4 New Orleans to Caribbean - Western Royal Caribbean Navigator of the Seas Cruise Reviews

Don't get me wrong. It wasn't an absolute horror story cruise. But having tried other destinations with other cruiselines, this trip fell short for the dollar. My initial impression of RCI is that it's for the 18-30 ... Read More
Don't get me wrong. It wasn't an absolute horror story cruise. But having tried other destinations with other cruiselines, this trip fell short for the dollar. My initial impression of RCI is that it's for the 18-30 crowd. There were MANY highschool/college aged kids running around, as well as kids 6-16. Maybe not a family oriented at Carnival, but definitely not catering to the Celebrity cruiser. I have to say my favorite Cruise line to date has to be Princess. A big part of that has to do with the food and entertainment. With that being said... RCI Likes: -For the most part, staff was very friendly. Our stateroom attendant was exceptional. I also like the towel animals he folds and leaves on our bed. -Promenade area was BEAUTIFUL. -Live poker in the casino instead of utilizing those digital poker tables. -Initial boarding was quick and painless. They have that down to a science. -Beautiful art collection on display in hallways and stair cases. -Great gym facilities. RCI Dislikes: -Only a few swimming pools and hot tubs? Their competitors offer sometimes double the pools/tubs. -The live entertainment and movie screening room was a joke. -I was told balcony rooms had flat screen tv's? NOPE. -Carpets in hallways were super dated and old; reminded me of Vegas in the 80s. -The food was 1 step above cafeteria grade. Nothing seemed fresh. Being that this was my first cruise with RCI, I thought they observed other cruiseline's practice of picking up fresh/local foods from every port stop. NOT THE CASE. Everything tasted frozen fresh. -Soft drink package at $54. OUCH. And yes, automatic gratuities added. -When I'd go to the bars and ask for a soda with my prepaid card, the bartenders always gave me a dirty look because they're not making the additional sale, like he's doing me such a huge favor filling a cup up with ice n Coke. -Speaking of the sodas, they tasted horrible. I know these boats have purifiers on board, but they need to change the filters or something because the water they serve for teas, coffees, flavored water, etc, just tasted funky. And this water made the sodas out of the fountains taste funky too. -The cooking station staff in the buffet was hit or miss. One night, they will go out of their way to get you an ingredient you requested on your omelet that they didn't have sitting around. I asked for bananas in my crepe, and it wasn't at their station, though the fruit area was 8ft away, and the guy gave me an attitude that they don't offer it. That's what happens when gratuities are prepaid on these trips. -No 24 hour buffet? The buffet closes between meals, and relatively early (9pm) at night. So what happens if you have a hankering for desert at 10? SOL. Or go to their BS cafe for a limited selection of dried up cakes n cookies. -The excursions were a let down. Yes you can travel to the Mayan temples, no you cannot get within 10 feet of the temples. You can't get the coveted pic of you scaling the sides of the temple; probably something they should tell you before you book. I would have stayed in town and enjoyed the beach. Falmouth, OMG; imagine a slum, where a corporate entity (RCI) comes in, takes a beachhead, and drops a gated city block sized tourist trap full of their partner vendors (Diamonds Internationl, etc). Once you go outside that gated retail haven, you get mobbed by the locals. Not a very friendly town. I felt safer walking down the back alleys in Mexico at night than the main streets of Falmouth in broad daylight. I had a biggo angry local woman get in my face after I "no thank you'ed" her, screaming "I'm talking to you!" Read Less
Sail Date March 2013
Let me preface this with we may be spoiled..... This was our 8th cruise all with RCC. This was the first one out of NOLA and we also brought along two other couples, one being first time cruisers. We are early 40's and love cruising. ... Read More
Let me preface this with we may be spoiled..... This was our 8th cruise all with RCC. This was the first one out of NOLA and we also brought along two other couples, one being first time cruisers. We are early 40's and love cruising. We have always chosen RCC because we have had great experiences. I honestly believe we are going to check out other cruise lines just to see what they offer. We arrived to NOLA by car on Friday, Feb 22nd. We had a stay and cruise package with Holiday Inn West Bank Tower and it was fine. We arrived to the port about noon and made it onto the ship within about 20 minutes. It was cold and drizzly outside. (Boo) Overall the cruise was fine. Not good, not bad. Let me try to explain...food was good, not great, not bad. Portofino was FANTASTIC and Peter was great. Chops was excellent and Marco was Spectacular. The Mud Pie was Amazing. These two experiences were worth the extra money and made us feel special. Marco and Peter made our sailing memorable. The shows were ok, not great. The singers and dancers were ehh ok, nothing memorable. Simona the cruise director was very forgettable. I believe she is Italian (not sure) but the game shows were not so funny due to the language barrier and lack of pizazz. The ice show was good, but not sure about the intro or how it ties to any kind of story. Overall the entertainment was disappointing. That is sort of how the whole cruise was. Nothing special. The entire cruise just lacked energy. I will say the sanitize, sanitize, sanitize guy in the Windjammer seemed happy and tried to entertain.... Every previous cruise had memorable experiences that made us feel like we were a part of something special. This cruise felt worn out and forgettable. The special touches like towel animals every night in your room has gone by the wayside. (We had 2 over the course of the cruise). You now must ask for ice and the one that still has me irked is the new ppd gratuity policy. We don't mind prepaying as we have every cruise, but now you get envelopes but no coupons to put in them. I went to the guest relations desk and asked for the coupons when I was told that coupons are no longer. I asked why the envelopes and was told for additional gratuities for the room attendant, and wait staff. I'm irked because it was so Very uncomfortable. Now you have nothing to hand your wait staff unless you "want" to give more. Not cool at all. So if we give extra we make others at our table feel cheap...if we don't give extra we feel cheap. AWKWARD. I am not against the ppd plan, just give us the coupons or DON'T give us the envelopes. Overall the cruise was bland and average. We want something more than that. That is the reason we chose RCC and have never strayed. I no longer feel that others would probably disappoint after returning today. I am left feeling like perhaps we should have tried another cruise line or even a different vacation all together. I'm just perplexed and disappointed. I feel like a customer, but not really a guest Read Less
Sail Date February 2013
Four of us were on a "package" which was made up of 3 days in Memphis seeing Elvis (who alas had left the building), a day on Amtrack and 3 days in New Orleans all of which was superb, we all had a great time especially New ... Read More
Four of us were on a "package" which was made up of 3 days in Memphis seeing Elvis (who alas had left the building), a day on Amtrack and 3 days in New Orleans all of which was superb, we all had a great time especially New Orleans and boarded the ship for what was hopefully going to be our 2nd great week. The ship itself is superb, it is well laid out, clean, tidy and a joy to cruise on, the food in the Windjammer at Lunch was very good and you were never left wanting for choice - however :- Boat drill was done without lifejackets (a first) and the combination of a foreign accent and a bad tannoy system meant that anyone in B13 station would have gone down with the ship for lack of direction. The "Wine package" offered on the first night was done without telling you that there was a New Orleans sales tax added AND then 15% as well, if done on the 2nd night then you saved 8% plus a bit for the service. No transparency on this and when questioned the Sales tax was credited. The food in the main dining area was for the first 5 days poor and we took bets on whether there was actually a chef on board. One steak was so tough we invited the waiters to attempt to cut it while 4 days later another was rare on the inside and cindered on the outside. The last 2 days were much better although while the lamb shank was great it suffered from a lack of mint sauce. We were offered a kind of mint jelly but it somehow looked radio active in colour so we declined. As a "Gold" member we were invited to a special meeting done to maybe try to sell us more cruises. This consisted of 30 minutes listening to the band, a speech by an Eastern European Officer in maybe his own language and around 100 words from the Captain who then cleared off pronto, end of reception, all clear off ! Did it sell more cruises ? I doubt it. The Captain boasted that he had around 70 different nationalities on board the ship looking after us all which was good, however the fact they all spoke in what can be called "broken English" meant that on many occasions we hadn't a clue what many of them were saying and I doubt they did either when talking to each other. Finally, we did take part in some of the quiz times which were in the main good fun. Whatever you do do not believe the answers as some of them are wrong. Alas since 1912 everyone believed the Titanic sailed from Southampton however RCI seem to think it was Liverpool - maybe if it had then it would not have sank ! The ship was great, the ports of call were very good except Jamaica (which as one person said "if it sank without trace no-one would miss it")and overall the cruise was not bad. It is a pity that the running of the ship is so dysfunctional making lines like P&O and Cunard stand head and shoulders above this company. Read Less
Sail Date January 2013
This is a review of the Navigator of the Seas, sailing date December 1, 2012. It was just my wife and I. As a general statement I believe the crew on any given ship will make or break the entertainment value of the vacation. Boarding: ... Read More
This is a review of the Navigator of the Seas, sailing date December 1, 2012. It was just my wife and I. As a general statement I believe the crew on any given ship will make or break the entertainment value of the vacation. Boarding: We flew in the day before and spent the night at Harrah's New Orleans and had a great time. We took a cab with another couple that we met at the front door and we got taken for a ride ....literally....$30.00 to go 2 blocks!!! The ship had porters there to unload our luggage into the big carts and into the line we went.... Our bags were already tagged so it was a quick drop and go situation. The porters tagged your bags if you didn't already have them. Note that the Riverwalk access to the cruise ship walkway (it's still marked like that) is closed. The doors have a heavy chain and padlock on them. At this point organization took a vacation. We didn't know it at the time but a lot of the embarkation problems were related to the fact that the Navigator had just come in with the "NOROVIRUS infection" on board and that they were in the process of "fumigating" each and every public area on board.... It only took about 1 hour to get on board ship but because of the decontamination process we were not allowed to go to our stateroom until after 4:00PM... Once on board that is where the problems started. We headed to the Windjammer and instead of it being a regular buffet they had TWO (2) food servers next to each serving station to serve the guests as NOBODY was allowed to touch the food because of the virus. It took over one hour to make it through the buffet line and by the time you found a seat, the food was cold. We had this problem the WHOLE trip. Cold food....It was not until Friday, on the last day, that the guests were able to self service. Entertainment: Average at best Dining: The food and service in the Main dining room was fabulous and both Waiter (Rakesh) and Assistant Waiter (Americo) were phenomenal. Windjammer: the food was always cold. Room service: The food was decent and on time. Bar Service: Very good Soda Package: In my opinion, the soda package on the Navigator is a complete waste of money. I'm not sure I will ever buy the soda package on RCCL again because of this. Excursions: Our excursion to Dunn's River Falls in Falmouth Jamaica was very good and very well organized. NOROVIRUS: On day 3, I started getting a really bad head cold and by day 5 I was pretty run down. I went to sick bay and spoke to a nurse whose whole interest was whether or not I had a headache, nausea, vomiting or diarrhea....which were the published symptoms of Norovirus....I had none of the above other than a mild case of diarrhea.....she told me that I had two choices either to get the FREE Tylenol and Imodium to treat it as Norovirus infection or see a doctor for a $100.00 fee....Really??? I opted for the Imodium and Tylenol and was confined (quarantined) to my cabin for 24 hours. That was on Thursday at 11 AM and I was in the cabin for 24 hours....NO FUN!! The following day at 11:15AM the nurse called and asked me "how I felt?" and since I was feeling better she released me from the quarantine and I was free to go anywhere on the ship. ...Out of courtesy for other passengers and our table mates, I decided to abstain from going to the dining room or to the buffet and stuck to room service. Disembarkation: It was very well organized and we were off the ship within 30 minutes. Note: We have now been home for a week and I still have yet to hear from RCCL. No emails or not even a letter asking "How I was doing or whether I was dead or alive?" It was our third cruise with RCCL but it will be a long time before I go on another one... A very disappointed cruiser! Read Less
Sail Date December 2012
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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