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Crystal Serenity Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
286 Reviews

Loved our week on Serenity

Crystal Serenity Cruise Review by NorthernHiro

35 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: the Mediterranean
  • Cabin Type: Deluxe Stateroom with Picture Window (slightly limited view)

Greetings! I am a former luxury cruise TA and had sailed on Serenity 3 times in a PH, about 12-14 years ago. This is the my first time back as a 'civilian' and first time on Crystal for my husband. Our last 4 cruises have been NCL, NCL, Cunard, Cunard.

Much has changed with Crystal since my last voyages and I had been warned that it 'isn't what you remember' but my expectations were exceeded in almost every way,

We had a standard Oceanview on deck 7. Sure we missed a balcony but otherwise the cabin was great.

The most outstanding & memorable aspect was the dining. Every single day, no matter where we ate, every meal was great. I don't know how many times one of us would taste something & say "mmm..wow, that's so good" And we're foodies...not easily pleased.

I am a pescatarian but I never felt there weren't enough non-meat options for me. All the fish & seafood dishes were wonderful, fresh and creative. My husband did have beef a few time and this in the only time he felt a bit let down.

Having had very dismal desserts, pastries etc on our previous cruises, the outstanding desserts on the Serenity were a welcome relief. Kudo's to the Exec Pastry Chef!

We dined at every venue for dinner & in order of most liked to least, we would rate them:

Prego, Waterside, Umi Uma, Silk, Churrasqueira. We would gladly do all again but pass on the last...not quite up the standards of the others. Prego is wonderful, best menu, best service, a real highlight.

The other 'bests' for us were the production shows - top notch singers & dancers, very professional & entertaining. And the guest/space ratio. My husband was so impressed with how much public space vs guests there is on the Serenity. We were never crowded, virtually no lines, always a lovely, calm atmosphere.

My 3 top observations:

- relaxed dress codes were noticeable since my last Crystal voyages, but I was pleasantly surprised that about 80% of the guests still dress up for dinner...women in cocktail dresses, men in casual office or suits/sport jackets. We dressed up every night but 1 (after a very long day in Florence/Pisa) I love this aspect of cruising and so did most of my fellow pax from the look of things

- the service was great, especially the bar & wine stewards... far more attentive than any cruise we've done where alcohol is a revenue maker. At dinner I had to start saying 'no, thanks' with my hand over my wine glass! Too much of a good thing and all that!

- I did find that the friendliness of the crew overall may have been a wee bit less than I remember but it was still excellent and I wish I had written down some names to include in the survey sent by Crystal. Definitely some outstanding service by some individuals.

NorthernHiro's Full Rating Summary
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Cabin Review

Deluxe Stateroom with Picture Window (slightly limited view)

Our slightly obstructed view meant we could see the steel girders holding up lifeboats above our deck, so really just a 'slice' of vertical white on either side of the expansive window. Location within the ship was very good.

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