BIO: I along with my wife have been on 14 previous cruises. Royal Caribbean, Carnival, Princess, Norwegian, Century, and yes even Disney. By far this has been the worst cruise yet.
EMBARKATION: First, the ship on the previous sailing had not arrived till 10 am. We always get to the ship early to beat the lines and unwind. However, as we got to the gate we were told we could not enter the port and was turned around. We were told that we would have to wait till 1 p.m. To add further insult to injury the port security told the cab driver a specific place to drop us off (the Causeway & 14th).Like we're locals and really know the area. We hailed another cab which took us another way to the port and we still had to wait in the sun in a parking lot. We were fortunate enough to find chairs to sit in and drink watered down juice that was offered from the cruise line. But the cruise line did not go out of their way to accommodate the many passengers who had no chairs to wait outside in the sun. Once inside the embarkation went pretty smooth.
ON BOARD:The ship is very nicely decorated. They greet you with the white glove service upon the ship to escort you to your room. However, our escort got lost taking us to our room lol.