We recently returned from a 3 night cruise with a large group. We had lots of fun but definitely some things have gone downhill.

We were in U87,a full suite, the most expensive category on the ship.The suite has adequate square footage and a wonderful large balcony. Unfortunately there is a large floor to ceiling pole so close to one side of the king size bed that you can't avoid it, hazardous if you get up during the night. We have had much better amenities in other cruise lines in standard cabins. If you're in a suite wouldn't you at least expect a small complimentary bottle of shampoo and a complimentary bottle of conditioner, a shower cap, body cream/lotion, q-tips or cotton balls? The only thing provided was a bar of soap and a complimentary tube of toothpaste. There was a soap and shampoo dispenser in the tub/shower combination but attached so high it was only helpful if you were showering and not soaking in a tub.

This suite was a joke with a worthless wimpy wall attached hair dryer in the bathroom that barely blew warm air. How expensive could it be to have a hand help dryer in a drawer for the guest's use? We had the thinnest, cheapest towels, something you might expect in a Motel 6, substandard to any towels we've ever had on any of our many cruises on numerous cruise lines. There were 2 attached metal glass holders in the bathroom but again...worthless since the glasses are much smaller and would fall through the holder. There was a magnifying mirror attached to the bathroom wall which would have been wonderful but it just hangs down. I tried to find a way to tightened it to make it usable but to no avail. Read more