Viking Freya Review

4.0 / 5.0
0 reviews

Never Again

Review for Europe River Cruise on Viking Freya
User Avatar
gbrmunden
First Time Cruiser • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: May 2016
Cabin: Veranda Stateroom

I thought this would be a good choice for my very elderly mother and I as we were unlikely to do the tours but wanted to see different places and not have to pack/unpack. We were recommended cabin 301 as being near the lounge, having a balcony and being fairly roomy. We realised on the 3rd day that we would never have a view of the river - only the dock or another boat. Very very disappointing, but I guess I should have done my homework and picked the other side.

Never again. From the moment we got on, the boat smelled horribly of sewage, particularly each time it docked. Although it was worse in our cabin, it was also evident on the bow terrace and the upper deck. I complained on the second day and was told to put it on the comments form at the end of the week!!

I complained loudly on the 4th day (with a lot of people listening) and made my point that I did not pay almost £7,500 to smell sewage every day and that I would be expecting a big refund. The hotel manager offered me an upgrade to a suite on the other side of the boat. Interestingly, the smell was not at all evident in the new cabin - and of course we now had lovely river views.

Cabin Review

Veranda Stateroom

Cabin B

Nicely fitted out, good storage, roomy shower, horrible smell

8 Helpful Votes
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.