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The Ship is nice. I like the layout and the pool deck layout as well. The food was good and 99% of the staff was really amazing. I had the following issues. We were seated in Venetian the first night and after 15 minutes had to find someone to help us because no one was. Then we got great service. After dinner we went to the pool deck to look around and noticed a lot of the lights strung across of the top of the ship were burned out, which made me sad. That should never happen and should be fixed between every cruise. Normally our casino cards are in our room the first night, but they never showed up. I was told they may have went to the room we had before our upgrade was processed. I've gotten upgrades in the past and that didn't happen. Normally our cabin steward introduces themselves formally the first or second day. We met him only because we went to the room and he was working on it. He didn't formally introduce himself. Also when i inspected the cabin the first day there were hairs in the sink and on the table. I was relatively clean but the hairs were a first for NCL for me. Never saw that before. The Café (Buffet) was fine, but the choices were pretty limited. It would have been nice if they utilized the entire length of the buffet on the one side so there were more choices. Okay, now for the positive. I loved the Casino Staff. They were amazing. I felt like i was going to meet with friends every night i went in and was welcomed by everyone. Awesome job in the Casino. Bartenders were amazing and very attentive. I rarely had to wait long for a drink which is tops in my book. Restaurant Staff was amazing and attentive. The food in the complimentary restaurants was very good. I wish there was one or two nights with something a little more special like Escargot or Lobster night or something that would have had one night stand out. But i like the options that were available and everything was cooked perfectly. The destinations on this cruise were great and the tour options were good. I really enjoyed the cruise overall and have to say that the Staff made up for any shortcomings.

Had a great time, but NCL needs to take it up a notch.

Norwegian Dawn Cruise Review by garylife

Trip Details
The Ship is nice. I like the layout and the pool deck layout as well. The food was good and 99% of the staff was really amazing. I had the following issues. We were seated in Venetian the first night and after 15 minutes had to find someone to help us because no one was. Then we got great service. After dinner we went to the pool deck to look around and noticed a lot of the lights strung across of the top of the ship were burned out, which made me sad. That should never happen and should be fixed between every cruise. Normally our casino cards are in our room the first night, but they never showed up. I was told they may have went to the room we had before our upgrade was processed. I've gotten upgrades in the past and that didn't happen. Normally our cabin steward introduces themselves formally the first or second day. We met him only because we went to the room and he was working on it. He didn't formally introduce himself. Also when i inspected the cabin the first day there were hairs in the sink and on the table. I was relatively clean but the hairs were a first for NCL for me. Never saw that before. The Café (Buffet) was fine, but the choices were pretty limited. It would have been nice if they utilized the entire length of the buffet on the one side so there were more choices. Okay, now for the positive.

I loved the Casino Staff. They were amazing. I felt like i was going to meet with friends every night i went in and was welcomed by everyone. Awesome job in the Casino.

Bartenders were amazing and very attentive. I rarely had to wait long for a drink which is tops in my book.

Restaurant Staff was amazing and attentive. The food in the complimentary restaurants was very good. I wish there was one or two nights with something a little more special like Escargot or Lobster night or something that would have had one night stand out. But i like the options that were available and everything was cooked perfectly.

The destinations on this cruise were great and the tour options were good. I really enjoyed the cruise overall and have to say that the Staff made up for any shortcomings.
garylife’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 9658
It was fine. There were hairs in he since and on the table the first day. But it was clean otherwise. The blanket across the bottom of the bed that comes off at night was worn and should be replaced with a newer one.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins