Hi, I am not a first time cruiser, we have cruised repeatedly with Royal Caribbean, and we love the cruise line and we have been on many of their ships, this was our first time on Oasis of the Seas. This ship is amazing, there is lots to do. The shows were spectacular, my favorite was the Aqua Theatre shows.
The one disappointment on this ship was the service, the staff was as courteous as ever, but I found that the ratio that has been followed on all there previous ships (1 crew to every 2 passengers) was not met on this ship, we found the cabin steward no longer have an assistant, and they do more cabins. The dining room staff was overworked, our waiter had 5 tables to serve and on the nights that everyone showed up, the service was lacking, we had different waiters helping out, one night my husband did not get his meal with the rest of us. Once dinner was served the assistant waiter disappeared, when questioned, the waiter said he had other duties. The tables in the dining room were very tight, we could barely get to our table and when we did we couldn't pull the chairs out to sit comfortably.
The boardwalk was a favorite place to spend our time, the kids loved the carousel, my husband and kids went rock climbing. They have closed in the ping pong tables so no more lost balls, the teen zone was separate from the adventure ocean which I loved, as the older kids can get rowdy.