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I don't normally complain. We love cruising and being on the ocean. There was nothing absolutely horrible. Nothing great either. Service is slow and poor. Had to wait forever to be served at the bar, or flag down bar service who always seemed irritated to be asked. The main dining service was awesome. We had wonderful servers and was the highlight of each day. Julius in the seaside lounge bar was the only great, kind, friendly bartender. None of the shows were good, except the Michael Jackson show. Comedy was all vulgar improv. The food was fine, but the salad bar was literally lettuce and shredded carrots. We saw our cabin steward once. He never cleaned our shower or bathroom floor. It was nasty by day 7. This was our second msc cruise. Both have had a theme of poor service. Hoping they can use these reviews to improve in the future, as their ships are beautiful.

Just ok

MSC Seaside Cruise Review by bmci5

6 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Western Caribbean
  • Cabin Type: Bella Inside Stateroom
I don't normally complain. We love cruising and being on the ocean. There was nothing absolutely horrible. Nothing great either. Service is slow and poor. Had to wait forever to be served at the bar, or flag down bar service who always seemed irritated to be asked. The main dining service was awesome. We had wonderful servers and was the highlight of each day. Julius in the seaside lounge bar was the only great, kind, friendly bartender. None of the shows were good, except the Michael Jackson show. Comedy was all vulgar improv. The food was fine, but the salad bar was literally lettuce and shredded carrots.

We saw our cabin steward once. He never cleaned our shower or bathroom floor. It was nasty by day 7.

This was our second msc cruise. Both have had a theme of poor service. Hoping they can use these reviews to improve in the future, as their ships are beautiful.
bmci5’s Full Rating Summary
Enrichment Activities
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