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The itinerary was the most appealing factor.a chance to go to Okinowa,Egypt, Taiwan and Brunei very juicy UnfortunatelyCunard cancelled all four and a very short time before we sailed Christmas Eve we received the email This is one big con trick and there should be a fraud investigation Will send further reports as an update each month Long journey to board at. soon ,v.tired wrong keys given at check in --- not a great start Ship is living on it's very fine PR. Certainly nowhere near top quality. choice of dining is Britannia ( formal or semi formal.... jackets must be worn to respect other guests.. Cobblers people want to feel relaxed and it's never that in the dining room The only other free dining is the King's Court which offers 3 star buffet. Otherwise Cunard follow their policy of a great big hand in your pocket. Greedy,greedy company. Lidl wines at £5 sell at £32 on board after just 2 weeks menus are being repeated. Calibre of meats and fruit mediocre. One bright spark for us is a young Mauritius gent called Marco in Atlantic Room who has been great for us Bridge on ship has been as well organised as everything else, in other words -poor Lectures are superb. Tours seriously overpriced Cunard have been un contactable and unapproachable. eg we wrote to Cunard on 10th Dec 2016 and again 3rd jan 2017. We as Diamond Members (top category)have been totally ignored not even a short acknowledgement. So damned rude Entertainments Director is a pretty girl but quite honestly hopeless as ED Cunard have now lost Maril & myself as guests on their ships.the treatment of the elderly and informed is wicked and uncaring. Dr Mrs Brian Silverstone. London

After 175 years Cunard still can't get it right

Queen Mary 2 (QM2) Cruise Review by marilbrian

13 people found this helpful
Trip Details
The itinerary was the most appealing factor.a chance to go to Okinowa,Egypt, Taiwan and Brunei very juicy

UnfortunatelyCunard cancelled all four and a very short time before we sailed

Christmas Eve we received the email

This is one big con trick and there should be a fraud investigation

Will send further reports as an update each month

Long journey to board at. soon ,v.tired wrong keys given at check in --- not a great start

Ship is living on it's very fine PR. Certainly nowhere near top quality.

choice of dining is Britannia ( formal or semi formal.... jackets must be worn to respect other guests.. Cobblers people want to feel relaxed and it's never that in the dining room

The only other free dining is the King's Court which offers 3 star buffet.

Otherwise Cunard follow their policy of a great big hand in your pocket.

Greedy,greedy company. Lidl wines at £5 sell at £32 on board after just 2 weeks menus are being repeated. Calibre of meats and fruit mediocre.

One bright spark for us is a young Mauritius gent called Marco in Atlantic Room who has been great for us

Bridge on ship has been as well organised as everything else, in other words -poor

Lectures are superb. Tours seriously overpriced

Cunard have been un contactable and unapproachable. eg we wrote to Cunard on 10th Dec 2016 and again 3rd jan 2017. We as Diamond Members (top category)have been totally ignored not even a short acknowledgement. So damned rude

Entertainments Director is a pretty girl but quite honestly hopeless as ED

Cunard have now lost Maril & myself as guests on their ships.the treatment of the elderly and informed is wicked and uncaring.

Dr Mrs Brian Silverstone. London
marilbrian’s Full Rating Summary
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Cabin Review

Balcony
Cabin BF 11024
Theft proof hangers....ugh. No hooks in room tiny shower no light in wardrobe
Upgrade. What upgrade
Deck 12 Inside Cabins, Balcony Cabins