Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa.
3 Ports were cancelled
Service was sub par
Food was sub par
Maintenance was sub par
Attitude of staff was sorry can,t help you
We have spent over 55 days travelling on Insignia and Nautica and have never had Now we find that the information given to us on departure that the credit balance due to the cancellations would be applied to our credit cards was not correct after three attempts a cheque has not been issued.
I would warn anyone thinking of using this firm or their parent company Norwegian to exercise great caution.
Last year we took a 35 day cruise on the same ship from Hong Kong to Athens and had the finest cruise of our lives, what can possible change so drastically in an organization of this size that would lead to this kind of decline. As you can probably tell I