Mariner of the Seas Review
Rating by category
Additional details
I have just returned from the 4 night Chinese New Year cruise to Langkawi, and thought I would leave some feedback for my overall experience.
Marina Bay Cruise Centre
Although my overall check in experience was fairly prompt given the large numbers of passengers checking in, my holiday got off to a frustrating start due to the lack of authority in dealing with some difficult passengers holding up the line at the x-Ray counters. Large numbers of travelers had bought prohibited food items in their hand baggage. Rather than remove the bags from the belt to the table area at the end of the belt, the staff were simply opening the bags to search at the point they came out the machine. Despite the halt in the flow of bags, the staff continued to let people place their bags the other side, resulting in mass congestion. After passing through the scanner, and without any search of my own personal belongings I had to wait approx. 10 mins plus for my bag. This was frustrating as it was easily avoidable. The staff were poorly organised and unable to control the passengers who were simply congregating at the belt waiting for one family members bag.
Cabin Review
Room was always spotlessly clean, wardrobes were good size with plenty of hangers, plenty of drawer and storage space. I have a history of back problems and although the bed was ok and a good size, the pillows were way to soft without any support. Our stateroom attendant was lovely, and we were often left little towel animals. We were given a little red bag with the custom oranges for CNY.