Costa Diadema Review

Unexpected, hidden and unlawful use of our credit card and still no refund.

Review for the Mediterranean Cruise on Costa Diadema
User Avatar
Aussie Traveller1966
First Time Cruiser • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Apr 2017
Cabin: Classic Ocean View

This Mediterranean cruise was great value for money over the web and had great excursions to offer including the reason why we went on this cruise was based on the Ferrari museum.

On the day we turned up at Barcelona to board the ship and a comprehensive intro with Ciara, we then were asked to use their Costa card as their main id card and expense card instead of using your cash or credit card there is no other option so we put our credit card into the system and put all cost via the Costa card.

We booked all day cruises and only managed to go to 2 as all the other excursions were canceled due to low numbers attending and no other offer was issued and on one excursion we insisted on going to a Spanish speaking excursion because we can speak Spanish, the cruise office was awful and did not are about the problem Costa caused. How can Costa do this to us.

Cabin Review

Classic Ocean View

Cabin EC

Very clean nice attention to detail but comes with an extra 10 euro per person per night we were not aware.

Port Reviews

La Spezia (Cinque Terre)

Great little city bit of a drive but to use it was worth going to see the leaning tower of Pisa.

5 Helpful Votes
previous reviewnext review

Find a Costa Diadema Cruise from $298

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.