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We did back to back to back Sydney to Yokohama so this review is for the Singapore to Hong Kong part of the cruise. By this time we had had a poor experience Sydney to Singapore. Luckily the Hotel Director Claus left the ship and a new one arrived - Stephen - who was much better. He immediately realised that he had inherited a poor cruise and set about changes which improved the quality of the experience, arranging back to back events and generally sorting out the tendering and port arrangements. We had a much better experience, back to the usual standard we expect from NCL. The ship is in need of a refurb - planned - but generally the experience was good. Cabin was good for an inside. Steward good. Most of the crew were excellent, a few poor experiences but thats how it goes. Entertainment could be improved substantially - 'Dan the Man' not quite the invisible man as he can be but he was also new (from Sydney) so perhaps inherited a poor plan. Our own planned shore excursions were great, NCLs not so and the onboard team needs to be broken up and refreshed.

Great cruise from Singapore to Yokohama

Norwegian Jewel Cruise Review by kenandmaureen

Trip Details
  • Sail Date: March 2018
  • Destination: Asia
  • Cabin Type: Inside
We did back to back to back Sydney to Yokohama so this review is for the Singapore to Hong Kong part of the cruise. By this time we had had a poor experience Sydney to Singapore. Luckily the Hotel Director Claus left the ship and a new one arrived - Stephen - who was much better. He immediately realised that he had inherited a poor cruise and set about changes which improved the quality of the experience, arranging back to back events and generally sorting out the tendering and port arrangements. We had a much better experience, back to the usual standard we expect from NCL. The ship is in need of a refurb - planned - but generally the experience was good. Cabin was good for an inside. Steward good. Most of the crew were excellent, a few poor experiences but thats how it goes. Entertainment could be improved substantially - 'Dan the Man' not quite the invisible man as he can be but he was also new (from Sydney) so perhaps inherited a poor plan. Our own planned shore excursions were great, NCLs not so and the onboard team needs to be broken up and refreshed.
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Cabin Review

Inside
Cabin IC 10541
Good cabin, great bed. Slightly forward of mid.
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews