• Write a Review
  • Boards
  • Log In
Insignia Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
194 Reviews

What's going on with this once proud line

Insignia Cruise Review by Moreyo

9 people found this helpful
Trip Details
  • Sail Date: Dec 2017
  • Destination: Africa
  • Cabin Type: undefined

Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa.

3 Ports were cancelled

Service was sub par

Food was sub par

Maintenance was sub par

Attitude of staff was sorry can,t help you

We have spent over 55 days travelling on Insignia and Nautica and have never had Now we find that the information given to us on departure that the credit balance due to the cancellations would be applied to our credit cards was not correct after three attempts a cheque has not been issued.

I would warn anyone thinking of using this firm or their parent company Norwegian to exercise great caution.

Last year we took a 35 day cruise on the same ship from Hong Kong to Athens and had the finest cruise of our lives, what can possible change so drastically in an organization of this size that would lead to this kind of decline. As you can probably tell I


Moreyo's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review


Port & Shore Excursion Reviews


Previous ReviewNext Review
Moreyo
1 Reviews Written
9 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Oceania Insignia Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.