"I feel HAL management (Carnival) has changed strategy - they attracted a full ship for a great deal- but they left their understaffed crew to deal with the lack of supply, information and resources while they counted the dollars in the home office.While the quality and taste of the food is great, there are too many guests and too few servers...."Read More
1-10 of 252 Holland America Line Nieuw Statendam Cruise Reviews
My husband and I are in our 40's. This was our 5th HAL cruise, but it was our first time back with them since the pandemic. Our last HAL cruise was on the Koningsdam in the Caribbean, and we loved it! We were excited to try out her sister ship in European waters.
We spent 4 nights at an Airbnb near Termini in Rome. This was our 4th time in the Eternal City, so we skipped the major ...
Selected itinerary for the ports and ability to spend a few days in Rome. Embarkation was the BEST, easiest, fastest we've ever experienced. We were boarded and eating lunch in MDR a full hour before our check in time.
For a ship going into dry dock, we did experience any maintenance related issues or ration shortages. There was no visible work being done in the areas where we walked. May have ...
Nieuw Statendam clearly wishes to appeal to the loving-loud-music-everywhere American. The ship will be successful in this.
The ship itself is beautifully maintained. You will have to search to find a rust spot anywhere. First-class paintwork, varnish and cleaning. Faultless and much appreciated. An MSC ship moored alongside at some stage and that looked very different.
All housekeeping and ...
- The ship is fairly new and well appointed.
- The service staff are very friendly and try very hard.
- Food quality is good.
The bad points
- Organisation on the ship is sub standard.
- The Lido kept some really strange hours - for example closing for diner at 8:30 pm which one would expect is peak time
Really bad points
- For the first half of the cruise ...
I loved the staff, the service and honestly the maintenance of the ship is overall very good. I would give them 4.5 to 5 stars in most cases. The ship however is old from the perspective of activities and value.
Activities are very limited compared to other vessels both in terms of physical offerings such as recreational opportunities but also in terms of creativity. Other ships have mini ...
I have cruised HA 15 times. Love the line. We took this cruise and extended another 14 days to travel to Egypt, Turkey, Greece etc. so we were on the ship a total of 25 days. HA has always attracted an older crowd and the ship is usually fairly full. We noticed the following during our 25 days: (1) Poor officer interaction with passengers (2) poorly trained Lido floor wait staff (3) lack of ...
This was our first time on HAL; our cruising has otherwise been on Norwegian and Royal C. We chose this ship for the itinerary--Norway fjords--and for the price, which included the drink package, internet, and credits for shore excursions and specialty dining, along with an $800 flight credit.
We left from Copenhagen--if you haven't been, seriously consider spending 3-4 days there before ...
Embarkation was fairly quick and easy from Copenhagen.
Itinerary was very nice and included excellent ports including the change to Gothenburg Sweden.
Cabin service was excellent for our aft view balcony.
Food quality was very good and the Pinnacle Grill is outstanding. MDR food was very good. I am still baffled at how cruise lines continue to create such poorly designed lido dining ...
We sailed the 14-day Best of Norway itinerary that left July 26 out of Copenhagen and overall we really enjoyed it. The itinerary was terrific and priced very competitively compared to other cruises taking place this summer. Traveling was myself, my husband (both in our 50s) and our 11-year-old daughter.
Our sailing was also being sold as two 7-day cruise offerings. It didn't occur to us ...
Buckle in, this is a long one. I'll also be posting it to the cruise reviews section.
This is coming from the perspective of a couple in their sixties who used to cruise quite a bit (Royal Caribbean, Princess, even 1 Carnival cruise (ugh), up until we caught norovirus during a Princess cruise which included Egypt back in 2011 and swore we would never cruise again. This is a ...