This cruise was our 50th wedding anniversary celebration. We sailed in the Yacht Club category. Overall, we had a good time (not a great time), but as usual the lasting impression was the last impression.

We pre-booked a post-cruise excursion that would give us a drive-by tour of Rome before dropping us off at the airport. We were expecting them to handle our luggage, see the sites and experience a stress-free ride to the airport.

By dinner time on the evening before disembarkation day, we had not yet received our disembarkation instructions. When we inquired, the Yacht Club concierge pulled an envelope out of a stack of envelopes and gave it to us. I looked at it and there were no instructions for the excursion so I asked about it. He informed us then and only then that the excursion had been canceled because so few people had signed up for it. OMG!! When I asked what alternative arrangements had been made for us, he dismissively said, "Oh, sir, you can just take a taxi." Cancellation of the excursion was totally unacceptable, but his attitude shook me to the core. This is the concierge for the exclusive Yacht Club telling me to go find a taxi. Really? Read more