Just back from Divina, not sure why there seem to be so many negative reviews. From the start things seem to go incredibly well, we flew from Gatwick; bit of a long drive from home but the BA flight took off on time. Bit of a tip, take your own food for the flight; the in-flight meal doesn't get much worse. We landed early at Genoa and as if a miracle our bags came off together within the first ten bags. The transfer to La Spezzia is quite long about 1 hour 20 min, but when at the port were onboard in under 15 mins.
The cabin (12169) was large with a large balcony and good size shower room, it was kept clean throughout the trip but a bit of a negative was that the steward never introduced him/herself; and never appeared during the cruise.
The ship itself was to the usual high standard of decor and cleanliness, though some attention needs to be given to the toilets in the busy areas; though this can be a little down to the misuse by passengers.
Everyone is interested in the food, it is of a good standard in the MDR, and I wonder what some of the complainers eat at home. The buffet is busy at breakfast and lunch but we never had any problems finding a seat, it may seem strange to some people but you can share a table with others; you may meet some nice people. We found if you went to the back of the ship there was always plenty of tables, and some nice Asian food at that end. Our waiting team in the MDR "Radimin and Richard" were first class and I couldn't praise them higher. I did pass this on to the head waiter and hope they will get some recognition. Please, please, please use the hand gel for everyone's health.
We found the entertainment to be of a very high standard. We spent most evenings in the Piazza del Doge, just aft of the casino. The act there was "Carey and Daniel" don't miss them if you go on the ship before October. The bar waiting staff in there were very attentive, remembering your preferences and giving advice. Get the allegrisimo package it is well worth it. We didn't see all the shows but the ones we did see were first class, in particular the Michael Jackson tribute and the Witches of Paris.
Ports of call were Cannes, it does not advertise tenders but this is the way you get ashore; once there you are in the centre of town. We only landed at Palma around 2pm though it stays late, the afternoon can be a bit of a rush and the port is a way from the city. Next was Barcelona, the shuttle is 8:50 euro, it is walkable about 30 mins but the city is large and you may not have the impetus to walkback. We then had a day at sea before reaching Naples in the morning. The port is in the centre of the city and the ferry for Capri or Sorrento is next to the ship. You can get the train to Pompeii but the station is at the other end of town. You can get a taxi or the tram to the station but make sure you go to the lower level for the local train to Sorrento. The station for Pompeii stops at the entrance gate. Next port was Civitavecchia for Rome, there is not a lot at the port but there is a free shuttle bus to the port gate. Rome is about 1 hour 20 mins, though you can get the train in about half that time.
We landed back in La Spezzia and disembarkation was very smooth, cases were in a room at the side of the ship and the transfer bus was at the side of this. We arrived at the airport in good time and used the MSC free lounge and roof terrace. Boarding went well and we took off about 10 mins early, we made good time back to Gatwick and yet another miracle; our cases came off together within the first 10 bags.
Try not to make too much of negative reviews and don't knock it till you have tried it.
Great cabin on the bit that sticks out in the middle. It's larger than normal with a good size balcony and good size shower room.