We have sailed NCL in the past-this was the first time that we've done the western Caribbean.
HOTEL: We stayed at the Radisson Downtown Miami We booked the hotel through NCL-we were not told that the hotel had been sold and was now the Miami Biscayne Bay Hotel, and was undergoing extensive renovations. The room we were in on the 6th floor was dirty-there were holes and stains on the carpet, there was visible mold on the trim. Hopefully the renovations will be finished soon. Having never been to Miami, I don't know if the price was good or not.
EMBARKATION: The transfer from hotel to port went smoothly-we were put on a motor coach and taken to the port. The stevedores/porters at the port of Miami-rude and basically useless. (NCL staff is not allowed to work outside the ship/terminal area-which is a pity because we got great service from everyone on board) Easy check in-photo taken, key card obtained, and up to seven seas for lunch.