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6 Genoa to Italy P&O Cruises Ventura Cruise Reviews

We were a group of 4 ladies celebrating our friend's 70'th birthday week on our first cruise. This cruise was brilliant, the ship was clean and well decorated, we had Freedom Dining which was great as we could eat where and when ... Read More
We were a group of 4 ladies celebrating our friend's 70'th birthday week on our first cruise. This cruise was brilliant, the ship was clean and well decorated, we had Freedom Dining which was great as we could eat where and when we wanted, we found the Saffron and Cinnamon restaurants and they were first class and our favourite.  We shared a table some nights and others were on our own, met some lovely people, only had to wait a couple of times when busy but not a problem. The staff in the restaurants and all around the ship were brilliant and very friendly and helpful. they made the holiday for us. They seemed to be mostly from India and were very friendly and work very hard. I hope the tips we all had to pay each day are evenly handed out to them and not taken to be part of their wage. They deserve to be tipped fairly. Everyone on the ship was very friendly and there was no snobbishness and luckily as we went in Sept there were no children, only a couple here and there, otherwise we would not have enjoyed having children running around and making a noise. we wanted an adults only holiday which is what we got. also there was a good age range, it was not full of old people, just a few here and there. We thought we would come home with a huge hill for drinks but were very pleasantly surprised, we had wine with dinner every night and jugs of Pimms during the day, it was very reasonable. The trips we booked were a bit expensive, glad we did them, but next time we would do our own thing as at most of the ports we were very close to the town so could easily have walked or got a taxi in. We would definitely go again and can't wait. Everything was very efficient with good organisation picking us up and taking us to airport, on trips, etc, so no worries there. We had an inside cabin which was adequate as we only slept there and got ready to go out for the day, would prefer a window next time, but definitely an adequate room for the amount of time you spend in there. Read Less
Sail Date September 2014
The basics of life on the Ventura were well organised by P and O. The essentials of cabin management, feeding and entertaining the passengers were all well organised. All facilities seemed to function well, in particular the warm clean ... Read More
The basics of life on the Ventura were well organised by P and O. The essentials of cabin management, feeding and entertaining the passengers were all well organised. All facilities seemed to function well, in particular the warm clean swimming pools were much appreciated. General cleanliness around the vessel was impressive. Staff were enthusiastic and efficient in carrying out their tasks. However the sea passage from Dubrovnik to Venice was something else. I am amazed that my wife slept through the whole episode! I say that because she is prone to motion sickness, and if she had been awake she would almost certainly have been ill! As far as I am concerned this started around 1.30am, when I awoke as the ship was swaying badly and pitching hard up and down into obviously a heavy sea. I guess we were lucky with a cabin close to the bow so that we did not suffer from the pronounced swaying or leaning that others have reported elsewhere. I can recall the thunderstorms and lightning we had observed before retiring the night before, but had no idea of the mayhem they would cause in the middle of the night. I tried to get out of bed and found it hard to stand up, as since we were in an inside cabin we had no reference as to what was level! I was never aware of the apparent broadcast by the Captain at about 2,30am, which has been widely reported elsewhere. I only know that my last recollection of being awake and bouncing was about 3.30am. Although the captain toured the dining rooms the following morning to reassure passengers, his answers to my questions were largely humorous jibes which I did not find entirely helpful. AS an experienced traveller I asked him to confirm that such storms were unusual in the Mediterranean. He replied that "we certainly found one last night." I then asked if he had been on the bridge at the time? His reply was 'Not initially but I was straight after the phone rang." I am afraid that I find the response inadequate. This captain was always full of flippant apparently humorous remarks during his broadcasts especially as we were about to leave port. His standard phrase was something like, "the chief engineer assures me that the rubber bands have been fully wound to enable us to leave port on way to 'X'." I didn't find that funny, and anything he is reported to have said in the early hours of the morning as we were bounced around like a cork, I would probably have dismissed as well. As a retired airline pilot we were always advised don't try to be humorous with passengers during public address announcements as the passengers need to be assured that calls from the captain are responsible instructions particularly when emergency procedures may subsequently be required. I find it even more worrying that as far as I am aware there has been no official statement from P & O at all. Other reports on the internet, confirm what I observed that night, and indeed some suggest that the Ventura was built with a shallow draught which it seems is likely to lead to instability when adverse weather strikes. Read Less
Sail Date September 2014
This was our second trip on the Ventura and already had two cruises on the Azura. Ships are the same layout but still managed to take wrong turnings. On the whole though the ships easy to find your way around. Flew from Manchester, flight ... Read More
This was our second trip on the Ventura and already had two cruises on the Azura. Ships are the same layout but still managed to take wrong turnings. On the whole though the ships easy to find your way around. Flew from Manchester, flight P & O Thomson charter which was fine, all run to times. Airport to Cruise Terminal and Embarkation seamless, though had a wait of 20 minutes for Italian Police to show re embarkation. Accessed our cabin relatively quickly, luggage soon after. Greeted by a smiley Vijaya, very pleasant cabin steward who kept the cabin spotless. We were allocated second dining and our waiters were excellent, very friendly and efficient, no problems there, food was good with enough choices for all courses. We never used the alternative dining venues on this cruise, though have in the past and would say they are excellent. Used the dining rooms for all meals and found everything to our liking. Not too many problems finding somewhere to sit in the sun, when it was out, but then the ship was not full. Have been on the ship full and struggled to find sunbeds, so many reserved with towels. We never used the ships shore excursions, find them quite pricey in the Med, did our own thing. Our needs are relatively simple, overall had a really nice cruise, good food, nice bars, excellent entertainment, and really nice fellow cruisers. Shame about most of the weather. This is our second time at the Med round about the same time April/May, been told we were unlucky !! Won't try again at this time. Off to the sunny Caribbean again in February and on this same ship, which for us speaks for itself.   Read Less
Sail Date April 2014
This was our first cruise with P&O and it was a bit of a curate's egg, after a series of little disappointments, we came away feeling rather underwhelmed. This is a fly cruise but we got the full budget airline experience, being ... Read More
This was our first cruise with P&O and it was a bit of a curate's egg, after a series of little disappointments, we came away feeling rather underwhelmed. This is a fly cruise but we got the full budget airline experience, being charged extra to sit with the person you are going with is a real bugbear, the charge could just as easily be made upfront. Our plane got changed and although we had booked seats with extra legroom, we did not get them in the change. We had a very easy processing, with pretty much everything to schedule. P&O want you to be at the airport three hours before the flight which for us appears excessive, perhaps they have had enough problems in the past to make this necessary. The luggage found its way to and from our cabin with no problems. Perhaps the only issue was the embarkation procedure. There were around 20 check in desks, and once you got to them it all went very smoothly, however everyone had to queue up to put their bags on a table, decide if they wanted a photograph taken and then collect their bags. Considering there could be three photographers waiting at a gangplank trying to take your photograph when you were going into a port but only one photographer on the way in for processing, this could have been thought out more carefully. The room was very nice, well decorated with a decent sized shower, though see our cabin comments. Our cabin steward did a good job of keeping the room under control when she could. Of the seven nights and six full days we were there, there was no time for the turndown service on three nights, one day the room was not cleaned and on a second we had to vacate the room to get things done. This certainly was not because the stewardess was not working hard, perhaps this was her first week and she had not got the routine down but it seems more likely that the ship is understaffed with too many people being asked to do just a bit too much. You could see the same issues elsewhere. One of the security computers seemed to be off all week. When over three thousand people could be trying to get off the ship you would think that that is would have been a high priority (it is just a couple of extra computers as back up). The reception staff were always on edge, and while the waiting staff did there jobs courteously and efficiently, there was no question of 'going the extra mile'. Smiles not forced but the were few and far between. There is no attempt to hide the fact that we are there to buy things, Almost any event that was unlikely to lead to somebody making a purchase seemed to be 'unhosted', the days events that were strongly advertised (apart from the shows) were basically spa treatments or photography purchases and while the captain's announcements were not broadcast into the rooms, the entertainments director did 'push' his events. To be fair the cinema's options were up to date films which critically acclaimed. But the biggest let down was the food. We were on freedom dining and as long as you were not too concerned about table size this seemed to work okay. The restaurant was surprisingly noisy and on a large table you could only comfortably talk to near neighbours. The food was disappointing. Some of it was the menu, soup with say paprika and croutons came without, cheese and biscuits with... came without. Sometimes it was the waiters, if you did not mention something on the menu you would not be reminded, so salad without salad dressing. But most of the time it seemed to be the ingredients, custard without milk, scones without butter, devilled kidneys without mustard. Sometimes it was just the lack of cooking time (scones again). There was something wrong on almost every plate. There are the upgrade restaurants that Carnival seem to like but we did not try them (and by the number of special offers that were being pushed perhaps no one was). Our solution was the themed buffets. Careful selection of what was on offer did not always work of course but you could avoid the more obvious disasters. Of course, it was possible to find some quite good food, the dal on Tandoor night was very good for example. (Another trick was to go for obviously bought in stuff). We did go on one excursion, this of itself was reasonably executed but one of the sites chosen was in the throes of restoration and the other had us arriving when the area we had come to visit had just about closed down, so another let down on the planning. Despite the size of the ship it did not seem all that difficult to move about and there never seemed to be long queues. No deck plans were provided but you were given a side on plan, most of the time this works okay. Reading back over this review, I appreciate that some people will feel that this is a bit nitpicking. Some people on the cruise seemed to share our views, others were having a good time. I suppose that it all depends upon what you have experienced elsewhere and what you are used to. There is no doubt with more investment in the people, both staff and passengers, the Ventura has the makings of being a very good cruising experience, but it has not made it yet. Whether that is where Carnival want to take the brand or not we will have to wait and see. Perhaps just bobbing along is where they want to be.   Read Less
Sail Date April 2014
I've been a fan of P&O all my life, much of it is nostalgia, my first P&O ship was either the Canton or Carthage when I was a baby en route to Singapore. Many many ships later we went off on the latest trip on board Ventura. ... Read More
I've been a fan of P&O all my life, much of it is nostalgia, my first P&O ship was either the Canton or Carthage when I was a baby en route to Singapore. Many many ships later we went off on the latest trip on board Ventura. Very similar to Azura which we did last year and equally as nice. I did feel there have been a few cut-backs and some corner cutting but as prices are now so low I can understand that. Something has to give.... Embarkation via Gatwick and Genoa was easy though I do prefer Southampton. Disembarkation was equally trouble free. Cabin was adequate with a small balcony, our steward was brilliant but not intrusive. We weren't too keen to be allocated Freedom dining but it worked really well and we were always allocated tables with cruisers who 'matched' us. A special mention here to Head Waiter in Saffron, Colin, who went out of his way to make sure our vegetarianism was catered for. We had a hic-cup on the first night and from then on he was there all the time to make sure all was well! Food was good.... no complaints on menu either in the dining room or in the buffet upstairs. We didn't go to much entertainment, I'm always happy to take to my balcony with a good book and maybe a glass of wine. I love being on a ship and just enjoying the feeling of being at sea. Personal choice but the feedback on the entertainment from dinner companions was usually good. I often read reviews on here and wonder at the expectations of passengers..... so many seem to expect the facilities of a 6* cruise for a 3* price. and complaints about selling? Don't buy! Easy..... I never found them a problem. I did succumb to a cut-price massage in the spa and it was good value for money IMO. Very interesting was the morning in the Atrium when crew from every department were there to demonstrate and explain. very educational.... My biggest complaint would be reserved for the staff on the reception desk who seemed to work on the lines of 'the answer is no, now what's the question....' One particular young lady who shall remain nameless although I did make a note for a formal complaint, was downright rude and patronising. Twice. Oh and it also bugs me that all my previous years of P&O plus multi thousands of miles don't count towards points so we don't get blue slippers! :( But apart from that.... it was a good cruise to fab destinations for a very reasonable cost. Go P&O. We'll be back......   Read Less
Sail Date April 2014
Having previously cruised with P&O (our last occasion August 2013 on the Azura) we booked a 7 night fly/cruise on the Ventura over Easter. The high standards which P&O usually deliver unfortunately was missing on this Ventura ... Read More
Having previously cruised with P&O (our last occasion August 2013 on the Azura) we booked a 7 night fly/cruise on the Ventura over Easter. The high standards which P&O usually deliver unfortunately was missing on this Ventura cruise - the ship lacked atmosphere, the staff seemed bored, the food was bland and the service varied from excellent to poor. The entertainments team was the worse I have ever seen during my 14 years of cruising, from being uninterested, dis-organised, to faces of boredom, a cruise director who I think must be a phantom as apart from the first night was never seen again. We booked a shore excursion to Pompeilli, which wasn't bad value, but the organisation of disembarking the ship was chaos and upon return the same chaos (long queues with an average waiting time of over 50 minutes with some guests becoming very irritablle). Also as the Ventura is in Italian seas for these 7 cruising days there is a 22% tax on all goods/gifts (the ship shops) and services (spa), apparently during the following 7 days the ship docks in Montenogro and the tax then isn't applied. A good point was the transfers to/from the airports this was excellent service although it was an early start on our return having to vacant our cabin by 7am. I hope P&O aren't lowering or letting slip their standards, as the Ventura was DISAPPOINTING!   Read Less
Sail Date April 2014
Ventura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 3.0 3.9

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