37 Royal Caribbean Navigator of the Seas Cruise Reviews for Senior Cruises to Caribbean - Western

My hubby and I each needed 4 more points till D+ so booked a 5 day to Mexico (but stayed on the ship). We arrived at the port of Miami at 11:30am and were on board by noon. This was our first time on Navigator which was pretty much the ... Read More
My hubby and I each needed 4 more points till D+ so booked a 5 day to Mexico (but stayed on the ship). We arrived at the port of Miami at 11:30am and were on board by noon. This was our first time on Navigator which was pretty much the same as Explorer. This cruise was during spring break so there were over 1,000 children on board which was 25% of the passengers. However they were involved in age appropriate activities so we were never bothered by them. We never ate in the dining room. I purchased the Specialty Dining BOGO for the first two nights. First night was Chop’s Grille where we both had steak medium rare. It was done perfectly. Second night at Giovanni’s and again the filet was perfect. Third night at Izumi’s where we cooked filet on hot rocks. Yum! We ate all breakfasts and lunches in the Windjammer as well as the last two nights. I especially like the Asian food on the buffet at lunch. The Windjammer was very crowded except for the port days, so we always got there when they first opened for lunch to make sure we could get a table. We never went to any of the production shows as they are pretty much the same on all cruises and hold no fascination for us. However we did go to the Ice Skating Show the first night. It was very good. What talent those skaters have! We also went to a couple of movies since we don’t go to many at home. Every evening we went to the Diamond Club where we made new friends. The concierge was very friendly and attentive and the service of the staff was superb! We were in balcony cabin 8334. It isn’t as large as the junior suites that we normally book, but was still roomy enough for the two of us. Our cabin steward Henrique Took good care of us. As far as debarkation, everything went very smoothly. We were off the ship by 8am, went through customs in a flash and were on our way. We have Global Entry cards so were able to go through customs in a very short line. All in all, a very nice cruise! We love Royal. Read Less
Sail Date March 2018
After reviewing other guests comments regarding Navigator of the Seas, my wife and I decided on a brief five day cruise Beginning with the boarding process, we found the curb side baggage handlers to be obliging as long as they are ... Read More
After reviewing other guests comments regarding Navigator of the Seas, my wife and I decided on a brief five day cruise Beginning with the boarding process, we found the curb side baggage handlers to be obliging as long as they are provided with a gratuity. Our handler removed one of our tags which was secured by three staples. He acted in retaliation because he was not given a gratuity. With the help of Deck Supervisor. missing piece was found in lost and found minusluggage tag. Others said this was not an isolated case, The ship itself was in in excellent condition. Every area was clean and the members of the crew was constantly performing house cleaning duties. Our cabin was comfortable but the bed allowed us less then eight inches to maneuver on both sides. Only negative comment I can offer is our mattress was lumpy and needs to be replaced. Other then this minor discomfort, our cabin steward offered excellent service and care during our stay. Though we did not eat in the main dinning area, we took advantage of the specialty restaurants and the many choices they offered. A special thank you to Chops for the great service and fantastic steaks. With out elaborating further, my wife and I feel based on the large number of cruises we have enjoyed we would rate our experience on Navigator of the Seas as one of the finest. Read Less
Sail Date February 2018
It's my first time boarding Navigator of the Seas with my parents and siblings. I would say our overall experience was incredible. I am usually not a fan of spending my vacation on the sea but this one had been an awesome experience. ... Read More
It's my first time boarding Navigator of the Seas with my parents and siblings. I would say our overall experience was incredible. I am usually not a fan of spending my vacation on the sea but this one had been an awesome experience. I will rate my experience in detail: Ship: 4.5/5 The ship is so big and there were so many places in the ship where you can find yourself entertained or relax and have a quiet time. It's well equipped and all decks were maintained clean. As far as the decorations, I am beyond impressed (you will really feel you are in a cruise ship, which was great). Cabin: 5/5 I don't really mind having a studio sized stateroom as long as it is well maintained and clean. I mean sheets, linens, and bath towels were changed in a timely manner. Our stateroom attendant Basille (or Basil) - our stateroom was Deck 8, room 8653 - was excellent and very attentive. He was very thorough with his job and made sure that everything was perfect. As for our bathroom, there were so many spaces where I can put my toiletries and personal items. Closet was big enough to keep our clothing (there were 3 of us in the room) tidy. Lighting were excellent, just what I needed in a room. Room temperature was perfect. TV was okay (I have watched shows that I liked, but most of the time I am not really in my room so that's okay) Dining: 4.5/5 VERY EXCELLENT!!! > Windjammer: OMG, lots of food choices although I felt that breakfast was kind of repeated every day. Food was still delicious and hot (for hot foods). I just hope there were more options for fruit juices. Rate: 4/5 > Café Promenade: Best place for snacking 24 hours (well the only place that is open for 24 hours). Their pizza were delicious and freshly made. Service was very fast and they usually let you know how long it will take for the food to be ready. Again, I just wished there were more options for fruit juices. Rate: 4.5/5 > Sapphire Dining: THE BEST PLACE/SERVICE WE'VE EVER GOT. Our waiter Jackson and waiter's assistant Luciana were the best. They provided us excellent food service and great enthusiasm. They have great personality, were very cheerful, and were pretty much COOL! The manager along with Jackson and Luciana welcomed us with a huge smile on their faces. They also made sure that our experience was excellent with great satisfaction. Food was definitely delicious. WE REALLY ENJOYED OUR TIME HERE! Also, we got extra food since the manager prepared specialty food plus extra desserts on our second night at this dining room. THANK YOU SOO MUCH! You are 5/5 or 10/10 :) Entertainment/Activities: 5/5 There were so many activities to choose from (i.e. games, shows, fitness exercises, sports tournament, rock climbing, etc). Some of the things I wanted to do were scheduled at the same time so I had to choose which ones I would enjoy the most. However, those activities you were not able to do on the other day, they were offered in different days as well so you have the option to do them. Live music, dancing, parades, movies, shows were excellent (can't complain about it). Overall great experience. Service: I have mentioned earlier that we received excellent service so that's a 5/5 Ports and Shore excursions: I LOVE THEM ALL! Rating 5/5 in Costa Maya (Chacchoben and beach tour) with Israel (sales - excellent and he accommodated us well, customer service was excellent, and very friendly), Joel (our tour guide - very informative and I learned so much from him; he's great), and Guillermo (tour driver - very good, made sure our trip was smooth and on timely manner). Rating 4/5 in Cozumel for Snorkelling (I think I'm not a fun of snorkelling for long periods of time especially the waves were strong, but experience was still good). I would recommend Navigator of the Seas for family, friends, or couples cruise experience. It's worth it! Read Less
Sail Date February 2018
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. ... Read More
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. The cabin was well arranged and kept clean and comfortable during the cruise. We especially enjoyed the decorative towel animals the housekeeper kept putting in the stateroom. The food was excellent in the two dining rooms we used (Sapphire deck 5 and Windjammer deck 11). We ate our breakfast and lunch in the windjammer as they had a larger selection. The entertainment and activities were not in our interests. We are not drinkers/partiers. The service was excellent. Everyone we asked questions of answered us or referred us to someone who was more knowledgeable. When we needed something for the cabin, it was brought promptly. We probably wouldn't go again as there was nothing we enjoyed doing on board except watching movies and drinking coffee. We are not jewelry wearers and most clothing was too fancy to wear to places we visit at home. Read Less
Sail Date January 2018
This was our first time cruising from Miami, first time to Nassau, third time to Cozumel, fourth time on RCCL. We booked our excursions through the ship and did the Balmoral Island beach break in Nassau and the 3 Reef Snorkeling in ... Read More
This was our first time cruising from Miami, first time to Nassau, third time to Cozumel, fourth time on RCCL. We booked our excursions through the ship and did the Balmoral Island beach break in Nassau and the 3 Reef Snorkeling in Cozumel. I highly recommend the snorkeling and Gil and his crew. As it was just my wife and I, Main Dining was a hit or miss. We ate with two other couples 3 out of 5 nights. The impression was that they were also wishing they were sitting by themselves. We went to the Mexican restaurant the night we left Cozumel and then hit the Windjammer the last night. Good vacation for us. We briefly met more people at breakfast in Windjammer while sitting at big round end tables. Ice show was grand. We weren’t too impressed with dance and vocal troupe in Metropolitan Theatre. Nothing stood out. We met lots of back-to-back cruisers. We enjoyed the Filipino rock band and the Meringue band that played at the Bolero the last night. RCCL delivered on the promise and all ground and flight connections were made flawlessly. Oh yeah, the free bottle of wine in the room was great for bon voyage from Nassau and Cozumel. Thanks RCCL and we look forward to sailing with you again! Read Less
Sail Date February 2017
Our first time on RCL, being fairly loyal to NCL. Could not turn down a special price of under $180 pp. Arranged for our own transfers, arrived at port and bag taken and were shown into terminal around 2:45 PM. Very long lines, snaking ... Read More
Our first time on RCL, being fairly loyal to NCL. Could not turn down a special price of under $180 pp. Arranged for our own transfers, arrived at port and bag taken and were shown into terminal around 2:45 PM. Very long lines, snaking back and forth. We got in line and moved 10 feet in 30 minutes. Went to ask someone at the door what the issue was, and got no response. As the position we were in did not allow us to see the screening area we were not aware of the power outage until we rounded the first turn in the line, some 45 minutes after we got in line. Hand screening luggage and people had slowed the line to a crawl, but no one informed us of this. Were moved to another line, at the back again, and waited another 45 minutes. Just as we reached the screening area we were told to move to the other side of the terminal as that side now had power. Back of the line again and 15 minutes to get to screening, then to registration/sail card line but told the line for our group was closed. Still another 15 minutes to get card and onto the ship. All this was port authority problem, not necessarily RCL. Our first inside cabin and was pleasant and well kept. Mattress was a bit hard, bathroom very small. Only a single dispenser of shower gel/shampoo, no additional toiletries. No turn-down service, no mint/chocolates like other lines and no towel animals. Plenty of storage. Making the two twins into king bed meant right side of bed was difficult to get into, as edge of vanity did not allow easy passage to the side of the bed. Food was good for the most part, typical buffet spread but dining room fare was quite good. Our single evening in the Italian specialty restaurant was excellent. Entertainment was a bit so-so, as the production numbers were a bit odd, but the ice show was quite imaginative and entertaining. Staff was accommodating and friendly. We saw very few officers out and about, never saw the captain. Ship is very lovely and opulent and we liked the wide shopping area. Getting to the main theater in the front of the ship was difficult Read Less
Sail Date November 2015
First off, may I begin by noting that we have sailed many of RCCL's ships over the years, both domestically and internationally. That said, I cannot ignore the gradual decline in both service and quality of food over the years. The ... Read More
First off, may I begin by noting that we have sailed many of RCCL's ships over the years, both domestically and internationally. That said, I cannot ignore the gradual decline in both service and quality of food over the years. The Dining Room experience used to be something we always looked forward to. We could always find a dish every night that was outstanding. The room was usually full of other cruisers enjoying their meal. Just recently off the Navigator of the Seas Oct. 4-11, W. Caribbean. Let me preface this review, as food always is subjective, so I won't spend too much time on this, however, I must note the absence of diners from the Sapphire dining room each night, which changes the ambiance dramatically. All the empty tables should send a message to RCCL that we choose not to experiment with the "hit or miss" quality of the food served. We chose to dine at Giovanni's which was quite good, however, we chose the Filet entree and was served one pasta dish as a side. Not a good sampling of the Italian dishes available. The service was wonderful!! Kudos to the windjammer. We found the food to be quite tasty, as we chose to eat breakfast and lunches there practically every day. Now I, for one, do not like buffet food, but at least I could find something each day that was good!! The service was wonderful and entertaining!! Cafe Promenade serves much better coffee than the windjammer, however, breakfast choices are few/usually pastries/bread/etc., and limited choices for sandwiches at lunchtime. Small, quiet atmosphere and I have no complaints here!! This was our first sailing as "diamond", which I found the "diamond lounge" to be the best perk, as we could frequent each evening from 4:30 - 7:30 pm, for snacks/drinks. Nadja (concierge) was wonderful and had a ready supply of tickets for the "Ice Dancing Show". We also could enjoy free cocktails throughout the ship between 4:30 - 7:30 in addition to the convenience of the lounge. We chose to tip the bartenders a little extra, which they appreciated and we were given excellent service. However, we did find that most of the bars were understaffed, so the wait time for a cocktail was longer than expected. We chose to pay $30/pp for the "galley tour", which proved very disappointing, we saw two helpers chopping veggies, but other than that, we saw hot ovens/stoves/dishwashing equip. etc. (total waste of time). The buffet served after the tour was supposed to be a sampling from all the specialty restaurants, however, based on the food served, I would not be enthusiastic about paying the upcharge. It was a ripoff!!! and a very poor representation of the upscale restaurants. Many of the others in our group agreed!! While onboard we chose to book a family cruise for Christmas of 2016 on the Liberty, as we are also booked for Christmas 2015. They were offering a $500 OBC which applied to our current cruise. First time we've even done this, and did not find the "Next Cruise" people to be very enthusiastic, or helpful, the first go around got totally screwed up, and we had to start all over with a new person, who proved to be not much better. However, we wanted to take advantage of the OBC of $500 for our current trip, so we tolerated the lack of C/S. Of course our Room Attendant, Karen (Cabin 6592) was magnificent. The balconies are badly in need of refurbishment, as peeling paint and rust are quite apparent. All and all, we enjoyed the cruise, as the ship is lovely, despite the noted disappointments. However, we miss the level of service that we had come to expect from RCCL. We chose to book our family cruise for 11 on Liberty of the Seas for 12/15 as our grandchildren remember the cruises we took them on over the years and remember all the wonderful times we all had together on the Freedom of the Seas. Since it has been a few years since the grands have been on a cruise, we look forward to a great time together regardless!! Read Less
Sail Date October 2015
1) Royal Caribbean does not allow criticism, just accolades in their web reviews. 2) Royal Caribbean and other cruise lines are now floating retail malls intent on selling you every minute on board. Even in the food service in their ... Read More
1) Royal Caribbean does not allow criticism, just accolades in their web reviews. 2) Royal Caribbean and other cruise lines are now floating retail malls intent on selling you every minute on board. Even in the food service in their main dining room (in the past superb), their menus are becoming dull and not as well prepared as though promoting their expanding "on board paid" restaurants now provide the best they have to offer. Main dining table service remains excellent. 3) After five cruises, the dancing and singing shows remain great (especially the Broadway Fever performance with Margaryta Garmash-Kyiv and Levgen Tkachenko / 5 stars) as well as the ice dancing and the Platters. However, they could have left the comics on shore. Personally, we would have preferred to see more of the Royal Caribbean Dancers and Singers. 4) It bothers us that some have historically slighted the service crew on deserved tips (their primary income), but Royal Caribbean now processes passenger automatic tips. You have to go to the desk to opt out if you want to direct your gratuities to those working their best for you in the now "WOW" program. 5) There is no space provided on the Royal Caribbean survey for anything like the above and "that" is a management issue. Read Less
Sail Date October 2015
This cruise is one with a majority of Texans on it due to the port. We were one of the minority being from the Pacific Northwest (PDX). Because of the makeup of the guests, there was a lot of country western music in the bars and the big ... Read More
This cruise is one with a majority of Texans on it due to the port. We were one of the minority being from the Pacific Northwest (PDX). Because of the makeup of the guests, there was a lot of country western music in the bars and the big screen had plenty of football playing. They know their audience, that's for sure! The port itself is a mess - piles of dirt and construction materials that you see from the deck of the ship. The area in front of the terminal entry was very small and crowded but we had no problem finding a porter to wheel our bags inside. The line into the security scanners was long and slow as there were only two security guards working. They only made you throw out your bottle of water if it had been opened but you could have just put it in your bag and it would have probably gone right on through. (Think vodka...) The actual registration went very quickly even thought we were there about 11:30 am in the thick of the early boarders. The first night the left balcony partition door came loose in the wind and was banging against the ship from 2 am - 5 am when my husband finally called the desk. It ruined the next day having to sleep all afternoon to catch up. I feel like we lost a day of the trip. The humidity was horrid - impossible to have your balcony door open with that wall of wet coming in. Of course, we're from a place where we hardly have humidity so it was difficult to enjoy the balcony except late at night. The first night's dinner was unsettled. My fish was overcooked which isn't normal for RC. The rest of the time, everything was perfect except the Baked Alaska (gritty meringue) which was easily replaced. Our waiter, Stalin and assistant, Jakub, table 414, at Early Seating were very attentive. Stalin would make suggestions which were always the best choice. We had brought our own wine on board (they allow 1 bottle per person), and we had them the last 3 nights without a corkage fee being charged. My mother wasn't able to negotiate the stairs much so we had to use the elevators most of the time. They were so busy we had to go in the opposite direction we wanted to go just to get in one. Lots of other people were doing the same. This was the first time for this experience. The Flow Rider was so much fun. You have to sign a waiver and there are age/height restrictions. The instructors are very helpful and work to give you the longest ride possible. They have boogie board (on your stomach) and surfing at separate times. Putt putt golf is an 8 hole course and goes fast. It's in the sun, so wear your sunscreen! We didn't do any excursions through the ship except the Houston Space Center which included bus transportation to IAH. It was a very comfortable bus with a toilet, safe driver and knowledgeable guide. The stop at the HSC is about 2 hours long which is plenty of time to see almost everything within the building. There is a nice cafeteria to grab a bite to eat, a large gift shop and restrooms. Since we were a tour, we had Green 1 bag tags which put us off the ship among the first groups and through customs quickly. The baggage area is small so it makes for some confusion. The customs process is slow depending on who is in front of you. We were behind three British citizens who had to be fingerprinted and photographed. The tour does watch for you since you have a sticker on your shirt and they usher you out to the bus area. I would pay for this next time just for the priority service! We did not go to the production shows since the last one I went to on a cruise a couple of years ago was pretty ordinary. After reading reviews on here, I'm glad we didn't waste the time. However, we went to the comedian and the hypnotist shows which were hilarious. We also found the time to to go the Love and Marriage game which had the best participants I've ever seen. The drinks were only $5 in a souvenir glass - the best deal on the ship? We played the Nations Game where you collect signatures from crew members from all the different countries on the ship. It was a great way to meet them and have a conversation for a more personal trip. We ate in the dining room every night and only a few times in the Windjammer. We had breakfast from room service most days. The order forms are on a hook behind the cabin door. They were normally about 1/2 hour earlier than the time selected. The first morning's food had cold, hard toast and poorly cooked bacon. The scrambled eggs seem like they are baked. The fruit plate was ordinary, not well plated and some of it was sour/unripe. It didn't stop me from ordering it, though. The refrigerator is a good place to put an extra yogurt or lemon tart for the next morning or a snack. As someone posted before, it would be a good idea to have the steward remove all the items from your frig so you aren't tempted to use any of it. We didn't use anything but I think I was charged for an item. Probably poor inventory control from the last occupant. The Belize City port is a tender port. They may have this well organized, but it's a big chunk of your port time sitting on a noisy boat on metal benches. This port appears to be the poorest of the three, followed by Roatan, Honduras and then Cozumel, Mexico. Everywhere you are inundated with "requests" for your money. It was very tiring and depressing. The ship was late loading our Gold benefits onto the Sea Pass card on Sunday and I went to the service desk to find out how to get a credit. The person at the desk called the shop and sent me back to have it fixed. He even called me the next day to make sure it was taken care of! That was the only time I had any dealings with the desk since the rest of the trip went smoothly. I signed up for international internet with my carrier, Verizon, but it didn't work very well with the ship or on land. The next trip, I'll buy a couple of days of access and do everything I need to during that time and forget about it the rest of the time. The cafe at the end of the Promenade is where there are sandwiches, pizza, desserts, coffee, tea, iced tea, lemonade and water. It's not apparent that this is included in your fee as it's next to the Starbucks and Ben & Jerry's counter that do have a cost. It's not that large but the tables have good turnover and it's open all night, unlike the Windjammer. The dinner menu is posted on an interactive screen outside of the dining rooms so you can check out that night's options or any of the other restaurants. I always found something to eat without a problem and they take care of dietary issues such as gluten free. We signed up for the galley tour which was a $30 per person buffet lunch for 150 people. It started with a mimosa and then an inside glimpse of how the kitchen works. Lunch was prepared by various sou chefs and placed on the pass for you to select from. There were omelets, Beef Wellington, eggs Benedict, salmon, fresh fruit, a lovely bread display, sushi, a large selection of desserts and crepes made to order. It was well worth the cost, so if you have the opportunity offered to you, don't hesitate to do it. The cardroom is on deck 7 and has a daily suduko puzzle and quiz posted. They have boxed games, plenty of tables & chairs and a pretty large library of books. It was a hidden gem we didn't discover until the cruise was about over. It's just below the art gallery. Read Less
Sail Date September 2015
This was one of many cruises that we have taken on RC. We started out in Atlanta, GA in which we used buyreservations.com in order to book a room at the Courtyard Atlanta Airport South which turned out to be a very good choice. Check in ... Read More
This was one of many cruises that we have taken on RC. We started out in Atlanta, GA in which we used buyreservations.com in order to book a room at the Courtyard Atlanta Airport South which turned out to be a very good choice. Check in was no problem and we left our car there for 9 days. All for the cost of one night stay. The next morning was no problem as we had an early morning flight and did not have to wait on a shuttle no more than 5 minutes. We flew into IAH and met friends that we travel with and at that point we went to Enterprise and rented a car which went very well. It is quite a long distance from the airport to the cruise terminal so we had booked a room at the Quality Inn at the seawall in Galveston for the night. The room was clean and that was all that we needed but it did need some updating. The next morning the four of us were on our way to the cruise terminal in which was just about 15 minutes from where we had stayed the night before. We were on Navigator of the Seas and the time it took us to get from the terminal to when we were on board ship was no more than 20 minutes. The ship was very clean, service was great and we could not have had a better time. The food was really good, our cabin was clean and we were treated so well. We could not have ask for a better cruise. It did take 1 hour and 15 minutes to disembark but we had allowed enough time because we know it just takes time. The line went well but it just takes time. We would rate this cruise 10 out of 10. The only downside is the cost of getting from the airport to the cruise terminal. It is a good hour and 15 minute drive. All is all a wonderful week. Read Less
Sail Date September 2015
My girlfriend and I had reservations across from the Johnson Space center at the Microtel hotel, some 40mins away from the port. A room there seemed a better cost effective option than anything on the island. So on Saturday April 18, we ... Read More
My girlfriend and I had reservations across from the Johnson Space center at the Microtel hotel, some 40mins away from the port. A room there seemed a better cost effective option than anything on the island. So on Saturday April 18, we drove down from Arkansas. The hotel was adequate for our overnight needs, and had no vacancies. Day 1, Sunday, Departing Galveston, TX. : We ate breakfast at the hotel, checked out about 9:00am, and drove to Galveston in about 45mins. I had planned on driving around the island to see the sights before parking, and then start the boarding process around noon. However, someone had picked that day for walk-a-thon type event, and we ran into a traffic mess and barricaded streets. After much delay, due to U-turns, and waiting for participants to cross various streets, we made it to terminal 2 and Royal Caribbean’s Navigator of the Seas. I dropped off my luggage along with my companion, and headed out in the traffic again to find Park-N-Cruise. Arriving there about 10:45, I was quickly guided to an indoor parking spot, where I grabbed my backpack, other items, locked the car, and walked over to the terminal. We then rolled our main bags over to the luggage area and a porter stacked them on a cart. We entered the terminal building, and went through the screening process fairly quickly, with my backpack and its two bottles of wine being unquestioned. Stopping by the RC customer counter, we got our ship passes without delay, and boarded the ship at 11:15. We walked around looking over the ship some, and then went to the WindJammer for lunch, where we found many choices. We wound up usually eating breakfast and lunch in the WindJammer, as it was so convenient. Neither of us have any complaints about their food or service at the WindJammer. You will use the germ killer solution entering the restaurant, or they will quickly “offer” you some. Ocean View stateroom, #2314: At 1:15 we were admitted to our room and were both satisfied with the room’s size, cleanliness, appearance, décor, electrical outlets, window size/view/curtains, etc. We pulled away from the dock around 4:50, and all our luggage was outside our door at 5:00. Unfortunately, our room had an adjoining door to the next room. Normal conversation levels came easily through the door, and naturally our neighbors were louder than normal. They argued and carried on for three days on one topic. On the second day I complained to our steward, who said he’d turn it in to security. On the 3rd day, I asked and was told security didn’t catch them in, and so nothing was done. I called the steward into the room one afternoon, where he quickly got a dose of the next door action. He immediately pulled out his phone and reported it, and later I was told they did contact the occupants. While I realize the position this type of complaint puts the crew in, planned active/physical excursions, let alone the whole cruise, would certainly be less enjoyable if one is suffering from insomnia. From night one, we were both forced to use earplugs and a rain sound file on my notepad. By the third night, with excursions looming, I was glad I had brought Rx sleeping pills. Eventually, things got quieter, maybe because they got tired of arguing, or we were more tired from the port adventures. So, point of the story here is, bring your earplugs. We unpacked and walked up to the Sapphire for dinner, which is the main dining room (MDR). Again, the anti-bacterial self-dispensing machines were everywhere, and the hostess watches all who enter. The food and service in the Sapphire, was excellent every time. We had chosen My Time Dining, and ate dinner there every night, and breakfast one morning. We were always seated at a table by ourselves, and you could specify a waiter/table combo. We settled on table #634 with waiter Rodrigo, assisted by Janice, both from the Philippines. I was not bringing a suit or sport coat on my cruise, and reluctantly brought a tie. In a button up shirt and tie, I felt very comfortable at dinner in the Sapphire on those formal nights. I was certainly not alone, and ditched the tie after the first formal night, seeing many others who obviously shared my viewpoint. We had shrimp cocktail, grilled cod, crème brulee for dessert. Day 2, Monday, At Sea: Hot tub that am, suntan time, World’s Sexiest man competition poolside, We had signed up for the Meet and Mingle, but the timing was off as we busy somewhere else (FloRider?), and opted to stay with that. Scallops and lobster bisque, tenderloin, plate with three sample desserts. Around 7:30p, the Captain addressed the audience in the promenade, while we had complimentary wine. Day 3, Tuesday, At Sea: We had our only breakfast in the MDR, with four others at a table. I had salmon eggs benedict, which was very good. Then it was more hot tub, sunshine, steam room, and food. Poolside, we saw the Men’s International Belly Flop contest. In the MDR, we had pork tenderloin w/stacked potatoes, ? for dessert. That evening in the Metropolis theater, Joel Mason as Elton John – a hilarious entertainer, and I’m not easily amused, sorry if you missed it. Day 4, Wednesday, Rotan Excursions – Even though beginners, we opted for only one RC sponsored excursion, along with two private ones, and were pleased with all of them: In Rotan, off the ship at 8:30, Hector from Rony’s tours took good care of us, showing us the island, finding the beachfront Barefeet Bar where we had two lobster plates, including beer for $40. He also took us to a nearby place to snorkel on a reef. He dropped us off in town around 2:00, and we shopped a bit, buying the usual t-shirts and stuff. His car’s AC worked well, which turned out to be an exception elsewhere. I also purchased some jewelry from D.I. in the port terminal. Later, in the MDR, we had crab cakes, encrusted loin of cob fish, and Rum Baba for dessert. Day 5, Thursday, Belize City, BZ. : In Belize, we had our first tender ride, which went smooth and was not a hassle. We went just outside the terminal’s front door as Yhony had indicated in his emails, and easily hooked up with Butts Up (Cave-Tubing.com). After an interesting bus ride thru Belize City and the countryside, we arrived. Bathrooms for changing, and drinks were there, and after grabbing a PFD, we had a good informative hike up to the caves. At the end of the hike, our tubes with neck rests were waiting for us at the water’s edge. Fernando was our guide in the water and through the caves. Afterwards, it was a free boned in chicken tamale like thingy, which tasted pretty good. Of course, we had to each have a beer. Only downside was they ran out of large size Butts-Up t-shirts to buy, so I left without one. It was a nice day, getting a good overview of life in the city and country of Belize. The bus’s AC was not doing that good, so always sit up front as we did. Overall, Butts-Up was a good value for the money. Back on ship, we dined on Shrimp Ceviche, broiled sole, roasted lamb loin, chocolate cake w/ice cream, and strawberry w/kiwi meringue. Day 6, Friday, Cozumel, MX. : In Cozumel, we went into the port that am and got some good prices on T-shirts and stuff. We also had a good $2 lunch and $2 beer in the port at Bar Mandy. I paid the waitress with tip an hour earlier for our first beers, and when leaving she said we didn’t pay. I simply said, “That won’t work with us, you’ve been paid”. We returned later for lunch and had the same waitress, nothing was mentioned and when tipped again she smiled. We had chosen the RC Island Overview and Mayan Ruins tour at 11:30, over the Bar Hop tour, because we wanted to see some ruins and get a handle on the island. Turned out we picked the wrong time (my girlfriend wanted to sleep late), because it didn’t leave us time to get a cab to the town plaza before or after our tour. So about 11:45, driver Morita and tour guide Nico took us out on the road. The roads led us through the city streets and out to the countryside. We stopped at San Gervasio Ruins, and Nico gave a good walk and talk tour of the Mayan’s and the site’s history. We went out on the west side of the island and saw plenty of blue water and white sandy beaches. We also stopped at the Chocolate Factory which had free Wi-Fi. We arrived back at the terminal at 3:45. Again, the van’s AC was not doing much, so always sit up front as we did. Back on board, it was Royal seafood salad, house salad, lobster tail w/shrimp (uhh, ok, I did have two plates), chocolate sensation and baked Alaska for dessert. Then it was time for Earl Turner at the Metropolis. He’s a really wild character that had the audience in a roar. Day 7, Saturday, At Sea: After hot tub, steam room, and breakfast, we went down to the photo shop and ordered up a nice picture the crew had taken of us. Then it was poolside again, pizza and shrimp sandwich lunch at the Promenade Café, the ice rink, and FloRider. Our picture was ready at 3:00pm as promised, price $20. Dinner in the MDR was Cesare salad, scallops and steak, and key lime pie. Afterwards, a walk down the promenade and a drink at Poets lounge. Day 8, Sunday, Arrive Galveston, TX. : We chose the self-disembarking option, and at 8:00am with luggage in tow, we went down to the terminal and proceeded to Customs. It was our first time through a real Customs line, and a fairly long line. Both of us had brand new passports, and she’s asking if I go by another name? And after looking at my girlfriend’s passport several minutes, I was told to leave her there and step outside? Finally she appeared, bewildered by what the delay was. So we walked with our luggage across the street to Park-N-Cruise, and loaded up. At 9:00am I was turning onto Harborside Dr. with little traffic, and waving goodbye to the Navigator of the Seas. We arrived back home in AR. at 5:15p. In Summary: Good weather and calm seas added to the enjoyment during eight days of sailing and excursions. Using Park-N-Cruise and their indoor parking option was a good choice with the many thunderstorms passing through on those dates we were at sea. The boarding process was fairly quick, and self-disembarking is the way to go for those that can, provided your suitcases have two or more wheels. Except for the ill-timed walk-a-thon, I didn’t find Galveston a bad place to set sail from, although I can’t compare it to elsewhere. To Galveston, I would not sponsor a walk-a-thon on a Sunday with thousands of people trying to get off and on two cruise ships. Duh… I saw no sign of anyone being sick whatsoever, and the RC crew was constantly wiping everything down. I often noticed any utensil/food touched, dropped, or mishandled was immediately disposed of. Just an FYI here to any Cruise line reading this… any line that demands/enforces suit and tie in the main dining room won’t have me as a passenger. It’s simply not my thing to pack a suit, to have to wear eating while on vacation. We barely noticed any rocking/rolling motion from the ship in our level two room. We both really enjoyed cruising with Royal Caribbean on the Navigator, and we will be planning another cruise soon. Read Less
Sail Date April 2015
After years of turning down cruise options for a vacation my wife and I finally gave in and went on this one during spring break with our youngest son and his family, including three younger children. We had a wonderful time, weather was ... Read More
After years of turning down cruise options for a vacation my wife and I finally gave in and went on this one during spring break with our youngest son and his family, including three younger children. We had a wonderful time, weather was great, and we just can't say enough about the staff. Everyone of them were outstanding. Special "shout-out" to Elvis in the dining room and Leon who took care of our stateroom all week. These two gentlemen went way above and beyond whatever their job description states. The shore excursion that we all enjoyed in particular was swimming with rays and sharks off the coast of Belize. While the smaller boat trip was a bit long, it was well worth it and the cost as the guides (especially Phillipe who was assigned to us) were extremely helpful. He was incredibly attentive and made sure our younger grandchildren, as well as my wife (who didn't even snorkel in Hawaii!) felt safe and had the opportunity to experience everything possible along the reef. A life-remembering experience on this excursion. Another huge shout-out to the Navigator of the Seas staff who made every possible attempt to keep us healthy by constantly cleaning all public areas. None of us, not even the children, had any sickness whatsoever. My wife and I are discriminating travelers so to give this high of an evaluation is meaningful. Read Less
Sail Date April 2015
Embarkation: The Port of Galveston is not the most friendly locale from which to cruise. Parking lots are located a distance from the cruise terminals. Cruisers must take a shuttle from the parking lots to the terminal. When multiple ... Read More
Embarkation: The Port of Galveston is not the most friendly locale from which to cruise. Parking lots are located a distance from the cruise terminals. Cruisers must take a shuttle from the parking lots to the terminal. When multiple ships are in port at the same time, the congestion is terrible. Once at the terminal, embarkation processing efficiency depended on the time of day one boards. We arrived at 1:00 PM and had a bit of a wait. In fairness, the RCL computers were down for a time which contributed to the delays. Our family boarded around 2:00 PM and were processed through in a very short time. Cabin: We were in a superior balcony cabin located aft of amidships on the 7th deck. The room was comfortable and fairly spacious. It was also very quiet considering that there were 1200 children on board this cruise. The room was very clean and in good repair. However, the balcony showed signs of age with rust evident in several spots. Our cabin attendant, Golda, was excellent (far above the norm if that is possible). Our room was made up within a very short time after we indicated that fact through the makeup room card. She spotted some needed minor repairs and they were promptly attended to. Ship Condition: The Navigator of the Seas is an older ship and it shows. While the ship’s interior public spaces were well maintained, there were signs of rust and areas needing painting on the exterior decks. The ship should have a major yard period soon as it cannot compete with newer shipd of the Royal Caribbean fleet. Dining: The food in the Windjammer buffet was excellent. The variety was good and served many different tastes. As with many cruise ships, seating was at a premium during preferred meal hours. I was surprised that the buffet shut down from 11 AM to 12w PM. They also closed for the night around 9 PM. If memory serves my correctly, this venue used to be open continuously during the day and much later in the evenings. Service in Windjammer depended on where one sat. Some of the food service personnel were fast, efficient, and friendly. Others were not. Sort of a mixed bag. The Sapphire Dining Room offered a nice variety of entrée choices every night. We chose Anytime Dining but were fortunate to have the same waiters every night. Our wait staff of Irene and Neville was wonderful. We had a table of seven and they remembered everyone’s name and food/drink desires. They spent time with our grandchildren and shared some personal stories about their home countries. The kids looked forward to every evening meal. I have read some comments on this site about food quantity. I did not find this to be an issue. The portions were quite generous. Also, there was no hesitation if anyone wanted a second entrée. The food quality was about average for Royal Caribbean. On Board Activities: They were the usual for cruise ships (art auctions, belly flop contests, bingo, etc.) There was an issue with the “sexiest man” contest. Encouraged by the assistant cruise director, it became rather vulgar and crude. Since there were many children present, I felt it to be totally inappropriate. I discussed it by phone with the cruise director who promised to have a meeting with staff to avoid such incidents in the future, especially on cruises with many children as guests. I hope he did follow up. Children activities during the day seemed to be a bit weak. Either the activities were not interesting or there weren’t very many participants. There were sporting contests and informal basketball games to keep guests occupied. The evening activities for teens were wonderful. Our oldest grandson went to the Optix every evening and met a number of other teens. He really enjoyed it. Cruise Staff: The overall impression of the staff was very good. In addition to the aforementioned wait staff and room attendant, others went out of their way to be helpful. My wife needed top use a wheel chair and she was always given special treatment. My grandson forgot his charger to his GoPro camera. One of the staff loaned him his personal charger so that he could charge his camera prior to leaving for a snorkeling shore excursion. This was above and beyond and was most appreciated. Loyalty Program: Royal Caribbean has the best guest loyalty program in the cruise industry. The Diamond Club on board offered continental breakfast each day as well as complimentary cocktails and snacks during the evening hours. This is one of the primary reasons that we cruise on Royal Caribbean almost all of the time. Debarkation: Debarkation was a disaster. Through no fault of RCL, the wait times were awful. The queue was caused by a lack of customs agents as well as their inefficiency. Once we cleared customs, there was the inevitable wait for the parking lot shuttle. It took three shuttle buses before we were able to board and retrieve our car. This was followed by another wait to return to the terminal to pick up passengers. Galveston needs to improve their port or cruisers need to understand and accept the fact that waiting to board and leave is the norm.   Read Less
Sail Date March 2015
I am a senior citizen who loves to cruise. This was my second cruise on the Navigator of the Seas (8th RCI cruise) and it was wonderful. I was on Navigator last March and thought it was a good cruise but this time was even better. This ... Read More
I am a senior citizen who loves to cruise. This was my second cruise on the Navigator of the Seas (8th RCI cruise) and it was wonderful. I was on Navigator last March and thought it was a good cruise but this time was even better. This crew is great, especially the restaurant staff and bartenders. Went to Izumi twice, Glenn and LLoyd made sure the dining experience was excellent each time. Izumi is the perfect venue to enjoy delicious, fresh seafood with friends. Chef Jake in Giovanni's Table was very nice and made sure my meal was perfect. Chop's served the best scallops I have ever eaten. I had meals in the main dining room and the Windjammer and was pleased with everything I tried. Zero complaints about any of the food! Although I could have cocktails in either the Diamond Lounge or the Concierge Lounge, I spent more time visiting my favorite bartenders and trying different drinks. Willy and Constancio are the go-to guys in the Cosmopolitan Lounge. Fernando, in the Casino Bar, makes the best Caipirioska when you want to try something really refreshing. See the lovely young lady named Ngamila when you go the Two Poets Pub for libations. As you probably guessed, I cruise for the food and drinks! However, this cruise I enjoyed the Spa services too. In addition to having my hair done a couple of times, I tried the "Salon Sampler" which offered several treatments. I recommend this service because you can choose what you want and try several things that make you feel so good. Entertainment was good. The Meet & Mingle was fun and lively. The "silent dancing" was a hoot. You just have to see it! This was my first time seeing The Quest. What a hilarious audience participation activity. Park West is doing the Art Auctions once again. Yeah! I should have stayed away, but it is just too much fun and now I have some more art to remind me of this cruise. Embarkation and disembarkation were much better this time! Read Less
Sail Date February 2015
I have cruised 3 times with Royal Caribbean and was really looking forward to a wonderful experience. We have cruised with Carnival and Princess several times and thought maybe this would be equal. But it was not. The first ... Read More
I have cruised 3 times with Royal Caribbean and was really looking forward to a wonderful experience. We have cruised with Carnival and Princess several times and thought maybe this would be equal. But it was not. The first disappointment was the service in our room. We rarely saw our room attendant, but she did clean well. There was no welcoming towel animal or turndown mint at night. We had 2 formal nights. Always before there was something special in the main dining room. This ship had nothing except the regular service. The dining service was good and the food was excellent. The layout of the Promenade was very different from other ships. This was just a street with a few shops and bars on it. There was seating only in the bar areas so when a function took place most people had to stand. The atmosphere just did not seem friendly. On the 6th night we put our luggage out for pickup about 10:30 well before any of the luggage was picked up on our deck. Next morning it was still there with a room beside us also having their luggage there. So we had to debark as self assist. There was just too much confusion about who was to do what on this ship. Sorry but I will not cruise with Royal Caribbean again. Read Less
Sail Date February 2015
We are 2 seniors and we have just returned from our first cruise. The ship is beautiful and the service was excellent. What was very disappointing was the lack of entertainment during the day. We were expecting there to be bars/lounges ... Read More
We are 2 seniors and we have just returned from our first cruise. The ship is beautiful and the service was excellent. What was very disappointing was the lack of entertainment during the day. We were expecting there to be bars/lounges with live entertainment during the day. Caribbean, blues, western or jazz music would have been nice. They did have a lonely guitar player that sounded as if he should be playing background music at a wedding. They also had all kinds of trivia and games, which did appeal to families with children. We stopped on day 4 at Jamaica, then our next stop was to be Grand Cayman, but we couldn't ferry in because of rough water. The captain slowed the ship down and we sailed slowly towards Cozumel, Mexico.It was a long boring time. We got to Cozumel on day 6, and back to Galveston on day 7. Way too much sailing with very little to do. Read Less
Sail Date February 2015
The Navigator worked well for my wife and I. We arrived early at the main entrance of the terminal and were provided two wheelchairs as soon as debarkation from the previous cruise was complete. Check-in and boarding were effortless; they ... Read More
The Navigator worked well for my wife and I. We arrived early at the main entrance of the terminal and were provided two wheelchairs as soon as debarkation from the previous cruise was complete. Check-in and boarding were effortless; they brought us to deck 11 for lunch as we were early and cabin was not ready. After lunch we went up to deck 14 (Cosmopolitan Lounge) and watched the football playoffs with a packed crowd of fellow cruisers. When we got to our cabin our rented mobility scooters were there, fully charged. We rented from CareVacations.com, one of the two companies referred by Royal Caribbean. There was plenty of room in our accessible cabin (7600). The scooters were life-savers as the ship is large and we could not walk from one end to the other without a lot of pain (arthritis, bad knees, back). There was also room in the elevators for both scooters plus 4-6 standing passengers. We just needed to be careful backing out. The scooters were no problem at the ports. We used the normal ramp. And the port where tenders were used also posed no difficulty--I rode the scooter right onto the tender. The big disappointment was inability to do most of the excursions unless we wanted to leave the scooters behind. There was not a lot of transportation that had room for scooters. The Score Access department at RCCL was helpful but all they could do was contact their excursion partner and ask if transport was possible. We later learned that the ship's shore excursion desk had no information about the one excursion that said they could take us-- apparently the Shore Access people don't talk to the folks on the ship. The people on the ship told me that next time I should advise the ship's staff of any arrangements made by the RCCL Shore Access people. Other than that it was a great cruise. Lots of accommodations made for people in wheelchairs and scooters at the shows, dining venues, in bars, everywhere except the casino, which was so packed it was hard to move around. Just as well. Probably spent the money I would have lost on souvenirs and gifts. The food was what you expect when cooking for thousands at once, although the Italian restaurant on deck 11 was outstanding, and some of the entrees at the buffet restaurant were also quite good. Read Less
Sail Date January 2015
One is never too old to learn new life lessons. Our trip to the Caribbean on Royal Caribbean’s Navigator of the Seas in December 2014 was another brutal reminder of that. Loved the boat, liked the crew, food was just OK, logistics were ... Read More
One is never too old to learn new life lessons. Our trip to the Caribbean on Royal Caribbean’s Navigator of the Seas in December 2014 was another brutal reminder of that. Loved the boat, liked the crew, food was just OK, logistics were poor, entertainment was a mixed bag…mostly focused on a younger demographic. Most readers are probably more interested in the ship, the service, the food, the fellow travelers and the logistics than in the ports visited. Plenty of information can be found online about Cozumel, Honduras and Belize. All are third world countries and all have warts. Travel too far from the luxurious beaches and you will find that out for yourself. Actually, one should do just that. We sailed on the Navigator of the Seas in December 2013, just one trip before it went to dry dock for a much-needed facelift. The results of that undertaking were quite pleasing. The staterooms received a facelift, with new draperies, carpet, sofa, etc. Very tasteful and nicely done. The ship in general was spruced up. It looks good and has been well maintained. Also on the positive side, the crew from last year, which was largely comprised of Eastern Europeans who seemed to have a bad attitude, an inability to smile or to hear a customer request. They have been supplanted by a much improved cast of mixed nationalities. The result is excellent. We never encountered a surly, sullen or morose crewmember on our entire trip! The captain has also been replaced. That too was a positive move. The new master was quite professional, personable, visible and seemed to have things well in hand. Not withstanding the foregoing enhanced crew, we found the service in the dining room to be extremely slow. When we questioned the servers they made it clear to us that Royal Caribbean’s quest for profits has led to a staff reduction, which has resulted in this substandard service. Efficiency and customer satisfaction have been thrown under the bus in favor of profits. Sad. The food was only good, and not at all special. That includes the specialty restaurants like Giovanni’s. We can boast only about two good meals for the week. The selection at the buffet venue had a extensive selection of East Indian and Asian choices, but little good ole American food. The mixed nationality chefs’ attempts at dishes like tacos or biscuits and gravy were a dismal failure. Such food should not be attempted by non-Americans. So… Royal Caribbean gets high marks for catering to the requests of all minorities…except middle aged Americans. Once again…sad. Boarding at Galveston is still a nightmare. It always seems like it is the first time they have ever attempted it, and that it is everyone’s first day on the job. It is simply stunning that such an elementary process cannot be managed better. They need to hire a few former Disney World managers to teach them how to handle crowds and organize a process. The security agents and border patrol staff there always seem dim witted, slow, humorless and clueless about customer service. They are actually entertaining to watch however, as one has no alternative but to submit one’s self to the punishment and folly inflicted by them. And they wonder why people have so little respect for authority these days. Oh well….. The “Expedited Departure” from the ship was nothing short of a rodeo. The crew tried valiantly to keep it organized but to no avail. The 20% who seem to feel privileged by their status, wealth, nationality or race navigate through the process as they wish while the great unwashed masses are left to stand in line politely and wait for their bowl of porridge so to speak. One is reminded of the famous line by Tiny Tim, “please sir, may I have more.” Royal Caribbean needs to hand out numbered or coded passes for this Expedited Departure at the Service Counter, in managed numbers, rather than let folks just show up and add to the mayhem. In short, the focus on “improving profits” not “cutting costs” will probably be Royal Caribbean’s undoing with the mature cruisers. When the guests hear from the crew that they have cut back on staff to improve profits, when the head waiter at Giovanni’s is heard to encourage his staff to sell more wine for profits…nothing about guest service…and when the food quality slips…well…you figure it out for yourself. The most important thing we learned from this experience is that after four attempts over four successive years, taking a cruise out of Galveston during the Holiday Season is a very bad idea! It seems clear that Royal Caribbean has shifted age group and demographic focus on their Galveston based cruises. Younger folks, big drinkers and partiers who spend on excursions and bar beverages have supplanted their interest in older, more experienced and conservative cruisers. No problem with that strategy given that their competition out of Galveston is Carnival and Disney. However, and unfortunately for them, those of us who fit in that “older, more conservative cruiser” demographic will be looking to another cruise line for future bookings. I have had enough!   Read Less
Sail Date December 2014
It seems RCI is lowering their standards to compete with other lines. Having cruise multiple times with Royal I and my traveling companions were disappointed with the main dining room menu selection. For example there was a time when Royal ... Read More
It seems RCI is lowering their standards to compete with other lines. Having cruise multiple times with Royal I and my traveling companions were disappointed with the main dining room menu selection. For example there was a time when Royal had a surf and turf night and other specialties in the main dining room, no more. This has now been added as an extra with the extra cost. We ate in the specialty restaurant, Chops, a couple of nights and it was excellent as usual. But I don't appreciate being directed to eat there by the lack of choice in the main dining room menu to eat at the specialty restaurants. The wait staff on the pool deck was practically non-existent for most of the cruise. Royal's crew members were using the passenger elevators and Royal Promenade for moving luggage carriers during peak hours. Read Less
Sail Date December 2014
We have sailed 15 times on RCCL and this was the first trip out of Galveston. Although a little hard to get to from the west coast we enjoyed the port and embarkation and debarkation were easy. We have sailed Navigator before and the ... Read More
We have sailed 15 times on RCCL and this was the first trip out of Galveston. Although a little hard to get to from the west coast we enjoyed the port and embarkation and debarkation were easy. We have sailed Navigator before and the upgrades were wonderful. We enjoyed the ports and would recommend this trip to anyone. Our one issue was with the new bar configuration. RCCL has done a great job in creating a couple of specially bars (RBar an Ballaro). The drinks are outstanding but they require a great deal of effort on the part of the bartenders, who also act as wait staff. The waits for drinks during evening hours was completely unacceptable. Twice we had to give up trying to get a drink at the RBAR. It has noting to do with the staff, they were working as hard and fast as they could and providing the usually RCCL friendly service. It is in the staffing by the ship of these bars at key periods. We ate at specially dinning three nights and enjoyed it a great deal. After our last two cruises on Allure and Oasis it was a little hard to get use to the small ship but they have done a nice job with the upgrades. Once they fix the bar issue it will be perfect. Read Less
Sail Date November 2014
From the very start it was a great cruise. Check in was fast and we walked right on the boat, no lines! The crew was great, very attentive! We had a promenade cabin on deck 6 which we worried would be noisy but after about 10:30 pm it was ... Read More
From the very start it was a great cruise. Check in was fast and we walked right on the boat, no lines! The crew was great, very attentive! We had a promenade cabin on deck 6 which we worried would be noisy but after about 10:30 pm it was quiet. It is so quick to get everywhere from this cabin. This is our 2nd time on promenade .... Our only complaint was with Chops. After paying a 40 cover charge then to hear we had to pay another 19 to get our favorite cut..... Didn't happen. We spent our money on the other great specialty restaurants. We realize that beef prices have gone crazy but wow..... The dining room food seemed better to me than it has in a while. They could improve the quality of the steak - tough..... but we were warned, and I would love to have the flourless cake more than once. We love the Diamond Lounge and new policies, I miss the movies in the little theater, but we enjoy the big screen. I enjoyed going to the movies on port days after we had gotten back to the ship. The TV selection was bad. But you don't go on a cruise to watch TV..... The shows were great. Really liked Bonjovi. Disembarkation went really well. Read Less
Sail Date September 2014
When we got caught in the total chaos of the boarding process in Galveston we should have known there would be problems on the cruise. When we finally got to our cabin and needed to talk to our cabin steward we were told the stewards were ... Read More
When we got caught in the total chaos of the boarding process in Galveston we should have known there would be problems on the cruise. When we finally got to our cabin and needed to talk to our cabin steward we were told the stewards were not on duty until 5 p.m. After 36 cruises on other cruise lines this was unbelievable. The steward and the general service staff on the ship were very pleasant and hard working but way too few of them. There were long lines everywhere for everything. The buffet was so crowded and slow we almost gave up going there. they closed the buffet at 9 p.m. each night and the only place to go for a snack was the "cafe" which had huge lines and only one person waiting on people. This was also the only place on the ship where you could self-serve yourself a glass of tea or water. There were very few activities for mature adults on board. Needless to say we will not be sailing on Royal Caribbean again. Read Less
Sail Date August 2014
This was our first time back with Royal in several years. Started with Royal in early 2000's from Galveston. Boarding was so much easier this time. Balcony cabin was fine and airy. Room steward was under the weather, did not see him ... Read More
This was our first time back with Royal in several years. Started with Royal in early 2000's from Galveston. Boarding was so much easier this time. Balcony cabin was fine and airy. Room steward was under the weather, did not see him much. Luggage late as we brought wine aboard in our luggage, as Royal allows this privilege for passengers. Well, no one told us you had to go and claim this luggage in person before you could take it to your room. Not too sharp! Food service was not as full of choices as on previous cruises. No coffee or tea on the outside decks as on previous cruises. Almost forces you to buy a beverage card to get coffee/tea outside the buffet line. Then, the endless extra dining experiences you could have. This new approach totally takes themed nights out of the dining rooms for sure. Dining room for lunch was the best.  Loved the calamari salad offered. Just right for a mid-day repast. Shows were nice most of the time. Ice show as really a treat. Went back another night to see if changes were made. It was even better the second time. However, never filled with spectators!  Missed the amenities once given on Royal. Royal towel creatures began with this cruise line. Only had 3 creatures on the 7 day cruise. This told me that cabin stewards are fewer and fewer these days. In the main dining area in the evening, our table steward on several occasions made reference that he hoped we gave him a top rating for his service to our table. At first we dismissed this statement from him. But on the last night of our cruise, we knew he was most serious. Somehow, cruising has lost the great feel of the last decade. It is all to much emphasis on money and what it buys a cruiser. This attitude does not make me feel comfortable. My husband and I have 16 plus cruisers on other lines. So far HA is coming up a winner for passenger treatment and food service.   Read Less
Sail Date August 2014
My sister and I went on the cruise to Honduras, Belize and Cozumel. We booked a balcony room 9294. The room was absolutely wonderful, view was perfect, had a coffee pot and warmer in the room. We really enjoyed the best Stateroom ... Read More
My sister and I went on the cruise to Honduras, Belize and Cozumel. We booked a balcony room 9294. The room was absolutely wonderful, view was perfect, had a coffee pot and warmer in the room. We really enjoyed the best Stateroom Attendant, Rodney McCrae, . The ship is absolutely beautiful and the shows were very good. We had no problem getting seats at the shows. You do have to get your ice skating tickets in advance. We had lots of questions and there was always someone there to answer for you. We ate at the Windjammer mostly, and the first few times was great food. The last few times, the quality seem to have dropped some. We really loved the hamburgers and entertainment at Johnny Rockets. I think this was our favorite. We did not enjoy the shopping at Cozumel at all. Too much pressure from people on street to get you to buy. This is at the forum. Also, please listen carefully to whom the ship will back on your purchases. My sister bought a ring in Cozumel which we thought was a diamond and getting home, it was costume jewelry. The name was Jewelry International in the Forum at Cozumel. BEWARE. My sister and I are praying for these people that God will intervene in their lives because we know from their actions they have no relationship with God. All in all, it was a good cruise. I do believe the younger generation: ( from 50 down) get the most enjoyment from this cruise. Read Less
Sail Date July 2014
This was my 9th Cruise. Four on Royal Caribbean Cruise Lines, Four on Carnival Cruise Lines and one on Norwegian. It had been 18 years (1996) since my last RCL cruise. So that is my qualifier. Now the Port of Galveston started things off ... Read More
This was my 9th Cruise. Four on Royal Caribbean Cruise Lines, Four on Carnival Cruise Lines and one on Norwegian. It had been 18 years (1996) since my last RCL cruise. So that is my qualifier. Now the Port of Galveston started things off on a bad note by having the lousiest run "official" Parking Service there is in the world. $70.00 to park for a week uncovered and they do not even have enough buses to service the parking lot. No sidewalks and crosswalks if you decide to walk. So on a 98 degree F day you are standing in the SUN waiting on a bus or walking about 4 city blocks across un-mowed grass and railroad tracks to get to the cruise terminal. Royal Caribbean lines you up and starts boarding at 10:30am and they send you a text to try to get everyone to space it out by telling you a time to get there. FORGET THAT!. They have six X-ray machines but will not run more than three at a time so any semblance of organization is out of the window. Get there so that you are at the terminal at 10:30 and fall into the cue, first come, first served. That was my first lesson learned. Because I was told to get there at 1:30PM by RCL. I started parking my car at 11:30PM, was at the gate at 1:00pm and was 3:30PM getting on the Ship. Lousy experience mostly caused by the Port of Galveston and Royal Caribbean's contracted Security Service. The ship is awesome. It is a thing to behold. RCL has the top of the class when it comes to Large Cruise Ships. Since my significant other works in education we had to schedule the cruise in the summer months of June or July. That was a mistake for us as we are both approaching 60 with no kids. The ship had booked a record capacity of 3,900 people with 1,100 of them being kids ( Our stateroom was an inside one which is what I try to book because I never spend time in any hotel room or accommodation I ever have. I am a get up and get to seeing and doing kind of a person. Besides the inside staterooms sleep the best because they are so dark you cannot see your hand in front of your face. The room was wonderful and the room attendant was great. Not as good as I have had in the past but way above adequate. Food is something that I do not live for but main dining was good and we had dinner at main dining all but one night, because of a wonderful family we met at our table the first night. We enjoyed their company so much we just could not stand not seeing them. The ship was straining at the seams so some of the food was served not hot. It was lukewarm which is a pet peeve of mine. But I suffered that because I do not try to find fault. I will have to mention that RCL has went to what they call open dining for Breakfast and Lunch but it is more like assigned seating and filling empty slots. Any sense of choice is lost and I did not care for it so we only tried main dining once for breakfast and walked out when they tried to sit us at a table with 10 other people. I am not that friendly at breakfast. I did not like it and I have wrote RCL about it. I liked the way it used to be where you walk in and sit yourself. That is open dining. The Windjammer, is wonderful and was the best buffet of any ship I have been on and it was always warm, clean and inviting. Sometimes you had to wait for a table because of the crowds (I suspect from no one using the main dining) but you did not have to wait very long. My only complaint was the soft serve machine on the Port side was constantly broke down overloading the one on the Starboard side. And they never put enough ice in the drinks. But if that is all that you can complain about you are in pretty good shape. I did not use any of the premium dining venues as they were booked. I personally do not agree with the concept but it makes them a lot of money evidently. So I cannot report on them. Everything else we tried was wonderful. I do not like the fact they do not have movie theaters anymore and instead have ice skating rinks but then I am older. CONCLUSION: I think that from observation it works like this. Bigger is not better if you are say 50 and older with no kids. I am not going to use boogie boards, basketball courts and ice skating rinks, etc. Also when you get over a number some where between 2,700 and 3,900 passengers on board a ship there is a point of diminishing returns in the area of service and personalization. It is a numbers game after all. Now if you have kids or are in your 40's and younger you should go all the way to the Oasis class or as large as you can. It gives you so much variety and you will use those amenities. But for me I am going to resign myself to the smaller passenger ships so we booked on the Radiance Class ship for the next one. I will report on that in January of 2015. Read Less
Sail Date July 2014
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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