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Marco Polo Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
434 Reviews

A cruise too many??

Marco Polo Cruise Review by cgb1950castor.

2 people found this helpful
Trip Details
  • Sail Date: Apr 2015
  • Destination: Europe

Just returned from our fifth cruise on the good old M.P. around the Norwegian Fjords and perhaps it was one too many. As usual embarkation/disembarkation was fantastic. Sitting in Captains club at 09.15hrs and in car, cases loaded and on our way back home 09.26hrs. Brilliant. The ship as we have come to expect was extremely clean throughout, especially our cabin. The food was excellent in both the Waldorf and Marco's. The itinerary was well thought out.

However I don't know if some of the crew have moved ship (Is it really up for sale?) but the service in the bars was AWFUL. We sat in the Palm Garden each night and waited, and waited and waited for our drinks order to be taken, but to no avail. So went to the bar and there was the waitress chatting to the barman. On the last night we said we would see how long it took for our drinks order to be taken, But after half an hour gave up and moved into the Captain's Club. (Starboard side) which was no better, plenty of waiting staff chatting at the bar, so moved over to Port and got served straight away.

Never used to be like this.

Plus on the Gala night in the Waldorf when we are all in our best bib and tucker, the wine waiter (Starboard side) did a trick with a tray of wine. After placing 3 glasses of free sparkling wine to some of the diners on our table, he then proceeded to tip the remaining 3 glasses over my wife. She was soaked from head to toe, posh frock soaking (Spoilt ?)

So ladies if you are dining in the Waldorf on Gala night, ignore the dress code and come in your muck (As bring a raincoat).

There really seems to be a dumbing down of staff on the M.P. Which is a shame ,as we have had some brilliant cruises on this vessel.

Will have to go elsewhere for the next one by the looks if it.

cgb1950castor.'s Full Rating Summary
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Cabin Review

Port & Shore Excursion Reviews

London (Greenwich, Tower Bridge, Tilbury)

Arrived at our allotted time, cases out and taken away, park car go through check and security and on board in under 30 minutes. You cannot beat that, better than check in an at airport.

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