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3 Victoria Cruises Victoria Lianna Cruise Reviews

The Victoria Queen has been rennovated and is now known as the Victoria Lianna. Our 4 night cruise was booked through Affordable Asia Travel as part of a larger China tour. Victoria Cruises advertises their cruises as being 5 star ships. ... Read More
The Victoria Queen has been rennovated and is now known as the Victoria Lianna. Our 4 night cruise was booked through Affordable Asia Travel as part of a larger China tour. Victoria Cruises advertises their cruises as being 5 star ships. From an American perspective this is not true. If you think of their ships as being a 3 star facility with 4 star service your expectations will be better met and you will be happy. Our upriver cruise began in Yichang January 12, 2014 and ended at Chongqing on January 16, 2014. Dinner on embarcation day is not included. We were in an Executive Superior Cabin, which entitled us to perks like free internet, free happy hour, free soft drinks in the lounge all day, and 4 pieces of free laundry per day. The cabin was comfortable with a small balcony and a bathtub in the bathroom. There was plenty of heat, but it was either off or on without individual temperature control. There were two shore excursions offered per day. We bought a package that included one shore excursion per day: a tour of the 3 Gorges Dam, boat tour of one of the Yangtze trubutaries, and a tour of the Fengdu "Ghost City" Temple Hill. Those who did not purchase the shore excursions were not permited to disembark the ship. The shore excursions were worth the package price of $90 for the three excursions and included good commentary from fluent English speaking guides. The three other excursions that we did not purchase were about $45 per excursion. The food on board was of a good quality and was tasty. Think good, not gormet, food with a selection of two or three entrees plus soup, salad, and dessert. Executive Cabin guests dine in their own dining room and have menu service for dinner, rather than a buffet. The Lianna's crew provided some nice folk dances for entertainment two of the nights. There were also Chinese lessons and Mah Jong (Chinese game) lessons offered some afternoons. A small gym was available for passenger use. The River Guide (like a cruise director) provided good commentary in both English and Chinese as we cruised through the scenic gorges along the river. You had to rise by 7 am to see some of the gorge areas. Transit of the locks at the 3 Gorges Dam was at night, but you saw the locks during the day on the Dam tour (if you took it). English speakers are a minority on these cruises, and only some of the staff speak English (beyond simple greetings). With a little patience and persistance, you will find out everything that you need to and will get what you need done. All in all, a great cruise experience and a comfortable way to see the scenic areas of the Yangtze River. Upon disembarcation, we visited the Chongqing Zoo to see their Pandas. We saw 5 of them in their nice habitats and 3 of them were feeding during our early morning visit. Afterward, we visited the historic old town part of Chongqing for some shopping and snacking (both of which were good here). Read Less
Sail Date January 2014
We booked the short 4 day jaunt on Cunard's Queen Victoria, not for the itinerary. We wanted a taste of Cunard, and this shortie was a great way to experience it. Embarkation: In LA went very smoothly. We were on the ship and ... Read More
We booked the short 4 day jaunt on Cunard's Queen Victoria, not for the itinerary. We wanted a taste of Cunard, and this shortie was a great way to experience it. Embarkation: In LA went very smoothly. We were on the ship and having lunch by 1pm. We were able to go to our stateroom and drop our things as soon as we boarded. The elevator to the lido lunch buffet was easy and no wait. Dining: Our dining room was the Brittania, where guest staying in balcony accommodations and below dined. It was a lovely dining room, with exceptional food quality and taste. The happiness ends there. Service was slow, unfriendly, and seemed to actually get worse instead of better throughout the cruise. Say, I was to ask for a plain green salad, instead of one of the featured salads, the waiter would frown, puff, pretend like he wasn't getting what I was saying, and never offered or agreed to bring me a plain green salad. I sometimes would ask for Cunard's famous "Marie Rose" salad dressing to accompany my salad. This irritated my waiter to no end, and I would eventually get it, but he made me feel bad for asking. And ask I would have to do, instead of him remembering and having it waiting for me at every dinner. Getting bread, or even more bread was a battle as well...iced tea or coffee was also a nuisance. I had better service a few times when dining in the dining room at lunch when we had random servers. Some were actually pleasant, but we did encounter a lot of guests up in arms about the poor service they received aboard. I expected a lot more from Cunard's White Star service... Cruise Critic Meet and Greet: I arranged our M&G 2 weeks prior to the sailing. They kept messing up and getting either my date wrong, or time wrong. I finally corrected their paperwork, and asked for final confirmation, which was never received. We decided oh well, we will wing it, everyone on CC knows where to meet, the date and the time as all agreed upon. The evening before our M&G I got a note from the personal asst. to the Hotel Manager stating that our M&G was set to take place in the game room. I called, and said, no we are set for the specific cocktail lounge we had chosen, and been confirmed previously. With a rotten attitude she informed me "We would never schedule a group there as its cocktail hour". Well, that's precisely why we booked that room, we wanted to order cocktails while we all visited. She insisted we had to be in the card room. I told her I had no way of contacting the other members, perhaps she could post a sign where everyone was supposed to meet. 15 minutes prior to meet time, we went to the card room. There were many people playing games, and no set up for our M&G.The people playing card games did not appear to want to be disturbed by a group of 40 some folks meeting for socialization, so we went to the original place and there was no sign...people started gathering and we chose to stay where we were, where we had booked, with our CC sign on the table in front of us. One of us would keep running up to the card room to see if any cruise staff or officers had arrived, or if a private party in progress sign was ever put up. Nothing but card players...so we merrily ordered our drinks and had a lovely M&G in the lounge. The following day I had a very snide message from the same pa to the Hotel Mangager. saying that we did not show up and our group stood the Capt. up. I called her up, explained the situation and she scolded me...told me she looked for us where we said we would be, and we were not there. Well, somehow she missed a group of about 40 people with chairs all pulled together and a bright CC sign sitting in front of us. She made me feel so bad, when indeed, they were not prepared, or accommodating to our CC group. Silly not to realize CC has a definite influence on others wanting to book cruises. We all speak from our experiences. We did indeed write a letter about the ordeal sent to the Hotel manager and The Capt. We did get a lovely response from the captain, and basically another scolding from the Hotel Manager herself. You just don't do business this way. BIG THUMBS down to Cunard and their customer service. You should never be made to feel like an unwanted intruder on a cruise ship, but as a welcomed and valued guest! Accommodations: We were in a balcony stateroom. It was beautiful! The bathroom was small, but well appointed with nice amenities. Very small shower, but very doable for a short cruise. The bed was very comfortable, great pillow selection, and comfortable linens. The balcony was spacious for two chairs and a table. A small sofa was by the balcony door. The colors and fixtures were really nice, it was an elegant room and one of my favorites to date! Our room steward Marilyn, was spot on and never intruded on us. Plenty of storage in the closets and drawers beside the beds. ENTERTAINMENT: The theatre production was so different and refreshing from the usual cruise ship show. We reserved a private theatre box for the production night. What an experience that was! Box guests met for champagne cocktails and chocolate desserts prior to the being personally escorted one by one to our box seats. Every one's heads in the theatre turned to see who was being escorted and occupying the box seats. More chocolates and a small split of champagne awaited us in the box. The performers seemed to cater to us up in the boxes and it was the most memorable experience we have had at sea! The other entertainment left allot to be desired, and not up to even the poorest cruise ship standards. The public rooms were beautiful, and never felt crowded. Bar service was quick, drinks reasonably priced. The Queens Room ballroom is so elegant, but we never danced, as everyone there seemed to be professionals. It is nice that Cunard employs dance hosts to dance with the ladies without partners. The pools were never used as it was a bit chilly, but the hot tubs were like bath water and very enjoyable. SMOKING: You are only allowed to smoke on your balcony, not inside your room. NO PUBLIC rooms allowed cigarette smoking, not even the casino. There were two open decks that smoking was permitted, but never by the pools. Yes, I would sail on Cunard again, because maybe they just didn't get this cruise right. But they will not be my first, or even second choice. Read Less
Sail Date February 2011
Victoria Queen By Jim Thornton China November 10, 2009 This was our sixth river cruise in contrast to our 13 ocean cruises. Our cabin was a deluxe cabin, called the Shangri-La Suite, on the port side of the second deck near the bow of ... Read More
Victoria Queen By Jim Thornton China November 10, 2009 This was our sixth river cruise in contrast to our 13 ocean cruises. Our cabin was a deluxe cabin, called the Shangri-La Suite, on the port side of the second deck near the bow of the ship and close to the bow stairway. We sailed on a four-day about 500-mile Yangtze River cruise from Yichang upstream (towards the west) to Chongqing. Each day there was something new to see like the controversial Three Gorges Dam, which is more than three and a half miles wide, and created a 20-mile long lake displacing over one million people and submerging their 13 cities, 140 towns, and 1,352 villages. Ship: Is one of the larger ships on the river. It and its identical Victoria Cruise ship (the Victoria Prince) were originally built in 1995, rebuilt in 2003, and refurbished in 2008. The ship has four passenger decks without elevators and carries 206 passengers with a crew of 121. Cabin: Our room was larger (622 square feet) than on the previous river cruises that we sailed on. There are two of these deluxe suites each consisting of a bedroom with king size bed with two nightstands and large outside windows on two sides of the cabin on the entire port and bow sides; a large private balcony over looking the bow, a couch, a small table, a small desk and chair, a TV set with two English language channels - CNN and HBO and lots of Chinese language channels and DVD player, two small clothes closets, a small refrigerator and mini-bar, and a large bathroom with a western toilet, two sinks, shower, and a bathtub. The ship has 93 standard cabins (211 square feet) with two single beds on the second deck; six junior suites (294 square feet) with two single beds on the second, third, and fourth decks, and two deluxe suites (458 square feet) with king size beds on the second deck. All cabins have and private bathrooms with separate showers, and balconies. The ship's electrical voltage is the same as the country's 220 volts at 50 Hertz. Laundry: A fee-based same day laundry service is available. Dining Room: There is a single dining room where breakfast and lunch is a serve yourself buffet and the buffet lines get very long and the food in mainly Chinese with a little western. At dinnertime, the individual Chinese courses are brought to your table and placed on a large common circular plate that rotates so that you may serve yourself. Chopsticks are always provided but so are forks. Tips: A suggested $10 (US) per passenger per day is suggested for the entire ship's crew, plus a separate $4 for the "River Guide". Evening Entertainment: Varies as the crew provides live music, dances, and acrobatics. Internet: There are several for-a-fee computers for passenger use to access their e-mail accounts, the Internet, etc. Bars: There is a bar on the fourth deck and it is a full bar. Meeting Room: Is on the fourth deck in the same large room as the bar. Tours: Visiting and seeing the Three Gorges, the relocated villages, the Three Gorges dam, the large ship locks, and the Xiling Gorge. These tours are included in the overall price of the cruise. Doctor: A Chinese trained medical doctor is onboard. Overall Opinion: This was our second Yangtze River cruise. The previous non-Victoria Queen cruise was on the Princess Sheena, a German built ship that contained a working German-standard water purification and sterilization system meaning that you could drink the water from the cabin's sink. On the Victoria Queen all your drinking water came from small commercial plastic water bottles. Each day in your cabin, one bottle was provided per passenger. In the dining room, you could order only a single small glass of water but there are no refills. Thus I could often take my bottle of water from my cabin to the dinning room. Read Less
Sail Date November 2009
Victoria Lianna Ratings
Category Editor Member
Rates 3.0 3.3

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