Just back from Divina, not sure why there seem to be so many negative reviews. From the start things seem to go incredibly well, we flew from Gatwick; bit of a long drive from home but the BA flight took off on time. Bit of a tip, take your own food for the flight; the in-flight meal doesn't get much worse. We landed early at Genoa and as if a miracle our bags came off together within the first ten bags. The transfer to La Spezzia is quite long about 1 hour 20 min, but when at the port were onboard in under 15 mins.
The cabin (12169) was large with a large balcony and good size shower room, it was kept clean throughout the trip but a bit of a negative was that the steward never introduced him/herself; and never appeared during the cruise.
The ship itself was to the usual high standard of decor and cleanliness, though some attention needs to be given to the toilets in the busy areas; though this can be a little down to the misuse by passengers.
Great cabin on the bit that sticks out in the middle. It's larger than normal with a good size balcony and good size shower room.