Just back from two week cruise to Hawaii on Star Princess. It is our fourth time on Princess and the second on the Star. We are regular cruisers in excess of 20 cruises in total and until now never needed to complain about a cruise company.

Although the ship and itinerary were good and overall we had a pleasant trip we have decided that we would never go with Princess again and fully recommend that people steer clear of Princess. The overriding reason for such a strong statement is the company's "timeshare' approach to sales.

Now I am very use to the growing commercialisation of cruising with company's trying to make extra money from any opportunity, it's now a fact when cruising with the larger lines. However Princess take this to a whole new level and at one point we felt like we were going to get tossed upside down every time we rejoined the ship just to see what money they could shake out of us! Read more