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I chose this cruise because sailed few years ago on independence which was fabulous from start to finish this royal carribean intinery was a disaster my partner is disabled and required special assistance at port which was pre booked absolutely nothing at port just q people its was 3 hours till got on boat not even drink offered bye staff and no special assistance on board was never away from large q at tiny customer service desks were i couldnt be understood as asian reps.got verbally attacked bye aggravated passenger in q, i had car hire arranged one terminal car not issued as boat keeps passport day wasted unorganised chaos chinese man fell of shuttle bus split head no staff to help just passengers trip was geared for chinese travellers food and entertainment oat had to turn back as 2 people died and 4 hours late to singapore i missed my bali connection had to pay $650 new flight but the worst is next they told people night before hold on to cases if you want off ship early guess what i reckon at least 3000 of 5000 wanted that people fighting each other in lifts no movement with weelchair in stifling heat and everybody getting very annoyed and frustrated the exact same in singapore port too many people and no help whatsoever from royal carribean a disgrace and terrible birthday memory. My partner had to actually teach the entertainment crew to play games they were trying and hadnt a clue ??? some staff great our room attendant and marrilo and info desk manager were fabulous my kind regards to them thanks

Asia birthday nightmare

Ovation of the Seas Cruise Review by yellowtang1234

2 people found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Asia
  • Cabin Type: Interior with Virtual Balcony
I chose this cruise because sailed few years ago on independence which was fabulous from start to finish this royal carribean intinery was a disaster my partner is disabled and required special assistance at port which was pre booked absolutely nothing at port just q people its was 3 hours till got on boat not even drink offered bye staff and no special assistance on board was never away from large q at tiny customer service desks were i couldnt be understood as asian reps.got verbally attacked bye aggravated passenger in q, i had car hire arranged one terminal car not issued as boat keeps passport day wasted unorganised chaos chinese man fell of shuttle bus split head no staff to help just passengers trip was geared for chinese travellers food and entertainment oat had to turn back as 2 people died and 4 hours late to singapore i missed my bali connection had to pay $650 new flight but the worst is next they told people night before hold on to cases if you want off ship early guess what i reckon at least 3000 of 5000 wanted that people fighting each other in lifts no movement with weelchair in stifling heat and everybody getting very annoyed and frustrated the exact same in singapore port too many people and no help whatsoever from royal carribean a disgrace and terrible birthday memory. My partner had to actually teach the entertainment crew to play games they were trying and hadnt a clue ??? some staff great our room attendant and marrilo and info desk manager were fabulous my kind regards to them thanks
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Cabin Review

Interior with Virtual Balcony
Cabin 2U 8122
yes was great and cabin staff fabulous couldnt do enough and a happy smile
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins