SERVICE LEVELS VERY LOW, INCONSISTENT and WAY BELOW PRINCESS IN THIS MARKET ( The Christmas cruise on Sun Princess at the same time last year offered far superior service and all round product.)
Some examples that may seem trivial but the constant battle to get things right is not how it should be:
Linen wasn't changed for 10 days and then only after several requests. It was also of very poor quality (thin, holes, stained) - no crisp white ironed sheets here!