not enough info given to guests --- we were told while traveling to Victoria that we would stay overnight in Victoria and not going to Seattle was not right. not enough to do in Victoria , could have stayed over night in San Francisco.
Trying to get in a restaurant to eat was impossible tables open all over but told you need reservations, but none were avalilable.( We were in the Haven so we ate there alot,and the service and food was great.) Food was good when we able to get in to eat
It was the same with the shows if you did not make reservations the day they were available,you didn't get them you could try and wait in standby line but you had to get in line at 6pm for a 7:30 show.
We were on a BTOB cruise, over all not real happy with this part of the cruise. we usually like Norwegian and will probably sail with you again but not in near future and not on the Bliss.
Cabin was great and service in Haven is also great, no complaints at all