Just got home from a lovely cruise with Oceana. First the good... great food especially in the specialty restaurants. This is the best food I have ever had on a cruise, hands down, and we have been on multiple cruises.. The quality and preparation were fabulous. Next positive is the staff. They are so welcoming and friendly. It really makes you feel good to be on the ship.
Suggestions: Make the Concierge Level worth it. Right now you get almost no significant advantages for this. Other cruise lines offer much better benefits. Speaking of benefits, if you are paying a serious premium to travel on the cruise line, and you do, throw in Internet and drinks. It is completely aggravating to pay so much and then get squeezed every time you turn around.
Great ports of call, great staff and food, and we had a great time.