Pacific Explorer Review

Cruise From Hell

Review for the South Pacific Cruise on Pacific Explorer
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pairofpaddles
2-5 Cruises • Age 60s

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Sail Date: Aug 2017

Sailed for 12 nights to Vanuatu in August from Sydney. We thought this was a "new" ship so imagine our surprise when we found out it was the same one we went to NZ on last November with Princess. The cabins were old then so now only older. The toilet system was undergoing "maintenance" which meant that every night - every single night - the toilet was blocked up. On night I fell asleep waiting for maintenence. I went to reception at 6.30am and had someone attend. Maintenance told us that they never got the message. The hygeine was non existant, other ships "encouraged" cruisers to wash their hands or use hand gel. None of this on this cruise, consequently the flu broke out on board, us included. Although we found the food plentiful it was very poor quality. I had a call on the second night about my booking in the waterfront restaurant (which I made just after boarding for the entire cruise) as 2 other people had requested our table at the same time and the restaurant manager did not know what to do? The whole ship smelt of sewrage and it should never have been allowed to leave port. The cabin staff were very good. Embarkation and disembarkation went smoothly. We hardly heard from the Captain as with other ships where he would give us a daily update, We have cruised P&O before but NEVER AGAIN it was a complete waste of money.

Cabin Review

Cabin Balcony

Toilets were constantly blocked. At least we could open the door to take out some of the smell. Lights above the bed only worked intermitantly. We could not get a hot shower the entire cruise, only luke warm

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