We were on the Magic with a total of ten family members...my husband became ill, near death, the second day. We went to the ship hospital and were cared for by Dr. Nick. He was so comforting and helpful. My husband and I were removed from the ship and taken by ambulance to a hospital in La Spezia. Dr Nick checked in with me daily and also checked on my family helping them deal with the trauma and keeping us all up to date on the hospital care ( I need to add, NO ONE spoke English in the town or hospital).
Disney has Corey in Orlando, he helped me find someone who could help me navigate the hospital and care. Nicoletta was a dock worker who took great care of us both thanks to Disney. Corey checked in on me daily even after we left the hospital. I felt the support from Dr Nick, Corey, and Nicolette got us both thru a total nightmare. Disney really looked after my husband and me as well as the family left on the ship! GOOD JOB DISNEY!
We do Disney all the time, having two bathrooms is a blessing!!!