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We have sailed on 9 HAL cruises over the last 5 years for a total of 103 days. This new ship was very disappointing for us. *The ship seems crowded all the time and there are lines for everything, food, ice cream, hamburger bar, pizza bar and dining room. We waited a very long time for burgers at Dive In and for a reuben sandwich at the pizza bar. *The promenade deck was so disappointing. It is extremely narrow and sometimes its single file areas. There is no view of the sea as you walk because the lifeboats are hanging right next to the railing. We have never experienced this before. *Most of the servers and table assistance crew were not very helpful or friendly. There were a few exceptions of people that were happy everyday and greeted us. Mary and Herlina were exceptional. *Extremely hard to find a lounge chair at the pool or back of ship if you were not out there early reserving a seat which isn't allowed but happens. *It was very hard to find a quiet place to read or relax. The TV in stateroom was excellent as far as size and quality but hard to figure out how to find things to watch. There was not much navigational information as there has been in the past. It's nice to know how far to the next port and have better information provided. We won't sail on this ship again!!

Not your typical HAL ship!

Nieuw Statendam Cruise Review by villagegal

5 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Standard Interior Stateroom
We have sailed on 9 HAL cruises over the last 5 years for a total of 103 days. This new ship was very disappointing for us.

*The ship seems crowded all the time and there are lines for everything, food, ice cream, hamburger bar, pizza bar and dining room. We waited a very long time for burgers at Dive In and for a reuben sandwich at the pizza bar.

*The promenade deck was so disappointing. It is extremely narrow and sometimes its single file areas. There is no view of the sea as you walk because the lifeboats are hanging right next to the railing. We have never experienced this before.

*Most of the servers and table assistance crew were not very helpful or friendly. There were a few exceptions of people that were happy everyday and greeted us. Mary and Herlina were exceptional.

*Extremely hard to find a lounge chair at the pool or back of ship if you were not out there early reserving a seat which isn't allowed but happens.

*It was very hard to find a quiet place to read or relax.

The TV in stateroom was excellent as far as size and quality but hard to figure out how to find things to watch. There was not much navigational information as there has been in the past. It's nice to know how far to the next port and have better information provided.

We won't sail on this ship again!!
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Cabin Review

Standard Interior Stateroom
Cabin L 4189
*Our cabin was inside and very small. We could hardly walk around the bed. The storage was good. The bathroom was good, nice shower.
*Our cabin stewards on Deck 4 were outstanding, excellent!
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews