World Cruise - the forgotten travellers: Queen Mary 2 (QM2) Cruise Review by Jill Haynes

Queen Mary 2 (QM2) 2
Jill Haynes

Overall Member Rating

World Cruise - the forgotten travellers

Sail Date: January 2011
Destination: Other
Embarkation: New York (Manhattan)
Just completed 2nd World Cruise with Cunard, first one in 2009 brilliant, this one January 2011 stressful and disappointing.

Noisy cabins, all of D8 and some of D7 cabins suffer with noise from Queens Room and Night Club. Also told by Cunard whilst on board that some of 6 deck suffer with noise as the cabins are below the Grill kitchens, and pans etc. during the night are dropped whilst all the cleaning goes on.

Cutbacks - never say Cunard, food is not as good, so much beef and repeats, most of the food is pretty tasteless. Now have to pay for Alternative Dining, three out of the four buffet stations are chargeable $10 person, okay if you are doing a short cruise but on a world cruise very expensive, we were not informed before we sailed, all came into operation on all Cunard ships on 13th January 2011

Entertainment - not up to much, Theatre design is bad for sitting comfortably.

Ports of call - usually late, often leave early, more and more container More ports, actually tendered in Hong Kong with 45 minute tender ride. Cunard say they do not book a berth at ports until at least 30 days before arriving - needless to say your holiday might be very different to the brochure. Will I go on a World cruise again, never we are the forgotten passengers. Less

Published 05/29/11

Cabin review: IB4210 Standard Inside

4210 Inside, cabin looks find, just like any other, come 11pm noise and vibration from G23 night club, Pursers Office knew, housekeeping knew, but Cunard H O and Traveller Agent Bath Travel deny any knowledge - we got moved within two days, others on D8 Cabins had to wait until Syndey, som 5 weeks!!

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Port and Shore Excursions

Cunard, the QM2 should not be late for any port as she is capable of doing 27 plus knots, but it happens all the time. Fort Luderdale - Gas turbine engine missing, bought on board, never told but had been warned that 3 major ports Rio, Cape Town and Sydney we would be 6 hours late. Late in Salvador Late in Fremantle for Perth should have whole day, got half Adelaide - late ended up with only 2 hours Sydney - late now in Navel Yard Xingang - late Hong Kong - no berth had to anchor in Junk Bay some 45 minutes on tender, had large tender so had to wait one hour and a half before we got to pier, total rubbish, a very important port and to get back and forward to ship (had overnight stay) was awful Nha Trang - was port, but tendered Sharm El Sheikh was port, then tender, but when we looked over the side we had berthed - never told.

Had a final planning letter from Cunard on 11th January whilst crossing the Atlantic, this was never final as all the above happened.

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Jill Haynes
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