MSC Orchestra Review

4.0 / 5.0
395 reviews

Nightmare experience, do not use MSC!

Review for the Mediterranean Cruise on MSC Orchestra
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JustsaynotoMSC
6-10 Cruises • Age 40s

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Additional details

Sail Date: Nov 2017
Cabin: Balcony Stateroom

We took this cruise as part of a family vacation. It ended up being a nightmare experience.

Less than 24 hours before we departed, MSC notified us that we would not be departing in Genoa, Italy. They gave us no additional information about when to show up or what their plan was to get us to Marseilles. We found out later that MSC knew that there was a problem with the engines 6 weeks before the cruise. They informed us of the plan only on the day of departure.

We received a call from our travel agent, who said she got an email in the middle of the night telling us to arrive no later than 10am at Genoa port of call. It was already 9am at this point in Italy.

Cabin Review

Balcony Stateroom

Very 1990's basic. Bathroom is larger than other cruises that we've been on

5 Helpful Votes
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