3 Helpful Votes
Sail Date: December 2018
We like the Radiance and got a suitable deal. We have been to the islands many times so the ship was the attraction rather than the destinations. The weather was mixed and this was given as the reason for the slow tendering processes, ... Read More
We like the Radiance and got a suitable deal. We have been to the islands many times so the ship was the attraction rather than the destinations. The weather was mixed and this was given as the reason for the slow tendering processes, although it seemed that too few tenders were being operated. The ship is still in good shape and lifts operated well. The decorations for the festive season were fantastic and the cruise director, John, and his team did a great job. He is one of the best that we have seen and he even did an afternoon tribute to Neil Diamond which was very good. The general shows were a mixture of very good to moderate but the movies were very limited and repetitive. The overall presentations for Xmas, New Year were wonderful. Few complaints about the food in any of the restaurants although a little repetitive. However, have to congratulate the wait staff who are all great, cheerful and willing to serve. These Filipino and Indonesian waiters are a great advertisement for cruise lines, including RCCI.We always had pre-dinner drinks in the diamond or concierge lounges and the waiters soon got to know us. These lounges are great draws for RCCI. Disembarkation was fast, ahead of time, and plenty of taxis at port. Read Less
8 Helpful Votes
Sail Date: November 2018
First, New Zealand is beautiful and well worth the effort to get there but the radiance of the seas is sub par. Furnishings are dated & many are in dis repair. For example, the first chair I sat in in the Colony Club was broken & ... Read More
First, New Zealand is beautiful and well worth the effort to get there but the radiance of the seas is sub par. Furnishings are dated & many are in dis repair. For example, the first chair I sat in in the Colony Club was broken & cabinets in our cabin were chipped. Also the seal on our portal showed a lot of rust. We went to the Quill & Compass for a drink & they did not have the first two beers on the menu my husband tried to order & I asked for a special Bloody Mary , also on the menu, but the bartender couldn’t make that either. The food in Cascades was just barely adequate. The one bright spot was the Chefs Table which was most enjoyable. The side trip in Dunedin was a mess. The first part on the Taiegori rail road was pleasant but the city tour was disappointing. The driver would not take us by the famous octagon & we also had only a half hour in the museum. Some one finally asked the driver to go back by the train station so we could at least see the outside. The entertainment on the ship was a cut above a high school production. And the chairs in the Aurora Theater were also worn. The “comedian” whose show was called Identity Theft was particularly lame. One other positive was the spa. I had an excellent facial from Paula from Spain & a nice shampoo from Mariya from Bulgaria. However when I went into the rest room the very tiny sink was also chipping & rusted. We are frequent/seasoned travelers. This was our first cruise on Royal Caribbean and it will be our last. I talked to other passengers who felt the same way. Read Less
7 Helpful Votes
Sail Date: September 2018
We have wanted to do a cruise to Hawaii for a long time. We were last in the islands in 1982. The Radiance of the Seas cruise from Vancouver to Hawaii was a great chance to return with the added benefit of travelling with friends. It is a ... Read More
We have wanted to do a cruise to Hawaii for a long time. We were last in the islands in 1982. The Radiance of the Seas cruise from Vancouver to Hawaii was a great chance to return with the added benefit of travelling with friends. It is a lovely ship with a few spots looking the worse for wear. We felt right at home since our 40 year old home also has a few of those! There did seem to be a very friendly, cheerful ambiance on the ship that I believe starts at the top. Embarkation was very efficient--one of our best in 16 cruises. Disembarkation via express, carry your own luggage was very popular and maybe the large express group needs letters or numbers to be called in stages also. Overall, dining was quite good. Mostly, we had breakfast and lunch in the Windjammer. I could find enough breakfast variety to eat for a month in this venue. Three times I had breakfast in the Park Cafe to avail myself of the lox and bagels and fixings I enjoy very much. We had lunch in the main dining room once. I had the Tutti salad I loved in the past. It was good but tuna fish was the protein of choice. I missed the shrimp and prosciutto I had enjoyed in the past. Do I detect a cut-back? Had some good Indian food in the WJ. Plenty of choices to not go hungry. Thought the desserts here were very weak and repetitive and many dishes could use a bit more spice. We dined at Giovanni's for lunch one day and they put on a spectacular feast. Everything was delicious. We shared appetizers and pasta and had our own entrees. I highly recommend this $15 lunch special. Best meal of the cruise but of course, it was a specialty restaurant. Desserts were ones we still dream about and service superb. Salvador and Bennie were our fixed dining waiters and took very good care of us. Their job is extra hard because they have different numbers of people showing up on different nights. They made sure we were stocked with the brown sunflower seed rolls we cruise for. Overall the food was quite good. One night we had a wonderful lamb shank. I missed the wonderful rare thick lamb chops we have had on a couple of cruises. I had a couple of the sugar free desserts which were pleasantly good. Dinner desserts were much better than the WJ. With limited changing menu choices, I think they should avoid 2 steaks or 2 chocolate cake choices on the same menu--just my preference. Thought the cruise director John was very good. His afternoon Neil Diamond show was one of our favorite entertainment offerings. OA, the entertainment was pretty average but seats more available. Sea Day trivia was very well done with most of the questions just about right in the degree of difficulty. Hannah, James and Sophie did a good job. Played bingo once--very expensive and games are too short. My favorite game was the football goalpost which took a while. Prizes were good. Enjoyed the Hawaiian duo. I would also like to see more classic country music on the ships. We were sorry to miss Hilo. They subbed an ON in Lahaina instead. We were doing several nights on Maui after the cruise so this was not quite as good for us. Weather on the cruise was lovely. Hawaii was rather hot and humid due to recent hurricane activity which caused no problems for us. Our group usually plans its own excursions. No children in our group. I always have fun and a good time on cruises and my first on ROTS filled the bill nicely. Read Less
6 Helpful Votes
Sail Date: September 2018
Four seniors escaping from the Arizona heat to Vancouver on Sept. 6. Flew in 1 night early - our party of 2 - and stayed near the YVR airport at Ramada Inn as it had a free shuttle and free breakfast. Room was small but clean and quiet. ... Read More
Four seniors escaping from the Arizona heat to Vancouver on Sept. 6. Flew in 1 night early - our party of 2 - and stayed near the YVR airport at Ramada Inn as it had a free shuttle and free breakfast. Room was small but clean and quiet. On boarding day (9/7) we joined with another cruise couple at our hotel and split a cab to Canada Place. $36.30 + tip CDN. 30 minutes after arrival we were on board the ship - one of the fastest check ins and boardings ever for us. Kudos to the folks at the Vancouver Cruise Terminal and RCL. Staterooms available at 115 pm, departure on time at 515 pm. Our group of 4 had the 530 traditional dining each night in the MDR. THE CRUISE - 10 days total, 5 sea days then 5 Hawaii ports - Hilo on the big island, was replaced by Lahaina for 2 days. So Lahaina 2 days, Hana - 1 day, Kauai - 1 day with a drop at Honolulu on the final morning. Lahaina and Hana were both tenders so that is more of a challenge and problem to come and go. OUR CABIN - mid ship interior Deck 3 - good for the 5 sea days due to some 6 - 8 ft. swells. Room was quiet, clean in good shape, bed comfortable, room temp good and cold for sleeping. Attendant Elmer did an excellent job for us and was always pleasant. Flat screen TV with a good variety of cable channels and generally a good picture. SHIP CONDITION - Though one of the older ships, 2300 passengers and 13 decks, we found it in great shape and was kept clean. Plenty of friendly staff who did their job well. Captain Ryan - low profile but daily announcements at 12 noon with our status. With the 5 sea days we played lots of trivia - Hannah, James, Sophie were usually in charge - they were fun and entertaining. FELLOW PASSENGERS - a diverse group - mostly 60 and up but I would say 20% were 30 to 60 in age, some young families - approximately 80 children on board and a number of pre school. Always enjoy talking with people from all over the US and the world on these cruises. Everyone I spoke to was friendly and pleasant. SHOWS/ENTERTAINMENT - Cruise Director John Blair we liked and enjoyed but it appears RCL has decidedly cut this budget. We normally go to the evening show after dining. Some of the shows and entertainers were okay, many were just fair to mediocre. No WOW on the evening shows on this cruise, but at least it was easy to get a seat to attend. DINING - at every evening meal in the MDR at 530 pm. 2 formal nights - waiters - Salvador and Benny - fun to deal with, did their job well and made dinner a good time for all. Food selection always good, service always good, food quality normally good, pacing of meal good - not too slow - not too fast. Ate in 1 specialty restaurant, Giovanni’s for lunch - ½ the dinner price - great meal, great service, excellent meal and dessert. Total price including tip for 4 (no alcohol) was $75. The chocolate cake alone was worth the price of the meal. Had lunch 1 time in the dining room for a change - very good too. Normally did breakfast and lunch in the windjammer. We were happy there with the selection and taste, cleanliness, staff attitude and their job performance. Weakest item in the WJ was the desserts (we felt). Windjammer - additional comment - most every morning as I tried to enjoy my breakfast, usually at 7 AM, the very loud, hip hop music was blaring above our table, sometimes too loud to even have a conversation. Does anyone in the WJ management see who is eating breakfast at 7 AM ? I guess not or who is the music really for - the employees or the paying customers? This could be so much better for all these 60 year olds as they try to converse and enjoy their breakfast. There are so many good music choices that could be made for us to dine by. Perhaps a majority of instrumentals as a suggestion. Music like this is okay at lunch or dinner but please not at 7 AM - please look at this hard and address it. FITNESS CENTER - Did not use FAVORITE LOUNGE - the one on deck 13 - great for reading, chatting or playing games. MEDICAL UNIT - Unfortunately our friends had the chance to use the medical unit. She saw their 2 doctors and was very pleased with their treatment and handling of her problem. Also the nursing staff was very knowledgable. Only downside is charges go right on the sea pass - no insurance claims here, but even at that was not excessively priced. INTERNET - the fastest I’ve seen on a cruise ship. Offered 1 hour for $9.99 - worked for us. Big improvement here on rates and speed - at least on the Radiance. SLOTS - CASINO - 186 slot machines and 10 tables, mostly older machines but some new too. Some of the lowest minimum bet machines in abundance - many could be played for 10 to 30 cents a spin and I think an above average pay out for a cruise ship casino. We played every day but stuck to our budget - casino opened each day at 8 AM but once in Hawaiian waters the entire casino closed the last 5 days of our cruise. BINGO - like the slots - once in Hawaiian waters no more bingo so again that was for the last 5 days of the cruise. We usually do not play ship bingo feeling it is too expensive for the prizes and is way too short but we tried it this time. Buy in was $29 to $69 per player for 3 games on 4 of the sessions, 1 session was a cover all for 1 game only for $30. These 4 different days consisted of 3 games per session - first was a regular bingo, 2nd 4 corner bingo, 3rd the X. Bingo was hit very quickly, in some cases 4 or 5 numbers and that game was over on games 1 and 2. Took about 10 mins to play the 3 games and we were done. I urged them to do some longer games - I want more play for $29 minimum buying those 3 games. I feel if they brought the price down and did more lengthy games there would be more participation (and enjoyment) !! This suggestion fell on deaf ears. SEA DAY ACTIVITY - we felt this was a really weak point on this cruise - not much going on during the afternoon - how about some shows in the afternoon - the Serenade had them 1 year ago while on there. Just not enough going on to help fill those sea days. DRINK PRICES - the coca colas were $3.84 (including tip) and the alcohol seemed to start at $12 per drink + 18%. Far too expensive and little chance to buy a special or happy hour. As a result we did not buy 1 alcoholic drink this cruise. SUMMARY - Well we did kind of escape the Arizona heat for a short period. Most all of our Hawaii time on shore it was hot and humid - unusual according to the locals. 1 year ago we took the sister ship, the Serenade one way Copenhagen to Boston - that experience vs. this one is 180 degrees. The Serenade provided us with our worst MDR dining experience ever on RCL, from the wait staff, their attitude, food selection and delivery, dinner pacing, a challenge every night to dine. The entire atmosphere of that ship vs. the Radiance was entirely different - like the attitude of the staff wherever you went - so positive on the Radiance. I guess the overall experience is very ship specific. The only area we liked better on Serenade was they provided more to do on sea days, as that itinerary had 5 sea days as well. Friends did a Celebrity future booking while on board - the $100 each deposit program is still in place and nice to be able to book Celebrity and RCL while onboard. Just a few complaints from us as mentioned, otherwise very satisfied - this experience was what we expect of RCL as we cruise with them and why we continue to return. Read Less
11 Helpful Votes
Sail Date: August 2018
The bottom line is that we loved Alaska, loved our cruisetour, and loved the Radiance. It was a fabulous vacation! Because I was dealing with a first time cruiser and two elderly people, I wanted everything to be as easy as possible so ... Read More
The bottom line is that we loved Alaska, loved our cruisetour, and loved the Radiance. It was a fabulous vacation! Because I was dealing with a first time cruiser and two elderly people, I wanted everything to be as easy as possible so we chose to do a pre-cruise tour with Royal Caribbean (the 1B Wildlife Express). And I'm not gonna lie, it was a great choice! Everything ran smoothly, we had great weather, a wonderful guide and driver and there was nothing I could fault. Getting there was rough (hello 2am) so I definitely recommend going in a day before the day before (we had some folks who didn't join us until Denali!). Arrival and getting to our hotel could have been better and I blame RC for not communicating with us what we needed to do even though we specifically told them we were arriving the day before. Luckily the local folks who work for the other cruise lines (and maybe RC?) were extremely helpful and got us to our hotel relatively quickly. The Anchorage Marriott is a beautiful hotel in downtown and within walking distance to pretty much everything, but wi-fi is not included and the options for food and drink are limited. Luckily, so many better options are within walking distance. I do think there are better values to be found, especially if you opt for something outside of downtown. For us, I'm glad it was part of the package. We ate a late lunch on the patio at the 49th State Brewery. The food and drink were plentiful and very good and the view was fabulous! After meeting our tour guide and getting the scoop on our land tour, we did a mini pub crawl hitting two nearby places, both of which were worth the stop. Humpy's Great Alaskan Alehouse had a Belgian flight with good beers and tasty appetizers. We then went across the street to Williwaw Social to sit on the top deck and watch the sun go down. The next morning we boarded a large, chartered bus and set off. I think there were about 20 of us altogether, so it didn't feel so much like being in a herd. I'm really glad we started with the bus and then got to board the train in the middle instead of the other way around. The Wilderness Express train ride was a highlight with a bright sunny day. It was almost hot in the upper deck with all that glass warmed by so much sun. We definitely got to take the "better half" of the train ride, from Talkeetna to Denali instead of from Anchorage to Talkeetna. And it was gorgeous scenery. Breathtaking. Eating lunch on the train was a plus. In Denali Park Village we were put up in the Miner's Village in relatively new rooms. Great location in the large complex. Then we opted for an excursion to visit sled dogs. The RCI tour took us to Jeff King's place and it was informative and fun. Who doesn't love active, happy puppies and dogs? The next morning was the trip into Denali itself. It was raining, but that didn't lesson our enjoyment of it, especially as it wasn't overly cold. The half day tour was plenty since the Denali buses are pretty much basic school buses and my parents really didn't need to ride for eight hours on one of those. Then we were back on our charter bus and headed back down. We stopped in Talkeetna to stay at the Talkeetna Alaskan Lodge which was beautiful. It's a wooden lodge with a huge indoor fireplace and large outdoor terrace with a breathtaking view. The town of Talkeetna is tiny and unique. We had one of the best meals I've ever eaten at Wildflower and I managed a very rapid shopping stop. Then we enjoyed the rest of the evening watching the sunset from the lodge. Wonderful! The next day was a fairly long bus ride from Talkeetna all the way to Seward to embark on the ship, but it was broken up with an early lunch stop in Anchorage and then a visit to the Wildlife Conservation Center which was the only place we could see bears and moose up close. Worth a stop! Embarkation was smooth and quick. Because it was already after 4pm, our rooms were ready and most of our bags had already arrived. My parents were in a balcony while my brother and I were in an inside cabin. Because I'd been on two of the Radiance's sister ships, I knew what to expect and nothing was jarring. We had anytime dining, but requested the same table every night as the service and attention we received was outstanding. We all enjoyed every meal there. I know the radiance class ships don't have all the "activities" that the larger ships do, but there's something about this class of ship that, to me, makes it almost perfect. It manages to be completely full yet never feels crowded or hemmed in. It's definitely "sea" focused with most everything having views of the water. And the service just seems to be that little bit friendlier and attentive. The Radiance's itinerary and size made it perfect for Alaska. The ports were the reason we were there, so I don't have that much to say about the on board entertainment. The disco was dead every night and a couple of the broadway style shows were so-so. I didn't really like the comedian at all. The jugglers/comedians were funny. We had nice long days at every port. And I noticed that other cruise lines would be there and gone while we still had hours to explore. That's why we came to Alaska and this itinerary really delivered. We had an incredible day to see Hubbard Glacier. It was sunny and relatively warm and we were so very close to the glacier. It was so cool to see it calving. In Juneau we took a Harv & Marv's whale watching excursion and had a fabulous day on the water. It was sunny and mild and it was a delight to see the whales and sea lions all while surrounded by mountains, sky, water, and even views of few glaciers. Then we had to eat at Tracy's King Crab Shack! It was amazing and an experience worth standing in line for. Lastly we took the tramway up the mountain to see the views. All in all, Juneau was a great first stop, with twelve hours in port and incredible weather. Skagway was the next stop and we did a Chilkoot Rail tour. We opted to take the train down so had a "short bus" on the way up. It was nice to be in a smaller group. We could stop more often and didn't have to dodge crowds for photos. Again we had incredible weather, a sunny warm day, and the train ride down was breathtaking. Plus, because it was the end of the season we made out like a bandit on souvenirs. The town itself has a lot of character with a lot of old buildings preserved for the tourists. In Icy Strait Point, the day started foggy and drizzly, but it all burned off into another beautiful day. We did a ship tour which was informative about the local culture and entertaining. This was an early departure, especially compared to any other port, but we still had plenty of time to see what we wanted to. The port was especially nice since they had these little extended golf cart shuttles for those who needed extra help getting into the port proper (which is a bit of a walk). Last port was Ketchikan and rain. But it dried out and the Saxman village was interesting and it was great to learn about the totem poles and Tlingit culture. We spoke to a famous carver a little bit before shopping, which was a great place to get Native souvenirs. Lastly, Vancouver Port was the nicest, most efficient port I've ever arrived in. Seriously, we were off the ship, turned to our left and there were our bags. A porter arrived a minute later and the next thing I knew we were loaded onto the bus for the airport! All in all it was worth every penny. Everyone had a great time and we'd definitely do it again. Read Less
3 Helpful Votes
Sail Date: August 2018
We left August 10th on Radiance of the Seas. Our plane was late but we booked our travel through RC so they waited for us, several were on our particular plane. Embarkation was great as we were rushed onto the ship. We researched the ship ... Read More
We left August 10th on Radiance of the Seas. Our plane was late but we booked our travel through RC so they waited for us, several were on our particular plane. Embarkation was great as we were rushed onto the ship. We researched the ship prior to our cruise and saw quite a few negative comments. We were pleasantly surprised by the ship and the crew. From our room stewart to the wait staff in the main dining room to most all the crew we encountered, everyone was pleasant and very helpful. The ship is older, yes, but it is not falling apart. It was clean everywhere. We booked a junior suite and had plenty of room. The closet was large and the room was big. The food in the MDR was good as well as, of course, Chops Grill. We were not impressed with Giovanni's or the brazilian steakhouse, Samba. That might just be our personal taste. There was not too much in the way of entertainment but we usually do not attend to many shows. We did go one night to a comedian which he was very good. Most people on the ship were 40-50-60ish but there were also a lot of kids and younger adults. We had booked all our excursions prior to boarding the ship so we did get them at a discount. One excursion, dog mushing, was cancelled due to weather and no snow on the glacier but we rebooked at the dock to another helicopter onto a glacier which was awesome. All our other excursions were great too. In Ketchican, we went on a boat ride and after had a delicious lunch of all you can eat dungeonous crabs. We definitely recommend this excursion. Next stop was Icy Straight Point where we went out on a boat for whale watching. We did see whales and orcas. Then Juneau where we went up on the glacier. Next was Skagway where we enjoyed a wonderful salmon bake. We ended in Seward and continued on to the land tour. Starting in Anchorage we boarded the Wilderness Express train to Talkeetna for one night, then onto Danali by train for two nights and finally by a third train to Fairbanks for two nights. Although we thoroughly enjoyed all the sights, we wish we had had the itenerary for this land tour ahead of time. No food or extra excursions along the way were included in the cruise price. And food is VERY expensive in Alaska. Plus in some of the places you are very limited on places to eat. You are also very busy everyday especially if you went on the extra excursions that were not included in the price and were also expensive. Plan on spending about another $2000 on food and excursions. That doesn't include any souveniers you may want to buy. The three train rides were fabulous and most all of the excursions included in the price were great except for the salmon bake in Fairbanks. Of note, the bus ride into Danali National Park was long, about 8 hours, and was on a remodeled school bus. The only time you could get out of the bus was on bathroom breaks. You could only take pictures from the bus windows and on the bathroom breaks. We did see some wildlife but mostly from very far away and you really needed a long range camera len to get close up pictures. We absolutely enjoyed our cruise and land tour and would recommend it to anyone wishing to go to Alaska. It is a bucket list place. Read Less
4 Helpful Votes
Sail Date: June 2018
Always wanted to see Alaska and the scenery didn't disappoint. Took the Grand view train down from Anchorage to Seward which was a highlight of the trip. Embarkation process was fast and easy. The shore tours were also fantastic. ... Read More
Always wanted to see Alaska and the scenery didn't disappoint. Took the Grand view train down from Anchorage to Seward which was a highlight of the trip. Embarkation process was fast and easy. The shore tours were also fantastic. The White Pass train excursion was excellent and our favorite shore tour. The Radiance of the Seas on the other had was a bit of a disappointment. This was my 10th cruse on Royal Caribbean and this ship was not up to my expectations. The activities & entertainment was lackluster at best. The ship looked tired and in need of a makeover. Lots of rust on the exterior especially on the balcony area. Some of the public rooms had a musty smell. They also had computer problems the first two days with made using the sea pass difficult & we had to go to guest services three times to get the issue resolved. We took advantage of the beverage package which worked out nice once we got the issues with the sea passes straightened out. The service at the shore excursion desk was poor. We had an issue with one of our prepaid tours and the staff at the shore excursion desk basically couldn't care less. The debarkation process ran a little behind schedule but we were able to make our 1:00pm flight out of Vancouver OK. If I do Alaska again I would most likely choose a different ship. Read Less
7 Helpful Votes
Sail Date: March 2018
We booked this cruise over a year ago and wanted to see the natural scenery of New Zealand. Our cruise took us to Milford, Doubtful and Dusky Sound, Dunedin, Akaroa, Auckland and The Bay of Islands. Embarkation and disembarkation was ... Read More
We booked this cruise over a year ago and wanted to see the natural scenery of New Zealand. Our cruise took us to Milford, Doubtful and Dusky Sound, Dunedin, Akaroa, Auckland and The Bay of Islands. Embarkation and disembarkation was brilliant and each time we did not spend more than 10 mins. We had a grand suite and an excellent suite attendant. Having a Grand suite did have its advantages and there were several facilities , parties and private dinning areas etc. The breakfast served in the speciality restaurants was super and the choice of breakfast was there for you and served to your table as well. We took the opportunity to request an Asian breakfast and within a short time it was served up to us. The waiters all went the extra mile and the WOW factor was very evident on many occasions. The speciality restaurants were of high quality and the shows on board got better each night. The Captain was very proactive and mingled with the passengers almost very day at some activity or the other. Cruise Director and staff were good and kept everyone on their toes through out the cruise. on the downside some of the cruise excursion were very expensive and did not hear a lot of positive feedback on it. the Internet was expensive but at times was very slow( to be fair during sea days during the crossing from Australia to NZ and back). All up very good resulted in another cruise being booked to Europe this time Read Less
2 Helpful Votes
Sail Date: February 2018
It was part of a package deal with Indian Pacific Rail trip, time in Sydney and able to cruise to home port (Darwin). We have mostly cruised with Princess line and therefore found RC to be lacking in the little things that you miss, ... Read More
It was part of a package deal with Indian Pacific Rail trip, time in Sydney and able to cruise to home port (Darwin). We have mostly cruised with Princess line and therefore found RC to be lacking in the little things that you miss, like moisturizer, having to ask for soaps, bottles of shampoo and conditioner. Cannot fault cabin steward nor dining room staff in their attendance to their duties. Food was reasonable and with extensive choices and would probably say that the dining areas were considerably larger than some of the Princesses. Attention to the staff's diligence of the prevention of Norovirus must be complemented. Staff were efficient in handling the embarkation in Sydney and disembarkation in Darwin. Poor introduction to Brisbane but this is not the ships fault but maybe Brisbane Port needs to put a little more into the welcome of the larger ships. Highly efficient handling of passengers with tendering at Yorkes Knob. We did not attend too many of the activities as they seemed geared towards the selling of products. Ship also appeared to handle the helicopter evacuation of a passenger efficiently and gave us something to talk about. Read Less
3 Helpful Votes
Sail Date: January 2018
We sailed on RCCL’s Radiance of the Seas for 28 days from January 3 to 31, 2018. This was two 14-day back-to-back cruises that took us from Australia to New Caledonia, Fiji, Tonga, both islands of New Zealand, and back to Australia. ... Read More
We sailed on RCCL’s Radiance of the Seas for 28 days from January 3 to 31, 2018. This was two 14-day back-to-back cruises that took us from Australia to New Caledonia, Fiji, Tonga, both islands of New Zealand, and back to Australia. First let me say that the ship’s staff and managers worked very hard to please. Airline employees are experts at saying “no,” while RCCL’s employees try very hard to say yes. This customer-oriented attitude is true for many cruise lines, but not all. We sailed twice on another cruise line years ago (that I will not name) on which we were often told “not possible” for a number of basic and reasonable requests. My point is that all the RCCL employees were customer-oriented and great!!! The ship was not only fine but gorgeous. The food offerings in the main dining room were good but a few steps down from the recent past. Most of the entertainment was okay to great. The Argentine Tango show was Broadway quality. A couple of the headliner shows over the 28 days were C quality or worse. For two nights on the second 14 days, there was no show in the main theater/venue. That was a first for us after 60 cruises. Still, there were other things to do on the ship. The hours of the restaurants were cut way back. For many of the tours RCCL sold, you couldn’t have breakfast in the main dining room because it didn’t open early enough. While the midnight buffet is long gone, the Windjammer buffet now closes very early. Yes, the RCCL product with respect to food value, dining hours, and entertainment has significantly declined in recent years. For frequent cruisers like us, it is very obvious and sad. However, for those new to cruising, a cruise is still a remarkable experience. For reasonable cost, you can have a fine floating hotel, good meals every day, and plenty of fun things to do. Cruising on RCCL is still one of the best all-inclusive vacations that can be found! We missed two tender ports because of the weather. For the first one (the first Tongan port), they disembarked all of the ship’s tours, and then decided it wasn’t safe to let the rest of us off. For New Zealand’s Bay of Islands, they decided to skip the port well before we arrived. There was no compensation for either missed port. Some other cruise lines have given token financial compensation for a missed tender port, AND refunded the port taxes and fees. RCCL did neither. Be aware that when you book any cruise with one or more tender ports, there is always a greater possibility that a tender port will be skipped because of weather. This is because of safety and liability concerns when the sea is not smooth. For the right itinerary and price, we hope to cruise RCCL again, but we will also try some of our other favorite cruise lines! Read Less
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Shore Excursion 3.5 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates N/A 0.0

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