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The 2 night weekend escape aboard the Norwegian Dawn Ship was not a fun sail for neither my sister nor me. Let's begin with the Dawn being set to sail at 4pm and not sailing until seven. When my sister called the reception to ask about this we were met with firm answers/attitude of dont ask just wait. Once we boarded the ship we had lunch at the Garden Cafe where I found a piece of hard plastic in my dinner. Upon further inspection, I learned the small round plastic was the Top to a condiment jar of some type! I felt really bad at this point because that was the begining of our 2 night weekend escape. The worst part is when I took a bite into my food it was in my mouth and I sister saw my face and said what is it, yes it was in my mouth. It's a good thing it was hard plastic and not something else and I didnt break a tooth. I quietly told a Supervisor who said thank you for not making a scene! Really?! On our way out of the Garden Cafe I decided to get a Souvenir from this cute machine so I swiped my card twice only to learn that it was broken. I reported that to the Cafe Supervisor she said she would get it fixed it or post a warning sign. When I returned the next day a man and what looked to be his grandson were trying to learn why the machine would not give them their Souvenir; so yes the Supervisor never posted the sign that the machine was broken. The beds in our stateroom were clean and comfortable but in the bathroom were long pieces of dark European hair in the shower and sink as well, its not hard to clean up hair. I went to a Bar on deck called the Oasis and I was trying to Order a drink from the beverage Manager Norman from Jamaica who was rude. Know that the Bar was not crowded at this time so I was not holding up the line or anything but he was trying to rush me. I decided to ask him to recommend a drink for me when 3 ladies walked up to the bar Mr. Norman abruptly turned from me and served those ladies. I Waited until he was done and I ask him to prepare the same drink for me that he had just prepared of those 3 ladies since it looked good. The Beverage Manager told me to grab a pre-made drink from a side table and he would add Rum to it? What? Why? Just prepare the drink I finally ask you for please and at this point I'm shaking my head in disappointment. I wanted to tell the manager about customer service yet I didn't want to ruin the other cruisers day. I also wanted to pull the tag from his shirt that read Manager yet as I stood there feeling angry and sad, I just walked away. The Hot White Party was the best part of the Dawn's experience but just know that with the watery dinks at the Spinnaker Lounge plus tips you will spend more than you normally do, and thats not so bad if the drinks weren't watery! The gift shop aboard the ship was pretty nice. The gift shop sold many great items especially the hot ticket item liquor! But know this the liquor you buy cannot leave the gift shop until you leave the ship! When my sister and I were leaving the ship we passed the gift shop and saw about 300 or so people in that line. My sister will not sail again. I will sail again just not on the Dawn.

Norwegian Dawn 2 Night Weekend Escape Worst Ever!

Norwegian Dawn Cruise Review by dillard993

2 people found this helpful
Trip Details
  • Sail Date: November 2014
  • Destination: Nowhere
  • Cabin Type: Inside
The 2 night weekend escape aboard the Norwegian Dawn Ship was not a fun sail for neither my sister nor me. Let's begin with the Dawn being set to sail at 4pm and not sailing until seven. When my sister called the reception to ask about this we were met with firm answers/attitude of dont ask just wait. Once we boarded the ship we had lunch at the Garden Cafe where I found a piece of hard plastic in my dinner. Upon further inspection, I learned the small round plastic was the Top to a condiment jar of some type! I felt really bad at this point because that was the begining of our 2 night weekend escape. The worst part is when I took a bite into my food it was in my mouth and I sister saw my face and said what is it, yes it was in my mouth. It's a good thing it was hard plastic and not something else and I didnt break a tooth. I quietly told a Supervisor who said thank you for not making a scene! Really?! On our way out of the Garden Cafe I decided to get a Souvenir from this cute machine so I swiped my card twice only to learn that it was broken. I reported that to the Cafe Supervisor she said she would get it fixed it or post a warning sign. When I returned the next day a man and what looked to be his grandson were trying to learn why the machine would not give them their Souvenir; so yes the Supervisor never posted the sign that the machine was broken.
The beds in our stateroom were clean and comfortable but in the bathroom were long pieces of dark European hair in the shower and sink as well, its not hard to clean up hair. I went to a Bar on deck called the Oasis and I was trying to Order a drink from the beverage Manager Norman from Jamaica who was rude. Know that the Bar was not crowded at this time so I was not holding up the line or anything but he was trying to rush me. I decided to ask him to recommend a drink for me when 3 ladies walked up to the bar Mr. Norman abruptly turned from me and served those ladies. I Waited until he was done and I ask him to prepare the same drink for me that he had just prepared of those 3 ladies since it looked good. The Beverage Manager told me to grab a pre-made drink from a side table and he would add Rum to it? What? Why? Just prepare the drink I finally ask you for please and at this point I'm shaking my head in disappointment. I wanted to tell the manager about customer service yet I didn't want to ruin the other cruisers day. I also wanted to pull the tag from his shirt that read Manager yet as I stood there feeling angry and sad, I just walked away. The Hot White Party was the best part of the Dawn's experience but just know that with the watery dinks at the Spinnaker Lounge plus tips you will spend more than you normally do, and thats not so bad if the drinks weren't watery! The gift shop aboard the ship was pretty nice. The gift shop sold many great items especially the hot ticket item liquor! But know this the liquor you buy cannot leave the gift shop until you leave the ship! When my sister and I were leaving the ship we passed the gift shop and saw about 300 or so people in that line. My sister will not sail again. I will sail again just not on the Dawn.
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