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Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa. 3 Ports were cancelled Service was sub par Food was sub par Maintenance was sub par Attitude of staff was sorry can,t help you We have spent over 55 days travelling on Insignia and Nautica and have never had Now we find that the information given to us on departure that the credit balance due to the cancellations would be applied to our credit cards was not correct after three attempts a cheque has not been issued. I would warn anyone thinking of using this firm or their parent company Norwegian to exercise great caution. Last year we took a 35 day cruise on the same ship from Hong Kong to Athens and had the finest cruise of our lives, what can possible change so drastically in an organization of this size that would lead to this kind of decline. As you can probably tell I

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Insignia Cruise Review by Moreyo

9 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Africa
Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa.

3 Ports were cancelled

Service was sub par

Food was sub par

Maintenance was sub par

Attitude of staff was sorry can,t help you

We have spent over 55 days travelling on Insignia and Nautica and have never had Now we find that the information given to us on departure that the credit balance due to the cancellations would be applied to our credit cards was not correct after three attempts a cheque has not been issued.

I would warn anyone thinking of using this firm or their parent company Norwegian to exercise great caution.

Last year we took a 35 day cruise on the same ship from Hong Kong to Athens and had the finest cruise of our lives, what can possible change so drastically in an organization of this size that would lead to this kind of decline. As you can probably tell I
Moreyo’s Full Rating Summary
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