We chose this voyage primarily because it was 18+ only (no kids). It also still had availability on a week that worked for us, even though we were booking kind of late.
The Scarlet Lady is a wonderful ship. The restaurants were amazing and all the food was fresh. There are no buffets, which was awesome. I loved knowing my food was prepared fresh and wasn't sitting under a warmer for an unknown ...
The promised Rock Star Agent fell short of expectations. The suite's concierge was rarely available and couldn't assist with dinner reservations, bar changes, or shore excursions as advertised. Instead, we were directed to use the app, which turned out to be a frustrating and unusable experience onboard. We ended up standing in long lines to book activities because both the app and the agent were ...
Our experience on the Scarlet Lady was a mixed bag, with both highlights and disappointments. We booked a Rockstar Suite and were pleased with the attentive service from our cabin attendant and Rockstar agent. However, the rest of the crew seemed disinterested and apathetic, making us question the value of the extra perks we paid for.
One major issue was the difficulty in accessing shows and ...
Love the food, the cabins, and the service. This is our first time with Virgin, but our 25th cruise. We will be back in a few months. Specialty restaurants offer great food but remember to make reservations 45 days before sailing. You must book the shows also. Love the bath rain shower and the balcony hammock. There is no cloth policy, you may go in shorts everywhere at any time. They will not ...
I went in a 7 days trip with MSC seascape, the cruise ship it’s beautiful in general, the room was really small and tight, very uncomfortable, the pillows really uncomfortable as well and the restroom really small as well, but the room was clean.
The staff member in the dinner restaurant (the green hale) Zukka was really attentive.
Particularly, I expected more from this ship as I sailed ...
We were recommended this cruise by a travel company. We were a party of 8, age range 32-64 all married couples. There were parts of the cruise which were excellent and parts that didn't measure up. The ship, the technology, boarding and disembarking were the best I've ever experienced. Smooth and seamless and it was something other cruise lines can learn from for sure.
Food wise it as okay. ...
I am a teacher, and while I love children, I needed to decompress in an adults-only environment. Scarlet Lady fit the bill. The first afternoon, we explored the ship. There are lots of fun activities to do; we played shuffleboard and air hockey several times. There are also two foosball tables and an entire game arcade, all free. I loved that we could wander around and try the ice cream, pizza, or ...
This was my first cruise and I enjoyed everything very much. The entertainer CB was my crew’s favorite. He’d speak even while not working & can sing well!!! 10000/10.
Roberto in the fitness area was extremely informative about nutrition! He easily broke down the body vs the health behind it.I appreciate the many activities that came with the cruise itself. He was my favorite
We enjoyed the ...
We chose this cruise because we knew it is a new one
This was a big mistake the worst cruise ship we have ever been on
we were so glad only when it was over
From the beginning not even a welcome drink not only this they shut the curtains for the buffet while they were taking food in a very rude way
Food quality and variety very poor
Shows every night almost the same the only ...
We used to be big fans of Virgin Voyages and convinced our friends to try it too. But they had a terrible time, and now we understand why. If Virgin doesn't fix their problems, they won't have repeat customers. They can't handle a full ship.
Booking a reservation has become a nightmare. It's really disappointing to pay for a cruise and then not get a restaurant seat. Virgin needs to figure out ...