Recommended by a friend.- learned the hard way that Oceania was less concerned about passengers who did not book through them directly.

We booked our airfare and ground transfers through Oceania.

When we arrived in Venice at approximately 9:00am, we had to collect our luggage and walk what we believe was an unreasonable distance to the bus. We were tired after an 8+ hour flight and did not expect to have to handle our luggage again let alone walk so far in the heat to get the bus! But, that wasn't all! Once we arrived at the Cruise Terminal, there were quite a few Oceania Reps directing us to collect our luggage (once again) from the bus and bring it to the loading area for the ship! Oceania couldn't handle that for the $149.00 each that we paid for the transfer? We found that a taxi ride where we would have avoided the long walk AND dealing with our luggage, cost $45 Euros for 2 people! For this lousy experience we paid $253.00 more? Talk about gouging! Read more