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I have always loved Costa, going back to the Fredrico C, Carla C, and Flavian. Service was very European and luxurious-we had this 3 years ago on the Costa Serena, so when we decided to go westbound transatlantic we chose the Costa Luminosa for the trip - the itinerary contained 8 ports we never docked at (impressive sine we have over 100+ cruises under our belts. The ports were interesting but the ship's excursions were VERY EXPENSIVE compared to other Carnival Corporations other lines offerings. The cruise staff while always trying, was not very understandable in English - and all activities were mostly in Italian unless you asked for some English, and then it was not understandable and very very brief. The cruise director was no where to be found during the day or evening except for his MCing main shows or evening events including the Master of the vessel who was always interacting with his cruisers. In the daily program, dining options were listed but never appeared, craft projects were scheduled and the ship did not have the supplies. The food on the ship always sounded great, but was tasteless, meat extremely tough as rubber and over cooked, and vegetables consisted of one or two morsels. The Indian and Phiiipine food staff were very accommodating and always communicative and smiling as were the Maitre D's assistants. The bar staff was friendly and accommodative, but NOT the bar supivisors (managers) who spoke down to the passengers. we spoke to other passengers and got the comments like the cruise was rubbish, disappointing, etc. In the last three years you have to pay for pizza, ice cream, deck games, etc. Cruises were always all inclusive except for bar, laundry, excursions, etc. Every time you turned around you had to pay, so while the fares appear to be lower, Costa makes it up by"nickel and diming" the passengers. While everyone was friendly, and smoking has been contained to designated areas, the passengers would not give others the opportunity to get out of an elevator before pausing you out of the way and pushing their way into elevators. The most exciting event was while in the North Atlantic we experienced an engine room fire that was quickly extinguished, but the passengers were milling about and groups going to the muster stations as information was not being given frequently from the bridge or cruise staff. The event awoke the whole ship about 4:30 am. Al and all I don't think I would recommend Costa or sail Costa in the future - I will cruise on other Carnival Corp's other lines aimed at the American/Canadian customer.  

What A Difference in Costa in 3 Years

Costa Luminosa Cruise Review by papacanes

1 person found this helpful
Trip Details
  • Sail Date: December 2014
  • Destination: Transatlantic
  • Cabin Type: Mini Suite with Balcony
I have always loved Costa, going back to the Fredrico C, Carla C, and Flavian. Service was very European and luxurious-we had this 3 years ago on the Costa Serena, so when we decided to go westbound transatlantic we chose the Costa Luminosa for the trip - the itinerary contained 8 ports we never docked at (impressive sine we have over 100+ cruises under our belts.
The ports were interesting but the ship's excursions were VERY EXPENSIVE compared to other Carnival Corporations other lines offerings.
The cruise staff while always trying, was not very understandable in English - and all activities were mostly in Italian unless you asked for some English, and then it was not understandable and very very brief. The cruise director was no where to be found during the day or evening except for his MCing main shows or evening events including the Master of the vessel who was always interacting with his cruisers.
In the daily program, dining options were listed but never appeared, craft projects were scheduled and the ship did not have the supplies.
The food on the ship always sounded great, but was tasteless, meat extremely tough as rubber and over cooked, and vegetables consisted of one or two morsels. The Indian and Phiiipine food staff were very accommodating and always communicative and smiling as were the Maitre D's assistants. The bar staff was friendly and accommodative, but NOT the bar supivisors (managers) who spoke down to the passengers. we spoke to other passengers and got the comments like the cruise was rubbish, disappointing, etc.
In the last three years you have to pay for pizza, ice cream, deck games, etc. Cruises were always all inclusive except for bar, laundry, excursions, etc. Every time you turned around you had to pay, so while the fares appear to be lower, Costa makes it up by"nickel and diming" the passengers.
While everyone was friendly, and smoking has been contained to designated areas, the passengers would not give others the opportunity to get out of an elevator before pausing you out of the way and pushing their way into elevators.
The most exciting event was while in the North Atlantic we experienced an engine room fire that was quickly extinguished, but the passengers were milling about and groups going to the muster stations as information was not being given frequently from the bridge or cruise staff. The event awoke the whole ship about 4:30 am.
Al and all I don't think I would recommend Costa or sail Costa in the future - I will cruise on other Carnival Corp's other lines aimed at the American/Canadian customer.
 
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Cabin Review

Mini Suite with Balcony
Cabin MS 5310
Extremely well located midship, 10 feet from main evelators. Cabin was laid out well with sufficient storage.My only concerns were the mat placed in front of the balcony door - it was round and the cabin attendant kept playing it against the bulkhead so that the top of the rug was several inches above the bulkhead, I tripped twice on this; second the cabin accumulated dust very quickly each day despite the attendants trying to keep the cabin dust free.
Topazio Deck Inside Cabins, Balcony Cabins, Suite Cabins