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9 member family & neighbors had a good time, but not because of ship and crew. I was surprised how much the food was obviously rationed. Lido buffet only open for short periods of time, and often out of basic food. Sandwich and pizza counters in buffet area were not only understaffed but pretty obviously moving very slowly. Mongolian Wok place OK, but rarely open, and the appetizer tasting place didn't even open some days per schedule, and short hours others. Only thing open often and everywhere were the bars. Service was poor. Daughter and fiance rarely saw their room steward, and did not get a single request filled, including those called into housekeeping, the entire trip. Our steward in room around the corner from them was OK; the $20 tip the first day might have helped. The sit down breakfast and lunch restaurant was sooo slow, and the food was minimal and most was cold. Our dining room service was OK the first few days, but then our head waiter paid more attention to other tables and left us to jr. staff. He couldn't believe one evening when our entire table stood up and went to a nearby bar: after seated for over an hour nobody had taken any drink orders at all. Ship was clearly dated, with lots of maintenance needed. Faded railings are one thing; visible rust and one welded on repair plate on the topmost wing-like structure didn't present a very good presentation to the world. This was my wife & daughter's 5th cruise in the past 7 years, and they said it was far and away the saddest experience they had.

Limiting food availability and declining service

Carnival Ecstasy Cruise Review by Abter1

4 people found this helpful
Trip Details
9 member family & neighbors had a good time, but not because of ship and crew. I was surprised how much the food was obviously rationed. Lido buffet only open for short periods of time, and often out of basic food. Sandwich and pizza counters in buffet area were not only understaffed but pretty obviously moving very slowly. Mongolian Wok place OK, but rarely open, and the appetizer tasting place didn't even open some days per schedule, and short hours others. Only thing open often and everywhere were the bars.

Service was poor. Daughter and fiance rarely saw their room steward, and did not get a single request filled, including those called into housekeeping, the entire trip. Our steward in room around the corner from them was OK; the $20 tip the first day might have helped.

The sit down breakfast and lunch restaurant was sooo slow, and the food was minimal and most was cold. Our dining room service was OK the first few days, but then our head waiter paid more attention to other tables and left us to jr. staff. He couldn't believe one evening when our entire table stood up and went to a nearby bar: after seated for over an hour nobody had taken any drink orders at all.

Ship was clearly dated, with lots of maintenance needed. Faded railings are one thing; visible rust and one welded on repair plate on the topmost wing-like structure didn't present a very good presentation to the world.

This was my wife & daughter's 5th cruise in the past 7 years, and they said it was far and away the saddest experience they had.
Abter1’s Full Rating Summary
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Port & Shore Excursion Reviews

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