cabin was as expected, not large but not small, adequate balcony, very well maintained and excellent attendants. Bathroom much larger than expected with all the amenities expected, shower equally as expected. And by expected we mean in terms of Oceani's own promotional advertising and our own perception comparing other cruise lines we have experieced such as Azamara, Cunard, Crystal and Regent Seven Seas. Dining was much better than expected even though twice we found hairs in our meals. The quality and variety of the food quite good, if not excellent, served by crew members who prevented passengers from touching the food even when doing so would not have affected other food. Service was not only clean and efficient, but very friendly and helpful. All dining areas were bigger and amplier than in most other ships we have cruised, with the decoration very comfortable, if not attractive. Very few times were we forced to wait for a table, which upon being vacated were immediatly cleaned and prepared for use again. Better than expected, since it constantly attracted our attention, was the quality and variety of fruits at breakfast time, especially tropical frutis like papaya and mango, along with kiwi, which were almost always ripe and sweet. Less than expected, the variety of plain bread (as opposed to sweetened breads and pastries), such as what one finds at bakeries and in fact in ALL other ships we have cruised (especialoly european style breads, which are much better than american style breads). We tried breakfast at the main dining room once and decided it was not for us. We never visited the main dining room at lunch and only once for dinner, both times deciding it was not for us.. (No comment regarding food and service,) The buffet lunch was equally good in quality and variety , as was the buffet dinner (although we frequented the specialty restaurants as often as we could, considering them much better in all respects. Particularly Polo Grill and Red Ginger, without implying that Jacques and Toscana were inferior. Significantly more attractive than the other three was the service at Red Ginger and in our view the quality and variety of offers at the Polo Grill was superior to the other three. But all were excellent and we recommend taking advantage of them every time possible. Entertainment was for us good but not excellent. In our view, the singers were not what we expected in terms of profoundness and extension of voice. Their dancing was very good, but as in other ships rather mechanical and repetitive. Nonetheless, we enjoyed the performances and would suggest Oeania add more comics, magicians (the one who performed was above excellence and should be hired as a permanent contributor) and classical piano performers. In this respect, a comment regarding the theater. Although excellent in seat comfort and amplitud, we consider it should be improved by either raising the stage or increasing the incline. It is very difficult to really enjoy performances from the back because of insufficient incline or the stage too low. At the various bars and public rooms such as Horizon, the performers were all excellent, particularly when playing classical mushic. Suggest adding more music appropriate to the predominantly elderly passengers (such as us) with pieces from the 30s to the 50s. The pool area actually better than expected because of its size and comfort. The elevators very efficient and ample, although at times somewhat unavailable due to excessive traffic, which is to be expected. Our Consierge was excellent and the facility equally excellent, both in all respects, as our two cabin attendants. We did have difficulties with the toilet, which several times decided to have its own way forcing us to call for help from the Reception to reestablish its proper functioning condition. We do not know the cause and look forward to having it permanently fixed as soon as possible. Reception staff was efficient but we found it too serious and somewhat unfriendly in many occasions, perhaps because of their long hours at work and the many requests they may have been receiving from guests like us. Hence, not what we expected, when comparing with other cruise ships we know. Bar tenders, on the other hand, were at all times very friendly although not as efficient or well prepared as perhaps they could or should have been. In this respect, we do praise Oceania for its Happy Hours that reduced the price of drinks by half, since their premium package is overwhelmingly unreachable ($59.95 pp/day meaning daily ingestion of 4 drinks at an average price of $15 per drink to just cover the cost, whether wine or spirits), since walking to one/s cabin was not always smooth. Excursions were as expected, including the tenders when needed. Well organized and exercised. Excursion staff, however, not very helpful in resolving issues. This happened to us with respect to disembarkation, which they could have easily resolved but insisted they could (would) not. In the end, what we had requested became null because the ship did not apply its established rules, deciding in favor of the flexibility we had requested (we are sure this had nothing to do with our request, rather due to port authorities). Finally, we were surpried to see so many passengers with disabilities, more than what we expected, even when we have cruised on Regent Seven Seas (many times) and Cunard (also many times), and even more surprised with the excellent service to attend to those in need, at all times and at all places. Even when not necessary or needed, some crew member would appear to serve if and as required, quite often even when not required, just in case. Hence, the cruise line's demonstrated preparedmess at all times, even if or when affecting passenger tranquility -- frequent crew exercises and avoiding two planned ports (Spanish Canary Islands) because of a potentially troublesome ocean, enabling us to enjoy two additional days at sea (which was minimally motioned, in my opinion although no in my wife's opinion). Read Less
Sail Date November 2018
We sailed on the Riviera from Rome to Barcelona. Some background: we ar a couple in our early fifties from Canada. We sailed previously on Celebrity, RCI, Princess, HAL, Cunard, Costa and Carnival. This was our first Oceania cruise. ... Read More
We sailed on the Riviera from Rome to Barcelona. Some background: we ar a couple in our early fifties from Canada. We sailed previously on Celebrity, RCI, Princess, HAL, Cunard, Costa and Carnival. This was our first Oceania cruise. Things we liked: Embarkation was very smooth and quick. Literally few minutes we wee on board. The size of the ship is perfect. Not too big and not too small. No lines, not crowded. Food is outstanding. Definitely few levels above Celebrity or Princess. Specialty restaurants were excellent as well. Service is excellent. Very efficient and quick. Room is cleaned very fast. When we go for breakfast and come back after half an hour, it is already clean. No formal nights which is perfect for us. At the same time people dress up nicely, you won't see short on dinner or evening show. Very relaxed atmosphere. Open seating at dinner. You can select if you want separate table or share with someone (perfect for those who want to meet new people). No lines at all. Never an issue to find a table at buffet or at the pool. Free soft drinks, soda, water and specialty coffee and tea. Free internet (more about it later). Most of the excursions were very good. We asked to change couple tours, no issues, even after we missed the deadline. I like the flexibility. Also booked three specialty restaurants, asked to change all three reservations. No problem. Really liked the customer service. Things we didn't like (or liked less than Princess or Celebrity): Entertainment is good but not as good as on most big ships. Guest entertainers were excellent, but the in house cast has some room for improvement. The theater is relatively small, with smaller stage, so don't expect those big shows with acrobatics that they have in big stages on Celebrity or Princess. Not enough activities during the day (maybe related to the fact that there are no sea days). Basic free internet is very slow, almost useless. If you want to be able to do anything, you need to upgrade. Upgrade is $10/day which is reasonable, but the speed is still pretty low. Not the worst I experienced at sea, but one of the worst. For a company like Oceania, it is hard to justify such poor internet experience. 1.5M download speed as measured by Speedtest on the pool deck. This is pretty miserable I would say. The inside stateroom that we booked is very small. Which is not a big deal, but the shower is ridiculous. Really uncomfortable. This was probably the biggest issue on this cruise. Spa: we did couples massage, which was good but not great. For $320 plus 18% service charge, we expected better. Overall great experience. Definitely few levels above Celebrity or Princess. Read Less
Sail Date September 2018
Food, glorious food. Oceania’s claim to serve the finest cuisine at sea is not exaggerated. We have cruised with 12 other lines and the food on Riviera surpassed them all. Choice, presentation and quality was exceptional in the open ... Read More
Food, glorious food. Oceania’s claim to serve the finest cuisine at sea is not exaggerated. We have cruised with 12 other lines and the food on Riviera surpassed them all. Choice, presentation and quality was exceptional in the open seating Grand Dining Room, Terrace Buffet and four speciality restaurants for which there is no additional charge. Room service is also complimentary. In the buffet, food was served to you by friendly, cheerful staff and one of the many waiters would carry your food to the table if you wished and always poured water and brought tea and coffee. In addition to the dishes on display, which always included a carvery roast, there was also a grill area where lobster, giant prawns, swordfish, salmon, various steaks and chops were always available and cooked to order. Elegant afternoon tea featuring the Ocean String Quartet was served in Horizon’s Lounge, by waiters who offered sandwiches, cakes and scones with clotted cream and a choice of teas. Embarkation at Monte Carlo was very smooth and civilised. After passing through port security we walked straight onto the ship where there was no queue to complete boarding formalities in the theatre. A delicious buffet lunch was served and cabins were available by 2 pm. Our concierge level cabin was spacious and comfortable with plenty of storage. Bathroom was small but luxurious with separate bath and shower and Bulgari toiletries. We had access to the nearby concierge lounge where tea, coffee, orange juice and a selection of biscuits, sandwiches and cakes were always available together with full size daily newspapers and useful information. When we docked in Genoa due to being unable to tender into Portofino, the concierge printed out train and ferry times so that we were able to visit this beautiful little port for only £23. He also printed our boarding passes for the return journey. We had access to the private spa terrace with shaded sunbeds and a large jacuzzi type of pool, but did not use it. We were also were entitled to 3 bags of washed and folded laundry. As it took three days to process, it was of questionable value on a 7 night cruise. Wifi was free but very slow. We had the option to book the speciality restaurants online 6 weeks before sailing. The only times available were 9.00 or 9.30 pm. However shortly after embarkation we were able to change these bookings for 7.30 and 8.00. The main entertainment consisted of one show at 9.30. The Riviera Production cast shows were not to our taste but there was a very good comedian, flautist and piano/cello duo which we enjoyed. There was late musical entertainment in the Riviera lounge which we did not experience. Artwork around the ship was stunning. A dramatic Lalique Grand Staircase with balustrades of crystal medallions provides a striking welcome on embarkation. Large metal or marble sculptures sit on landings, amethyst encrusted lamps adorn a lounge and colourful glass installations abound. The library is a quiet haven where you are trusted to select and return books. In the evenings, dress code is described as country club casual. Most men wear long trousers and shirts but not jackets, although sadly, we did see a few in the buffet wearing flip flops, shorts and tees. All the ladies wore dressy separates or dresses and some wore gowns- so it appears that whatever is comfortable for you is acceptable. We chose the cruise primarily for the itinerary which included Monte Carlo, Antibes, Portofino, Livorno, Ajaccio, Palma and Valencia, all of which we enjoyed, except Palma where it was simply too hot for us and, very unusually, we stayed on board, enjoying the pool, deck games, tea and trivia. Tourist information and maps for the area were provided by hospitality representatives who boarded soon after docking at each port. Free shuttles were provided where needed. We were not aware of any facilities for children apart from high chairs. Ages of guests ranged from babes in arms to young adults and fellow silver sailors. We saw two people in wheelchairs for whom access throughout the ship was provided by automatically opening doors. Boutiques stocked the usual designer clothing, jewellery and cosmetics and there were the ubiquitous daily sales of watches etc. There is a spa, fitness centre and casino, none of which we used. In common with all cruise lines, excursions were extremely expensive and we did not book any. For £25 each in Livorno we took a minibus trip to Lucca and Pisa which would have cost £230 each via the ship’s excursion. Alcohol was also expensive - a small glass of wine cost £12. However, guests are allowed to take their own alcohol on board for consumption in their cabins and to take their own wine into the dining room for a £25 corkage fee. Flights are included in the cruise price but unusually, transfers from airport to ship are an expensive extra charge. From Barcelona port to the airport, a 15 minute journey, the cost was £61 each. A taxi for two would have been around £36. Each Oceania cruise includes their Olife Choice Offer which, depending on the length of the cruise includes free internet plus at least 400 dollars shipboard credit, a free house beverage package or 4 free shore excursions. Some itineraries come with the extra benefit of pre-paid gratuities worth between 16 and 23 dollars per night. Room service breakfast was available from 6 am on morning of departure prior to vacating cabin by 8 am. We enjoy good company, good food, friendly personal service and an interesting port intensive itinerary on small to medium sized ships. We prefer to make our own arrangements ashore and are not big drinkers, night owls or spa enthusiasts. Riviera ticked all the boxes we wanted and we heard no complaints from other guests. There were the usual incentives to book a future cruise onboard, including a 100 dollar shipboard credit on the current cruise. Were we tempted? You bet we were! Read Less
Sail Date August 2018
We booked this cruise primarily on destinations of the voyage. We enjoyed several days in Barcelona before the cruise. Boarding went smoothly. With a different port every day always something new to see. We didn't expect too much from ... Read More
We booked this cruise primarily on destinations of the voyage. We enjoyed several days in Barcelona before the cruise. Boarding went smoothly. With a different port every day always something new to see. We didn't expect too much from night time entertainment and to be fair it was a bit average. Food was outstanding. There was plenty of choice & we were always able to book one of the specialty restaurants. All the meals were presented to a very high standard. The ship was always very clean & well presented. The cabin was a reasonable size and the bathroom had both a shower & a bath. The swimming pool area isn't huge and did get a bit busy in the afternoons. All the staff were always friendly & helpful. Most definitely would cruise again on the Riviera. We did three ship organized excursions that were well organized, along with two culinary experiences which were exceptional. Probably not the ideal ship for younger kids, but that suited us. Read Less
Sail Date August 2018
We chose this cruise because we wanted to visit Israel and the Greek Isles. We spent 3 days in Athens before the cruise and 2 after the cruise. We have been cruising since the early 80's. We chose this ship because we aren't ... Read More
We chose this cruise because we wanted to visit Israel and the Greek Isles. We spent 3 days in Athens before the cruise and 2 after the cruise. We have been cruising since the early 80's. We chose this ship because we aren't comfortable with very large or very small ships. 1,250 passengers was just right for us. Embarkation and debarkation went very smooth. The ship is well laid out. The food in all venues was excellent. We visited the Terrace Buffet one evening and they were grilling lobster tails, lamb chops, slicing prime rib, and serving dover sole. It was excellent. The specialty restaurants were very good. Service was excellent in all restaurants. The ports; Crete, Haifa, Cyprus, Patmos and Santorini were excellent. We missed one port, Rhodes, because the winds were too strong. It added an additional day at sea which was nice. We didn't attend the shows. We turn in about 10:30. The casino was fun, glad to see they still have a craps table. I did feel somewhat sorry for children and teenagers on this ship. Oceania's target market is not children. It is a mature audience. Looking at their advertisement material, it never shows kids. Leave them home. It is a mature audience. This isn't a party ship. We met wonderful people from all over the world. Most of them experienced travelers. Many passengers were on extended stays or were repeat customers. We will definitely sail on this ship again. We did a suite, 1000 sq. ft. It was beautiful. Very comfortable, butler service was excellent. My only complaints are they need to improve internet connection. Also, the only area that seemed to be tired was the deck chairs in the outside pool area in the Canyon Ranch Spa. Read Less
Sail Date July 2018
Overall best cruising experience I've ever had. Definitely got my money's worth. I was a bit concerned first with some of the negative reviews I read; but this company is top notch. Is it perfect? No, what is?....but they ... Read More
Overall best cruising experience I've ever had. Definitely got my money's worth. I was a bit concerned first with some of the negative reviews I read; but this company is top notch. Is it perfect? No, what is?....but they come pretty dam close! A few things that really stood out for me: Organization and logistics. They think of everything, when embarking, dispatching tours, etc. Being a foodie, I had read a lot about the food. Some restaurants are better than others, top of my list: Red Ginger and Jacques'. Buffet dining room for breakfast and lunch are outstanding also. Their tours are excellent. Kudos to Daria from Trumpy Tours; she was our guide in the Florence/Pisa tour. Everything is expertly done; from the library, concierge lounge, Baristas, game room, gym, Spa, private concierge sun-deck, complimentary bottled water always (this really impressed me - NCL and RCL gouge you $5 per bottle). I wish they had a cigar bar. I will definitely cruise with them again, probably Alaska. Read Less
Sail Date June 2018
The ship was the main reason as we have been on the Riviera before & the standards were excellent as usual. The itinerary also gave us a cruise visiting a couple of new ports that we haven’t visited, some good some bad, along with ... Read More
The ship was the main reason as we have been on the Riviera before & the standards were excellent as usual. The itinerary also gave us a cruise visiting a couple of new ports that we haven’t visited, some good some bad, along with ports that are always nice just to wander around. Our Travel Agent organized our flights & transfers in order to save a little on costs & we were able to embark as soon as we arrived in Monte Carlo with no delays at all. Our cabins weren’t ready until 2.00 so we went up to the Terrace Café on Deck 12 where the start of the culinary treat began & didn’t stop until we got off in Rome. The food & the Staff throughout the ship were marvelous, always wanting to assist you & always with a smile and a chat. The cabin, 9055 was excellent however my only minor complaint would be that in the corridor at this location is the secure door which has a metal threshold which means every time room service goes over the threshold you get a noise from the trolley & its contents. Apart from that the room was impeccable. The bed was very comfortable & the bathroom beautiful with all the marble & even a bath which my wife loves. It is s huge bonus having the specialty restaurants included in the cruise costs however with the food being excellent throughout the ship it makes choosing where to eat very difficult. The shows that we saw were very good especially the guest violinist & guest singer. We didn’t see Oli Nez, who we had seen on our last cruise & was very good, due to eating times in the Specialist Restaurants. The Crew finale show is very good; however this hasn’t changed from our last cruise about a year ago. We had two excursions included in our cruise package & these were good however the price of the excursions on board are expensive & we would choose to do our own trips rather than book on the ship. After the last show the ship always does the parade of staff that have been working on the ship during the cruise & this always brings a tear to the eyes & huge applause from the audience in their appreciation of the wonderful staff. The final morning also provided us with a full buffet breakfast to feast on with disembarkation by 9.00 all handled in their usual professional manner. Another unforgettable cruise on The Riviera. Read Less
Sail Date May 2018
After a not so pleasant cruise with another company, we decided to try cruising one more time. We are still not the cruising type of travelers, but that has nothing to do with our experience with Oceania. Everything lived up to our ... Read More
After a not so pleasant cruise with another company, we decided to try cruising one more time. We are still not the cruising type of travelers, but that has nothing to do with our experience with Oceania. Everything lived up to our expectations of what a luxury cruise should entail. The food was delicious....especially the specialty restaurants....their Terrace Cafe always had something to entice us and we loved (when weather permitted) sitting outside to eat. Can't say enough about their wonderful staff. Our cabin was spotless. Waitstaff for the most part was stellar. Excursions were good, but we always prefer more intimate private tours. Excursions on any ship would be the same; so no complaints from us. If we were to cruise again we would definitely choose Oceania with Riviera at the top of our list. There is always something to pick at, but overall it was a 5 star experience for us. Read Less
Sail Date April 2018
Several months ago, my wife and I decided to do a transatlantic crossing. Having cruised with Oceania before, we decided to book the crossing on the Riviera. Our preference is typically small to medium size ships. The Riviera (as well as ... Read More
Several months ago, my wife and I decided to do a transatlantic crossing. Having cruised with Oceania before, we decided to book the crossing on the Riviera. Our preference is typically small to medium size ships. The Riviera (as well as the Marina) are a little larger than we typically would book but for the crossing it was perfect. The booking experience as easy and convenient. Specialty restaurant reservations were easy to make on Oceania's website. Cruise documents arrived 30 days before the cruise. Checking in on embarkation day was very easy. We arrived at the Miami port at noon and were on board by 12:20 pm. Our cabin (PH 11049) was ready at exactly 1:00 pm. By 2:00 pm, we were completely unpacked and ready for our journey. Oceania made it very easy for us! Having cruise on the Oceania Marina before, the Riviera's sister ship, we did not have to spend much time getting re-acquainted with facilities and layout of the vessel. Our cabin was a Penthouse on the 11th deck - 11049. It was very comfortable, clean and well appointed. We did notice a little bit of wear and tear on the carpet and several cabinets with small scratches. The crew did a great job keeping the room nice and clean with stocked with the appropriate beverages, canapés and bathroom supplies. A word of caution is that cabin's on the 11th deck are right below the swimming pool deck and, sometimes, one can hear deck furniture being moved. This was only an annoyance in the early evening as the crew re-stacked the lounge chairs. The ship is in great condition. Oceania is clearly focusing on ensuring the vessel is well maintained. All public areas were very clean. The crew was constantly cleaning and performing maintenance. Great to see this level of care and attention. Our dining experience was very good to excellent. Prior to the cruise, we booked four dinners at the four specialty restaurants as well as one evening at La Reserve. We are "foodies" and Oceania's Riviera did not disappoint. Service and food quality in the specialty restaurants was excellent. La Reserve was a terrific 3 plus hours of good food and wine as well as the social aspect of the evening - well worth the price of admission. On two evenings we decided to just go to The Terrace for dinner and have a light buffet dinner. To our surprise, the buffet was very well done (wonderful salads, fresh sushi, lobster among other delicacies). The Grand Dining Room was very good with the exception of one evening in which the service and food quality was not as consistent. A consistent and enjoyable start of the day (everyday!) was a visit to Baristas. Lastly, during the cruise, we were able to book additional evenings at the specialty restaurants. Since our voyage required a lot of sea days, the crew of the Riviera had to plan and execute a lot of activities during the day. Since this was our first transatlantic crossing, we were concerned about this cruise being too slow. Well, this concern was not an issue. Corey Powell (Cruise Director) and his team worked tirelessly to keep everyone engaged. One of our favorite activities was to attend the chats with Sandy Cares - a terrific speaker. We also attended several Wine Tastings and cooking class - both always fun! In terms of wellness, we used the health and fitness center almost daily, it has excellent equipment, never overly crowded and very clean. We also enjoyed the Canyon Ranch Spa - a bit pricey but the massage and facial services were excellent. Regarding, entertainment, it was better than we expected. It is clear that Oceania has been listening to passenger and reviewer feedback. Among our favorites was the string quartet. Also, the Riviera band played some nice Jazz. The Riviera singers and dances are very talented and did a nice job to keep everyone entertained. Oceania also brought in a several guest stars for entertainment that we would rate from fair to very good (magician (fair), violinist (very good), pianist/singer (good) and comedian (fair) . In terms of ports, our scheduled stops were Bermuda, Ponta Delgado (Azores), Tangier, Mallorca and Barcelona. We typically prefer private or semi private tours since we like to have the flexibility to move quickly and adjust the day as we go; however, for this trip, we decided to take three Oceania offered tours. In Bermuda, we joined a small group totally 16 on a small bus in which we visited Hamilton and St. George. Unfortunately, due to bad weather, we were not able to dock in Ponta Delgada. As for Tangier, our group was a bit larger (20 or so) but the 4 1/2 hour excursion was well done. Mallorca and Barcelona we did on our own. Overall, we were pleased with the Oceania tours we joined. The disembarkation process in Barcelona was a breeze. We were scheduled to disembark at 7:45 am but were able to do so at 7:40 am. We were on a taxi to our hotel by 7:50 am! Lastly, we want to recognize the Riviera's leadership staff. The Captain and his Officers were very visible and approachable. Furthermore, we really enjoyed how they recognized members of the crew with 5 Year Service Anniversaries. And, a night of celebration in which over 300 crew members were brought into the Riviera lounge to celebrate to appreciate the passengers. What's interesting is that it was the passengers that celebrated the crew for excellent service. These actions speak volumes of the culture of the company and leadership. After all, cruising is about people! We will certainly continue to cruise and plan to be back with Oceania in the near future. Read Less
Sail Date March 2018
A transatlantic crossing has been on my bucket list for five tpyears but something always got in the way. When my wife and I made the decision to do it this spring we decided to go upscale since we would be on for two weeks with minimal ... Read More
A transatlantic crossing has been on my bucket list for five tpyears but something always got in the way. When my wife and I made the decision to do it this spring we decided to go upscale since we would be on for two weeks with minimal port calls...thus we picked Oceana. We had a standard veranda cabin and the size and appointments were more than fine. Of special note...the staff to a person were exceptional and helpful. Food was great and with four specialty restaurants, a main dining room, and a buffet it more than met our needs. Never thought I’d get tired of grilled lobster tails with lamb chops...but I did! Fortunately there were a myriad of other choices available. Also worth noting was the caliber of the guests on board, unlike some of the mass market cruises we’ve been on. All in all it was worth every penny we paid and would sail Oceana again in a heartbeat! Read Less
Sail Date March 2018
Reviews and references from friends. We chose this trip because we wanted to try out this ship since we are sailing in Europe with them in May. It was outstanding with an A grade or 6 stars all the way. The Trivia Team nights were really ... Read More
Reviews and references from friends. We chose this trip because we wanted to try out this ship since we are sailing in Europe with them in May. It was outstanding with an A grade or 6 stars all the way. The Trivia Team nights were really a great add on! Pool was great in that it had actual stairs for entrance as opposed to other cruise lines (luxury) who have only steps. One big problem, which I understand will be addressed at the refit, is the smoking area is not closed in and when you get off the elevator to go to Horizons, you get a whif of second hand smoke...from the smokers area in back of the elevators... Food was excellent...big kudos to Red Ginger and Toscana...their host and hostess go way beyond to be sure the customer is happy. I highly recommend and will look forward to sailing this ship again after the refit....highly allergic to second hand smoke. Read Less
Sail Date March 2018
Oceania is a "Class Act". You are treated like royalty. Food, service, friendliness, cabin size, cleanliness, choice of ports, etc. are wonderful. You cannot ask for a better cruise experience! All the Specialty Restaurants ... Read More
Oceania is a "Class Act". You are treated like royalty. Food, service, friendliness, cabin size, cleanliness, choice of ports, etc. are wonderful. You cannot ask for a better cruise experience! All the Specialty Restaurants are included in the cruise fare. Our favorite is the Polo Grill. If you like Ruth Chris' Streak House, then you will love the Polo Grill. You can even eat whole fresh lobster at no extra cost. We have sailed on approximately 50 cruises covering many different cruise lines, but Oceania has the best food and service of any of the cruises. Your are frequently greeted by your name and a lot of the staff know your needs even before you ask for something. I call it "Pure Luxury". The ships are small; less than 700 on the four small sister ships, and approximately 1,200 on the larger two sister ships. Thus, you receive very personal attention. The ratio of staff to passenger is very high. However, this is not a cruise line for young people or couples that want nightlife like Carnival, NCL, or RCCL. The shows and entertainers are enjoyable, but not spectacular Las Vegas type shows at all. The casino is very small with limited gaming.. There are no children facilities. There is no entertainment for teenagers. My husband and I will now only travel on Oceania and we are already booked for two cruises in 2019! Read Less
Sail Date February 2018
We chose this cruise because after cruising last year on Oceania in the Mediterranean, we found the food, crew, and all adult passengers very relaxing and enjoyable. This is not a family cruise line because there are no children ... Read More
We chose this cruise because after cruising last year on Oceania in the Mediterranean, we found the food, crew, and all adult passengers very relaxing and enjoyable. This is not a family cruise line because there are no children activities or play areas. Passenger ages ranged from mid 40s to 85... with most passengers 55-70. That is our age group. The restaurants do not cost extra and the food is fantastic. The dress code for special reservations in restaurants is business casual ... NO ties required. That is what also appealed to my spouse. The butler and cabin attendants treated us with friendliness and respect 24 hours a day. Our only disappointment was seeing how the Eastern Caribbean islands are still not back to pre hurricane status. We will not visit the Eastern Caribbean islands of St. Lucia, St. Thomas, St. Kitts, or Puerto Rico for at least a year or more. I know the islands need our tourist dollars, but the water from rain run off and trash is not like it used to be before September 2017. If you want to be spoiled rotten, eat fabulous food, see good entertainment, and socialize with adults, this might interest you. Before I forget, our Cruise Director, Cory Powell, was on TV every morning giving daily highlights. He hosted 2 karaoke late nights in Horizons Lounge and everyone laughed and had great fun. All in all, our onboard experience was perfectly worth every dollar we spent. Read Less
Sail Date February 2018
Riviera Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.4
Entertainment 3.5 3.2
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.0
Family 2.0 4.0
Shore Excursion 4.5 3.2
Enrichment 4.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.8

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