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MSC Divina Review

4.0 / 5.0
Editor Rating
1773 reviews
3 Awards

The Curate's Egg

Review for MSC Divina to the Western Mediterranean
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Cruciverbalist
First Time Cruiser • Age 60s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Cabin

Additional details

Sail Date: Dec 2012
Cabin:

This was our honeymoon, we had planned to travel RTW by plane, but my wife's back problems caused by osteoporosis meant that long-haul travel was out of the question. I found a special offer from an Italian travel agency (Falk Travel) who are linked to the supermarket group LIDL, where we do our weekly shopping.

Booking:

A bit of a nightmare, the Italians do love their paperwork, and Falk demanded all sorts of documents to be faxed to them (as if we were another agency with office equipment and spare time to match) at very short notice. I researched MSC on-line, and pre-booked the water, news and two excursion packages over the net. I further visited a High St travel agency to compare our "savings" and find out about parking at Genova. I joined Cruise Critic to ask about my biggest worry: paying on board with my Visa Debit card. MSC is ambiguous on both it's website and in it's brochures, saying only that "Pre-paid debit cards are not accepted" but credit cards are. I don't have credit cards, and didn't want to get one just for this trip. A further enquiry, by phone to the MSC UK call center (to avoid language problems) taught me only one thing: Mark - the call center operator that I spoke to - has no training, manners, people skills or any foreseeable future in customer relations.

Cabin Review

Cabin CA2

TV channel choice PATHETIC for what is supposed to be an English speaking vessel, The much-vaunted interactive aspect of this service was either non-existent, or so poorly explained that I couldn't find it.

The cabin itself, considering its cost and category was EXCEPTIONAL: spacious, well appointed, quiet and scrupulously cleaned.

The bathroom was compact but more than adequate.

The view from the balcony was very good, especially entering and leaving port.

The smoking ban was a joke - prohibited on the balcony, but an ashtray in the bathroom!

Port Reviews

Genoa

Convenient for City Centre, but a bit confusing to drive through

Barcelona

Not to be missed, available worldwide, flexible, informed, convenient, comfortable and VERY good value for money

Rome (Civitavecchia)

My wife enjoyed the Cathedral, and the lovely museum of toys. Walking in the old town along Via D'Annunzio. She was impressed by the statue of the Japanese diplomat and the National Museum of Roman Antiques, which is free to enter and whose staff are very kind.

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