• Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

American Harmony Review

-- / 5.0
Editor Rating
38 reviews

Premium price without the premium service

Review for American Harmony to the USA
User Avatar
10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2021

First the good points - the American Harmony is brand new, and the cabin & bathroom are a great size. The Housekeeping, Shore side & Excursion Teams were good. All the crew were courteous and friendly. Unfortunately the Restaurant team for the most part had no prior experience or training. Dinners were particularly disappointing in selection, quality, lack of imagination and limited options (3 per evening). The Chef (really a Cook) left on the 2nd day. Morning coffee services in the general rooms were not attended / lunches on the Back Porch saw trash cans overflowing. As passengers we had to be fully vaccinated plus have multiple Covid tests prior to boarding the ship and wear masks, but we learned on board that was not the case with all the Crew!

Apparently American Cruise Line has benefited from the lack of competition, but that is going to change next year. As a veteran cruiser including river cruises in Europe where the operators know what SERVICE is about, I will not recommend ACL to my friends.

12 Helpful Votes
previous reviewnext review

Find a cruise

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.
About UsCruise DestinationsFirst Time CruisersFind A Cruise

Share your feedback

International Sites

© 1995—2022, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map

  • Cookie Consent