This was our first cruise on HAL. We had always understood HAL to be a superior line for service and food, although otherwise quite low key when compared to the other popular lines. To say we were disappointed would be an understatement.
Embarkation in Ft. Lauderdale was quick and efficient with no long lines and waits. It was odd that we were informed that the boarding passes we printed at home were no good due to a problem with their equipment, so they printed out little tickets from hand-held devices instead. After passport verification we were straight onto the ship. COVID vaccination cards were not inspected.
We went straight to the MDR for lunch to avoid the crowds elsewhere. It was not busy and we had good service and good food. After this was when things went downhill.
The interior cabin was adequate and very quiet with sufficient closet and drawer space. The bathroom was tight but usable by one person at a time and everything worked properly. One drawback was the glass door on the shower. It opens inward, which is not safe if someone falls in the shower as it would not be easy to open the door. It should be a sliding door. This is a major fault on a cruise ship that has a very elderly and often infirm guest profile. The TV was a good size but a poor selection of live TV. However there was a good variety of movies and shows on demand. This is not to big of an issue because most people do not to spend their time in the cabin watching TV.
The room was kept clean and well serviced by our attendant. This was the best aspect of the cruise.