I have taken a lot of cruises and this was one of the worst cruises I have taken.
Here are some areas we had issues with:
Bar service: Worst bartender we had ever met (the bar close to the Puttin on the Ritz lounge - a fat dark guy). My wife asked a couple of questions and they looked at her as if what the hell is she doing here...extremely rude.
Been on several cruises and the cabin was as expected.