On my prior cruises I had incredible experiences. I found literally one person that had a great attitude. He was the bar server at dinner. The other bartenders and servers rarely even smiled. It was so disappointing. Not one person on our entire trip could say that they had a great experience.
Also, the food... It was consistently of poor quality. The fish was overcooked every day. The "extra charge" restaurant "Chop" had the toughest NY Strip I have ever had. It was like a cut of meat from Ponderossa. Literally 1/2 inch thick. The best food was at the Jade/Windjammer buffets, which makes no sense at all.
They nickel and dime you for EVERYTHING. The "Premium Unlimited Alcohol" package is anything but "Premium" I didn't realize that Patrone, Belevedere and Grey Goose were too high end to be included. I totally get not having Macallan 30 but seriously not Belvedere?
Cabin was nice. As expected.