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Wanted to do the Santiago (San Antonio port) to Miami thru the Canal. (Feb/Mar 2018) San Antonio port is new and somewhat limited for embarkation. But they got people through quickly. About 1 1/2 hours from Santiago. Local bus from town is cheapest, but not too bad if you hire in advance a 8 pass. mini bus (only take 6 for more room). They had a luggage carrier on roof, but did not need it. With noro virus on the earlier leg, boarding was delayed until 1pm. We had received a text and knew this, so delayed our van trip and arrived about 1:45pm. Fifteen minutes later we were on board. This also resulted in slower service on board at times, but crew worked hard at keeping thing clean. We had a forward suite. Quite large for an older ship and wonderful view, especially for the Canal. I was concerned about wind being in front, but not an issue. However the 4 foot high barrier in front is solid, so cannot see the front when sitting on the chairs. Cabin attendant, butler, and concierge were all 1st rate. In fact, probably the best we have ever had. Concierge (Leah) was everywhere and could not do enough for us. Cabin 8001. Bar servers were usually quick and nice - but not many big drinkers on the cruise. Food was pretty good - even though with the virus they had to hand you everything. No self serve. We thought Cagneys and La Cucina were excellent. Bristro (usually our favorite) a bit below expectations. Sports Bar has wonderful snacks in the evening and rarely crowded. Shows were so-so. Helvis was a real entertainer! Dancers and singers about average. Ports were very interesting. We did local tours and all worked out well. The Panama Canal was great. The explanations over the P.A. system (or on your TV) were excellent all the way through. It takes about 8 hours - usually starting about 7am. Miami disembarkation took longer than usual. Started about 8:15am (usually start by 7:45) and went rather slow. Lines at immigration. We had leisurely breakfast and took it easy until about 10am, and still lines when getting into the terminal. Overall, we liked the smaller ship. Not as much to do and more limited entertainment, but easy to get around and easy to meet others. The sun is going to drydock to be fixed up a bit and then will be doing the Cuba route in Spring 2018.

Overall, very nice ship, food, employees

Norwegian Sun Cruise Review by SAPMAN

2 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: South America
  • Cabin Type: Penthouse with Balcony
Wanted to do the Santiago (San Antonio port) to Miami thru the Canal. (Feb/Mar 2018)

San Antonio port is new and somewhat limited for embarkation. But they got people through quickly. About 1 1/2 hours from Santiago. Local bus from town is cheapest, but not too bad if you hire in advance a 8 pass. mini bus (only take 6 for more room). They had a luggage carrier on roof, but did not need it.

With noro virus on the earlier leg, boarding was delayed until 1pm. We had received a text and knew this, so delayed our van trip and arrived about 1:45pm. Fifteen minutes later we were on board. This also resulted in slower service on board at times, but crew worked hard at keeping thing clean.

We had a forward suite. Quite large for an older ship and wonderful view, especially for the Canal. I was concerned about wind being in front, but not an issue. However the 4 foot high barrier in front is solid, so cannot see the front when sitting on the chairs.

Cabin attendant, butler, and concierge were all 1st rate. In fact, probably the best we have ever had. Concierge (Leah) was everywhere and could not do enough for us. Cabin 8001. Bar servers were usually quick and nice - but not many big drinkers on the cruise.

Food was pretty good - even though with the virus they had to hand you everything. No self serve. We thought Cagneys and La Cucina were excellent. Bristro (usually our favorite) a bit below expectations. Sports Bar has wonderful snacks in the evening and rarely crowded.

Shows were so-so. Helvis was a real entertainer! Dancers and singers about average.

Ports were very interesting. We did local tours and all worked out well. The Panama Canal was great. The explanations over the P.A. system (or on your TV) were excellent all the way through. It takes about 8 hours - usually starting about 7am.

Miami disembarkation took longer than usual. Started about 8:15am (usually start by 7:45) and went rather slow. Lines at immigration. We had leisurely breakfast and took it easy until about 10am, and still lines when getting into the terminal.

Overall, we liked the smaller ship. Not as much to do and more limited entertainment, but easy to get around and easy to meet others. The sun is going to drydock to be fixed up a bit and then will be doing the Cuba route in Spring 2018.
SAPMAN’s Full Rating Summary
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Cabin Review

Penthouse with Balcony
Cabin SE 8001
NIce cabin. good coffee maker. Butler and attendant were the best. In front, but wind was not a problem. Solid rail on front is 4ft high, so cannot see water when sitting. Shower is a bit small, but bath room very nice. Hot water! Tub quite large. Being in front, a bit of a hike if going to eat (most dining is in the aft). LOTS of storage, hangers, etc.
Norway Deck Inside Cabins, Balcony Cabins, Suite Cabins