We sailed Jan 7 on the Nieuw Amsterdam with friends. The boarding process in Fort Lauderdale was seamless and quick (although it was a far walk from our hotel shuttle bus stop to the cruise reception desk) and as usual the greeters were keen and warm. WE used expedited disembarkation for the first time and LOVED it. Smooth, easy and quick!
Our cabin was ready immediately (11:30). While inconvenient, I appreciate Holland America's commitment to infection control as evidenced by not allowing serve yourself for the first two days of the cruise. Once again, serving the guests by minimizing the illness spread (especially this year with such high influenza rates)
I love this ship for the size (very walkable) and the quiet areas that you can find in public spaces for privacy.
balcony great, near the elevator stairs, easy access to entertainment areas.