We have been on NCL 3 times previously so we knew exactly what to expect. This ship exceeded our expectations. The staff were wonderful, especially our room stewards, Jonathan and Ferdinand. They went above and beyond to make us comfortable. The only staff that were not so friendly were the counter servers in Las Ramblas. They acted as if we were bothering them asking for tapas--this is not the table wait staff. They were as friendly as could be.
Getting on the ship was easy--we just walked on and our rooms were ready. We loved the food in the MDR's. We ate at La Bistro on my birthday. The food was outstanding, but the portions were so huge that an entire family could have dined on our two dinners. Some of the entertainment was fabulous. Some so-so. We especially enjoyed the hypnotist, comedian and comedian/juggler. We are not great fans of Las Vegas style entertainment, but that is us. Others love it. We visited the gym every morning and found the equipment to be the same as at home except for the TV screens on the treadmills, bikes and elipicticals.We had no complaints about the ship, food or entertainment, except the Dazzles Lounge. It smells of mildew and mold and seems to need a good airing out. Also, the cabin TV's are ancient and get uninteresting channels. We did like the FREE in room movies though. We enjoyed the relaxation of not having to hurry up to get off the ship because there was only one port day, Lisbon. The weather was miserable at the beginning of the cruise, and there were many seasick passengers, but we were not disturbed. We knew that crossing the Atlantic could be rough.
Great location. Not affected by the very rough waters. Great balcony--port side and always in the sun. Needs upgraded TV. Bathroom needs to get rid of hose hair dryer and have regular hair dryer to take out to the large mirror in the room. Also, on the plus side, the circular shower curtain is more comfortable that a shower door.
We booked our shore excursion through NCL. It was "Lisbon and the Rocky Peaks on Pena". Our guide was exceptional. We took a brief tour through Lisbon then headed north to the magical town of Sintra. The traffic getting there was atrocious, but once we arrived it was wonderful. Sintra and the Pena Palace are not to be missed. I highly recommend this tour.