Ship was about 6 hours late arriving Galveston to a mechanical issue. We were informed pretty early on in the day not to expect to check-in until 6:30 pm at the earliest. The embarkation was horrible. When vessels such as Ecstasy docked in Galveston, it wasnt so bad. The number of passengers on Triumph overwhelms shoreside capability especially screening and check-in. We were told at check-in that the ship would not be going to Cozumel but rather Progreso, and we were offered the option of cancelling or receiving a $50.00 per person credit.

After standing in lines for so long, I don't think I saw anyone cancel.

Debarkation was fine. Read more