I just have to say it - we had an amazing time on the Rinda. All the staff worked hard to please the passengers. The food was excellent, the rooms were fine. Service over all was a 4 or 5.
However, as wonderful as the experience on the ship was, it was overshadowed by the terrible customer service provided by Viking's customer service.
You already know (if you've read other reviews) that ...
We had a wonderful time on our trip to London and Paris. Our glass is always half full.
However there is something you need to know about the Viking Cruise ship Rinda.
Viking advertised (and continues to advertise) "Paris to Normandy". We received an e-mail advising us of a dock change 3 days before sailing. The explanation for the change in the docking location was that a permit from ...
There were many disappointments on this highly touted river cruise to Normandy and back. First we did not dock in Paris as advertised and promised, but rather an hour from downtown and did not tell us until we boarded. This was the prime reason for the booking and no alternative dates were offered. Second, Internet service was the poorest of any cruise in the past 10 years. Third, there were ...