We took the five day Pacific Coastal (re-positioning) Cruise on the Bliss and had a great experience. I was a bit nervous having read many mixed reviews about the Bliss but would certainly sail on the Bliss again in the future. There were some minor negatives, but overall it was an excellent experience.
One thing that is clear about the Bliss is that it benefits those that like to plan ahead or, on the other end of the spectrum, those that are extremely relaxed about what they do or do not experience on the cruise (eg just show up and see if it works out). If you are in the middle, it is a lot easier to be disappointed on the Bliss. For those that are planners, making specialty restaurant and show reservations through the NCL website well in advance of departure is a must. I would say make the reservations as soon as you can. Then, once you board, go to a screen on the ship and make go-kart, laser tag and any additional show reservations (those that couldn't be reserved online) right away. This will help ensure the best experience. That being said, if you are not a planner and just go with the flow there seemed to be enough cancellations, no-shows, etc..., that you can do just about everything. Again, you just can't have that expectation. I suspect that many of those disappointed in the Bliss fall somewhere in between these two ends of the spectrum. Those that want to eat at 7pm at Le Bistro or Cagney's on the first sea day, but wait to make a reservation until they get onboard will not be happy.
With that being said, some of the points from the Bliss are:
Did "A Taste of Victoria Food Tour". We booked directly with the tour company. It was a fun tour that fit nicely with the cruise.
Customs was very slow and there was a long delay getting off the ship. There are some great sites in walking distance of the port. We enjoyed the Ferry Building after getting through Customs
Easy to get off the ship. Ground transportation is tough. There is a Hertz and Enterprise about a 10-15 minute walk from the port. Lines are long, but otherwise it is a good option.
Great city. A visit to Granville Island via the water taxi is a good experience. Also the local brewing and distillery scene is worth checking out. We particularly liked "Long Table Distillery"