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We decided to go away for Christmas so we decided to go on a cruise round the Emirates, so we booked with Thomas Cook one night stay in Dubai in the Grand Time Hotel. The hotel was not what we had expected for Dubai tired & dated when we found the room it was facing a very busy road & after a long journey we did not need this apart form that the sheets had holes in once again very dated.The food was fair. Next day we were taken to the port in the same car witch picked us up from the airport top range car & very good polite driver. Arrived at port only to find a long queue for customs & embarkation to ship. once on the ship our cabin was not ready so went off for food & drink Finally cabin ready but no cases, we were told the will be put in our cabin. Time went on 9 o,clock had passed so I went to look for them found them in a pile by the lifts dug it out myself. By this time we retired for the night, Next day up for breakfast order eggs 45 mins passed this happened on all the trip. Evening meals were a little better but all with a Italian them if you like Italian food. Apart from that the cruse was good, we only used Costa once fora trip in Dubai which is well wort doing the rest or the stops we used a local taxi round about a £100 for five hours well wort it. Very tired and dated ship. Food choices minimal and waiting forty five minutes for breakfast. Entertainment repeats nightly. The worst was giving credit card information to find that £9.00 each was deducted daily for services and tips even though Staff were trying to get more on the last evening before we knew we had to pay this. Please be aware of these charges if you book a cruise, the travel agent said we were "lucky" as this was a small service charge. When queried with our credit card company we were told it was section 75 in the terms and conditions that this charge would be levied, we were never given any paperwork by the travel agent and our computer was in for repair. If you enjoy all inclusive to ensure your costs are met upfront, don't do this. You could face a nasty shock on your final bill. We had a drinks package just as well as there was a 17% charges on drinks etc

Expensive hidden costs; the ship lives up to its name Costa Fortuna.

Costa Fortuna Cruise Review by richard pettitt

3 people found this helpful
Trip Details
  • Sail Date: December 2015
  • Destination: Middle East
  • Cabin Type: Outside Classic
We decided to go away for Christmas so we decided to go on a cruise round the Emirates, so we booked with Thomas Cook one night stay in Dubai in the Grand Time Hotel.

The hotel was not what we had expected for Dubai tired & dated when we found the room it was facing a very busy road & after a long journey we did not need this apart form that the sheets had holes in once again very dated.The food was fair.

Next day we were taken to the port in the same car witch picked us up from the airport top range car & very good polite driver. Arrived at port only to find a long queue for customs & embarkation to ship. once on the ship our cabin was not ready so went off for food & drink Finally cabin ready but no cases, we were told the will be put in our cabin. Time went on 9 o,clock had passed so I went to look for them found them in a pile by the lifts dug it out myself.

By this time we retired for the night, Next day up for breakfast order eggs 45 mins passed this happened on all the trip. Evening meals were a little better but all with a Italian them if you like Italian food. Apart from that the cruse was good, we only used Costa once fora trip in Dubai which is well wort doing the rest or the stops we used a local taxi round about a £100 for five hours well wort it.

Very tired and dated ship. Food choices minimal and waiting forty five minutes for breakfast. Entertainment repeats nightly. The worst was giving credit card information to find that £9.00 each was deducted daily for services and tips even though Staff were trying to get more on the last evening before we knew we had to pay this. Please be aware of these charges if you book a cruise, the travel agent said we were "lucky" as this was a small service charge. When queried with our credit card company we were told it was section 75 in the terms and conditions that this charge would be levied, we were never given any paperwork by the travel agent and our computer was in for repair.

If you enjoy all inclusive to ensure your costs are met upfront, don't do this. You could face a nasty shock on your final bill. We had a drinks package just as well as there was a 17% charges on drinks etc
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Cabin Review

Outside Classic
Cabin EC 1351
Ok but dated as is the ship
Rio de Janeiro Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews